What Type of Information Do We Collect?
Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our services to make your experience easier and quicker.
When you first visit our Site we will ask that you register and provide us with information about you and your company including your company name, address, telephone and fax numbers, e-mail address, and other identity and contact information.
If you use our services, request quotes for products through our Site or otherwise make use of the Site, we may ask you to provide further information, including but not limited to technical specifications, financial information, and other business-related information. When you visit our Site, we collect certain routing information such as the Internet Protocol address of your originating Internet Service Provider, and information provided by "cookies" stored on your hard drive. Cookies are small data files containing a unique identifier so that we can recognize you each time you return to our Site, and which keep track of the pages you view on our Site and which services you use. This information allows us to provide more tailored and user-friendly services.
We also collect aggregate information about the use of our Site, such as which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.
How Do We Use The Information We Collect?
The information we collect from and about your company may be used in the following ways, among others: to fulfill orders and requests, to provide quote information in response to requests, to process, execute and monitor orders, to notify you and third parties of the status of orders, to prepare drawings, product configurations or productions, to provide you with information about offers or products we believe you will find useful, or to notify you of updated information, changes to our Site, or new products and services that we think might be beneficial to you or your business. We also may combine information you have provided to us in prior communications offline with the information you have given us online; to provide a more customized experience for visits to our Site.
We use demographics and Site usage information collected from visitors to, among other purposes, improve the usefulness of our Site and to prepare aggregate, non-identifying information used in marketing, advertising or similar activities. From time to time, some information may be purged from our systems in our sole discretion.
With Whom Do We Share Information?
We may provide the information we collect about you and your company, including your e-mail address or other identifying information, to our affiliates and to third parties, such as manufacturers, suppliers or others involved in the distribution chain to provide the products or services that have been requested. We may provide aggregate statistics about visitors, Site transactions or other Site activity.
We may disclose information about you or your company if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of SE&A or others.
How Is Your Information Protected?
Your transmission of technical or financial information to us is secured through encryption. Likewise, all order forms or requests for quotes submitted through the Site, and billing information and account status information accessible through the Site, are secured via encryption.
While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use our Site, you do so at your own risk.
Please keep in mind that the information disclosed by you on our Site - for example, information you may provide to others on bulletin boards or in chat rooms that may be available on the Site - could be collected and used by visitors to the Site.