Siemens Healthcare Diagnostics Employer Reviews

Siemens Healthcare Diagnostics was a great place to work. The management was supportive. My co-workers were all team players and made the job enjoyable.

Great place to work, The heathcare industry is an up and coming place to work in. Seimens offered a good opportuntiy for that

A typical day at work varied from day to day. For the most part I would be on the phones answering inquiries about the medical equipment for either new customers or current customers. I learned a lot about purchasing and selling from my manager who was a joy to work for and with. He took the time to teach me and make sure I understood everything. There – more... wasn't too much that was hard or difficult about my job but the most enjoyable would have to be the free lunches from In and Out from time to time. – less

For those working in Healthcare, the atmosphere will vary from site to site. Those sites previously acquired maintain their own unique culture and struggle to adapt to certain parts of the Siemens way. This made dealing with other sites quite a struggle. The day to day job I found in some positions was quite challenging but in my case it was pretty – more... easy. Chalk that up to management's inability to set across standards across the site. They were either indifferent or ineffective towards maintaining standards across the sites. In other words, someone working in the exact same group at another site might have priorities completely different from my own. I found there to be a total lack of leadership. Maybe not at the very top level but those entrusted to carry out the vision set forth by the CEO were not very good at rolling it out. Site-level management wasn't much better as they were more concerned with doing their own thing rather than harmonizing with the gameplan that higher management had laid out. I would describe Siemens as almost like working for a large government. Just one big confusing bureaucracy where sometimes the simplest tasks can be derailed by someone with their own selfish interests. If you're someone who such things don't bother you then you can succeed there. If you're someone who can't help but challenge things that don't make common sense you'll find it enormously frustrating. – less

fair, but missing opportunities for advancement and career development

You are married to your phone and computer dealing with problems and quotes. You rarely have enough time to do anything except to fix problems, my vacation was when i got to travel. The hardest part of the job is dealing with siemens in general, company is way too big. It got to the point that people would not respond to emails or phone calls. The most – more... enjoyable part of the job was the day I quit. – less

Love every aspect of it, being challenged and rewarded well. Good place to be, a company that cares about its people.

Very peaceful and productive was a typical day. I've learned how to motivate and get along with coworkers. The hard part was the hours but the best part of the job was the environment.

Training, prep work, pull parts, scan parts, build sub assemblies, build final module, test module, paperwork, and repeat at least 3 times per day.
Learn how to built R2 Reagent Arms.
Management is the worst I have seen and worked for.
Co-workers were friendly and hard workers.
Avoid getting harassed for no reasons.
Working with good co-workers.

The most enjoyable part of the job was being out and meeting people, plus a lot of freedom. A lot of driving for sure but company car was provided that you had free gas even for personal use which was a huge perk. They expect high customer service scores 9 or 10 out of 10 and you will not get a raise if you do not hit those which is what happened to – more... me, ultimately ending in my demise. – less

• Managed a technical and support personnel of 23 field service engineers, specialists, and supervisors for 5 ½ yeas in a clinical laboratory setting responsible for installation, implementation, maintenance and repair.
• Responsible for supporting laboratory diagnostic medical equipment in reference laboratories and hospitals such as Chemistry, Immunochemistry, – more... Hematology, Molecular, Urinalysis, Blood Gas, Specialty Products, Automation, Middleware, LIS, and Real Time Solutions Networking.
• Drove accountability, trained, mentored, coached, and motivated team for constant improvement to retain current customer base and driving the team to continue growing the business and achieve financial goals.
• Drove customer satisfaction scores, net promoter scores, individual targets, managed regional budget and P&L for entire region.
• Perform hiring, yearly reviews, mid-year reviews, progressive disciplinary actions for employees, managed escalation process, coordinate regional meetings, reduce overtime, deliver salary increases, calculate and manage resource issues.
• Drove PM completion, Mods, and other service admin duties, business reviews, SAP integration, and keep moral high with a 95% employee retention rate.
• Dove and developed process improvement initiatives for local region and throughout the northeast area.
• Provide troubleshooting assistance and find engineering support for FSE's through local and neighboring regions, second level support, global product support, and manufacturing.
• Scheduled advanced training and meetings with FSE’s including joint travel and customer visits.
• Responsible for supporting and P&L of 850 diagnostics analyzers in hospitals and reference labs in eastern PA.
• Took role as the temporary Area Service Director when needed to cover the northeast area in.
• Developed and maintained local parts depots for the Philadelphia and Baltimore area.
• Strong ability to build customer relationships and provide that one face to the customer atmosphere.
• Very good time management skills with the ability to develop direct reports in this area. – less

Came in early and prepared things to do in a timely manner. I learned that positive attitude in work place,Careful communication, Good Manufacturing Practices (GMP), Standard Operating Procedures (SOP), Preventing workplace harassment are among many. I had plasent co-worke to work with.The hrdest patr of the job was resolving conflict between co-workers. – more... The most enjoyable part of the job was when we met the daily goals in Comany expance we go a free lunches. – less

Daily demands consists of being proactive, that is, maintaining scheduled preventive maintenace, effective communication with medical technologists, rapid problem solving and escalating if needed. Closely measured by OSHA, FDA, and other government agencies.
Most enjoyable part of the job is the instant gratification of having resolve a problem or finding – more... a better solution to a problem. – less

The only thing lacking at Siemens is management training. Other than that, they are a great company. Siemens encourages diversity, education, safety, quality, pretty much everything you want in a company. Sometimes, though, they promote a person beyond their capabilities and then they don't help them improve.

 Providing initial installation and instrument technical support for the SIEMENS products

 Responsible for all administrative duties of the position including but not limited to: inventory control, expense reporting, proper documentation of all service calls including preventative maintenance and installations.

 Supporting Global Product Education – more... by internationally training personnel on Technical Chemistry and Lab Automation products.

 Worked with team to provide online training and virtual training modules – less

Nice Place to work, great co-workers and managers. Busy all the time to make the day go by fater

The great thing about working here was that you could go in as early as the doors unlocked, work your 8 hours, eat lunch and go home. I like the job because it was structured, fast paced, and unlike most of my past jobs I could sit. Most days went well as to where I had all of the parts needed to repair equipment, but the others days orders would be – more... cleaned, diagnosed, but just waiting on parts to complete the repair. This would cause customer service issues which would reflect on me. Management was well organized and they communicated with us very well, we knew of meetings or updates immediately because of emails as well as management reminding us. The hardest part of the job was completing orders with a lack of parts. The most enjoyable part of the job was getting in and out early so that you could enjoy the rest of your day. – less

This company has plenty of benefits and its good to work for.

Good company if you work in a department that was not affected in the healthcare merger with DadeBehring, still working the bugs out. Company is overall a good place to work.

I worked hard everyday
There was something new to learn everyday
Management made sure everything ran smooth
The team I wirked with was awesome
The hardest part was the changing of work hours at short notice
The most enjoyable part of my job was the level of responsibility envolved with international shipping.