Pros: great work environment
Cons: poor healthcare for seasonal workers, unobtainable goals, setup for failure.
The training program was two weeks. They feed you a lot of information about the company in a short period of time. There is a lot to digest.
They do not plan everything correctly. For instance, they put the time clocks inside the production area. This creates so much traffic that the large 9 foot solid wooden door slam every 5 seconds throughout the – more... entire day. They had one group use i3 processors which put that entire group as at a disadvantage in productivity.
The work is good. They give you all the tools and software necessary to do your job. At times can feel very zen like (except for those darn doors and time clocks OMG!)
They send you progress reports on your mistakes and how many orders you completed and per hour. However, there is a disconnect between a high level of quality vs. a ton of quantity. At this company the curves do not mesh well and if you do a really good job, it looks like you are not doing your job on your weekly progress report. Dumb.
Their numbers were down this year. If Shutterfly focused more on a maintaining an actual high quality product, they would get more repeat business. They say customer first, but actually it is get 110 orders done in a day with zero mistakes. There is no way to put the customer first when you have 6 minutes or less to get their order down correctly. Make one change and there goes your time. Go out of your way to help a customer in need and there goes your numbers. They lost sight if being a startup company and what their motto really is.
This company strings their temps along. Chews em up and spits them out when they are through with them. They get you in there to help them through their holiday crunch time which is 50% of their business. And the end of your term, the trainers and full-time employees barely talk to you. You can sense when you are a dead man walking. They let go 75% of their temps in fatal swoop. – less