Pros: good hours, decent pay, easy work, professional growth
Cons: idiots who expect you to pull their weight too.
The Colorado franchise is managed (in house) by retired marines, who also have experience in law enforcement. Half of the employees (who are on their way out) can't, don't, or won't do their jobs
The hardest part of this job is remembering how to properly write your reports, which is not difficult because the procedures for these are clearly displayed – more... in your vehicle, in the guard houses, and then again on the computer system which you enter your reports into, provided to all posts. The only time anyone receives a reprimand is either when they aren't writing their reports, or a client has made a complaint and management's investigation proved the client's claim accurate.
A day at work includes: 1) patrolling properties (by foot and vehicle) or monitoring client properties via CCTV systems; 2) Calling the police when an emergency happens 3) reporting to police and post supervisor when any issues arise. 4) Taking direction from and assisting police while they are on scene. Patrols are more intensive, as you need to remember to make sure all property gates are locked and secured properly during your patrol of each property.
This franchise provides self-defense classes as well as CPR and Advanced First aid, in the case that you may be the first responder on scene should in an emergency. They have also offered to assist with Law Enforcement training courses for company employees who show interest, and have proven reliable.
The most enjoyable part of the job is the down time spent with the other off shift employees. With the exception of the employees who don't do their jobs, management treats you to many weekly team building events outside of work for employees to enjoy. The overall atmosphere of this particular franchise is very open and forward.
The worst part of the job, is that employees who are considered reliable, are likely unavailable should personal emergencies arise. This is due to the fact that they are already overworked from picking up the slack of the unreliable employees. Those employees found unreliable are not likely to help you in an emergency, even if you have assisted them in the past.
This company has a LOT of room for professional growth, if you are not making decent money here, then you either haven't proven yourself reliable, or you haven't been with the company long enough. Though the company does not provide insurance outside of the mandatory Obamacare, they do assist their employees with educational opportunities related to Law Enforcement and the posts you will be on.
Internal problem resolution is very uncomplicated, simply speak to your supervisor (usually one of the managers), and they will deal with the problem. VERY RELIABLE and swift grievance resolution, and follow up.
This Franchise is small (under 20 people) and it is VERY clear who cares about doing their job properly, and who doesn't. If you are someone who does not take your job responsibilities seriously this company is NOT for you. Unlike other jobs out there, you are not required to "be a team player" but it is very easy to get along with other employees and the Management team here. – less