Good place to work overall
IT support Technician (Current Employee) – Mishawaka, IN – January 12, 2017
I was the only IT support in the facility for 300+ workstations and 6 servers, 7 switches and 2 firewalls. A typical day was to check in and review my ticket log and emails for any priority work to be done. Check in with the building administrative secretary for any upcoming events or new users to be starting.
Then on to going through my ticket log and resolving issues one at a time. I would stop if any priority tickets or hard down issues came up. I was told by the head of maintenance that if it takes batteries or is plugged into the wall, then I support it.
Always on call with no backup.