sales/marketing (Current Employee) – New York, NY – June 2, 2013
The company has huge potential and will continue to grow. It's currently facing a problem where by they aren't bringing in enough new genes into the pool. Management has been hiring a lot of friends from previous failed startups. There are too many people who think exactly the same way. They could use more thought diversity.
Remote Image Reviewer (Current Employee) – Work from home – February 8, 2017
Able to make my own hours and work from the comfort of my own home. It's a great job. It's convenient, the people I report to are very helpful and full of knowledge. I always have assistance when needed.
Account Executive (Current Employee) – New York, NY – December 13, 2016
Working in customer service is very tough, productivity targets are unreasonably high, systems and/or the website seem to always break down or have bugs, there is a shady subscription auto-renewal practice in place and more than 50% of all customer contact is asking for refunds and complaining about this practice, which management expects you to defend. Kind of a stuffy, arrogant culture, people mostly keep their noses down in their laptops and don't communicate much with others. I learned that there are definitely better places to work.
Free lunch and snacks, game room, nice location
Health benefits, tough job, low pay, shady practices, weird company culture
Lots of potential, demotivated employees, questionable middle level management
Inside Sales and Customer Service Professional (Current Employee) – New York, NY – September 10, 2014
PROS Very competitive compensation based on sales Lots of perks: free lunch, yoga and fitness classes, gym reimbursement, amazing office space Benefits are ok, could be better Competitive time off policy The most enjoyable part of the job is the co-workers
CONS Not the best place to develop your career Change isn't always easy or pleasant. Employees do not embrace or understand changes Poor long term vision for the inside sales department Lack of accountability by management exists Demotivated inside sales executives
Account Executive (Former Employee) – New York, NY – January 27, 2014
I will start by saying that I am writing this review to help others, I am fortunate enough to have a good amount of savings going into this role but for those that aren’t prepared to take a financial hit beware and stay away. I am a Sales Professional who has been in industry for 10 years.
This job is risky, some who have weathered the storm have seen success but at the cost of monotony, and never knowing what will happen the next day.
Turnover is such an issue, Sales Directors can’t manage the business because more than half of their time is dedicated to interviews.
Most are super motivated to start but that quickly turns around as you get an understanding of the business. This is what you will face in a role as an Account Executive, you will work with a team where everyone hates what they do because the job is robotic, and unfruitful. Prospecting for good leads is impossible, everything that is worth your time is taken, people are fighting each other for prospects, just a sad and toxic environment.
Leaders don’t go through a formal training process, most companies spend 6+ months to breed leaders by giving them special projects and training to ensure that they are ready, at Shutterstock Sales Directors are the survivors those that made it past a year or two. They are sent to training for a week and then tasked to lead a team completely unprepared.
The communication is really bad at the Customer service/sales department. Management do not prioritize to update the team about changes that are being made to website and products. Most of the time,I would hearmore... the updates from customers and not from management.
If you choose to work for them as an Account Executive, I would advise you to keep track of your sales, bonuses, over time pay etc. They have a tendency to forget some payments. They also tend to forget to add your paid days off to your calender. Make sure you make a note of all of that.less
Free beverages, breakfast, pizza Friday
Bad tempered managers, managers have unproffesional interpersonal communication and sometimes no communication at all