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Signature Flight Support
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78 reviews

Signature Flight Support Employer Reviews

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M y Experience
Customer Service Representative (Former Employee), Van Nuys, CAFebruary 18, 2015
if your looking for a passing job then this is the job fir you. Corporate management really needs improvement.i love the people but hated upper management
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Fast paced, interesting outdoor job
Lead Line Service Technician (Former Employee), Minneapolis, MNFebruary 6, 2015
Signature is fast paced and can be enjoyable. There is an incredible amount of technical knowledge required at this job and this aspect can be intimidating.
A typical day at work involves parking and staging general aviation aircraft for arrivals and departures. Servicing fuel, water, lavatory, O2, catering, ect.
Signature Flight Support is basically a gas / service station for private aircraft.
Management is basically hospitable but this is largely an act for hourly employees. The company is driven by results but their response to situations involving business are HIGHLY reactionary. Their corporate evironment is extremely "top heavy" as they have forced more work on lower paid employees and added upper management. They are also growth driven by percentage and when they don't meet their expected growth, they CUT from the bottom until they find that growth. This inherently places the lower paid workforce in more and expanding danger situations working around aircraft in adverse conditions.
The most dificult part of the jobs here is the immense amount of technical knowledge one must gain or posses to do the actual work at Signature, and the companies continued porcedure and rule making in reactionary mode after "incidents" rather than building safe and performance driven "procedures" and emulating those
daily.
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Meet and greet new customers coming
Service Department Associate (Current Employee), Kokomo, INFebruary 5, 2015
Pros: meet sales people
Cons: only work part time
Count the cash drawer and get with the service people and set up schedules. Answer incoming phones call and direct them to the right person. File paperwork as needed. Every month clean the file cabinets to make
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Good Place to work
Customer Service Representative (Current Employee), Chicago, ILJanuary 2, 2015
Great Experience, the Job is interesting and challenging.
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job life
aircraft handler (Former Employee), Wheeling, ILDecember 21, 2014
Pros: enjoy working with aircraft
diversity in job funtions and responsibilities - enjoy meeting the flight crews and helping the passengers
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Not a good place at all
former employee (Former Employee), Des Moines, IANovember 16, 2014
Pros: friends
Cons: employees have to buy there own cold weather gear. you only get a credit for new boots!
The job itself is good if your into airplanes and meeting famous people and then some it was challenging to please every customer but its possible, management is never pleased no matter how much fuel you can pump! In the aviation world you will never get paid what you feel you are worth no matter what! You never get any sorta raises at all. In seven years I was only ever to get a whopping whole 2.00$ in raises, roughly .10 cents to every six months to a year.
How is that right at all? If any company such as this one wants its employee's to be loyal then it needs a serious overhaul.

During my time there just at my station they went though 4 General managers and 5 shift supervisors. One day the "REGIONAL AREA DIRECTOR" his main base is in MSP came told us we all did the crappiest job he has ever seen, After he fired the General manger.
He told us we all were prisoners running the Jail house. { He's a very friendly guy}!

If you Preach safety you better practice it, they don't no matter what mangers say! its all about the bottom line are you a good company guy and will listen to the managers, Or will you listen to your feelings and make sure you as a employee are safe
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Its all who you know
Line Service Tech (Current Employee), GA.October 10, 2014
Pros: networking
Cons: everything else
Good for Networking ,but have have no benefits . Workers are different at different locations. The hardest part of the job is having good Management.
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Lead Line Tech provided requested services
Line Service Technician (Former Employee), Austin, TXOctober 8, 2014
Pros: tips
Cons: no breaks or lunches
A typical day at work was always very busy; I learned greeting and parking, towing, moving aircraft. Supervised a crew of 3 and my co-workers always worked as a team. The hardest part of the job was when are ramp was full and we could not find a place to put aircraft and the most enjoyable part of job were my days off.
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Very awesome experience and a great environment
Customer Service Representative (Former Employee), West Palm Beach, FLOctober 2, 2014
Signature is a great company to work for. Very genuine co workers.
I was able to assist pilots with billing out there aircrafts and handling a cash draw and giving remainder of change. I was able to multi task and answer phone, received faxes to give to pilots, emails and new logistic updates for aircrafts. I was able to perform services on aircrafts. I also was able to help passengers with luggage and working under pressure.
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Busy and Challenging
Operations Supervisor (Former Employee), Boston, MASeptember 10, 2014
Very challenging operation to run due to the volume of flights and the limited ramp area. Nevertheless, at times there was great teamwork by employees.
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Employee and Customer focused organization
Station Manager (Former Employee), Fresno, CASeptember 9, 2014
Pros: training, community involvement, empowered employees
Signature has the right people in the right places and employs excellent training to improve safety for its employees and empowers those employees to deliver an outstanding experience to its clients.
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Fast Paced, First Class FBO
Customer Service Associate (Current Employee), Scottsdale, AZSeptember 4, 2014
An exciting, fast paced place to work. Everyday is different. People from all walks of life and many quality co-workers. Every day you learn something new.
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Excellent company
Line Service Technician (Former Employee), Teterboro , NJJuly 29, 2014
Pros: very profesional company.
Enjoy going to work, learned very much about customer service, quality control, safety, manage personal , team work etc..
Had a variety of co-workers excellent comunication , most enjoyable part of the job was working with airplanes and getting to know a lot of famous people.
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Good work enviorment
Lead Line Service Tech (Current Employee), Morristown, NJJuly 22, 2014
Good work enviorment, good benefits. Not so great pay, and could use more hours.
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Meeting new people everyday
Front Desk Receptionist (Former Employee), San Antonio, TXJuly 22, 2014
I really loved the aviation industry due to the fasted paced environment beautiful view of San Antonio Airport
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Line Service Technician - DON'T WORK HERE
Line Service Technician (Current Employee), Wichita, KSJuly 3, 2014
Cons: you're the guy who cleans feces and urine out of airplanes!
DO NOT WORK HERE.

WARNING: You're the guy who cleans feces and urine out of airplanes! You'll do this every day!

The lavatory cart in Wichita leaks, too. Sometimes you'll get feces and urine on you.

Signature Flight Support will act like it's no big deal. Do not believe them when they act like cleaning feces and urine out of an airplane is no big deal. It's absolutely disgusting.

DO NOT WORK HERE.
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Lack of Interegity and training
Supervisor (Former Employee), Van Nuys, CAJune 18, 2014
Pros: tips for line service
Cons: healthcare is a joke, if it wasn't for the airport they would love to pay you less.
Since January 1st the integrity of the leadership lead by a person with a Napoleon complex has made the environment and culture a miserable place to work. If you like working with airplanes and want to be in aviation look to work at one of their competitors that are interested in building true relationships with their employees not tear them down and make them feel less then themselves.
Company is more worried about providing the investment return to it's investors than care about the men and women that sacrifice their livelihoods daily for their profit.
If you want to work for Signature your better off commuting to one of their other facilities than working in Van Nuys for a Leader that just doesn't get......
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productive and fun workplace
Line Service Technician (Former Employee), kansas city, moJune 6, 2014
Pros: great hours
Cons: no lunch brreaks
great employees to work with with and overall busy atmosphere
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A decent place to work...
Line Service Technician (Current Employee), Palm Springs, CAJune 5, 2014
Pros: you will learn about avaiation
Cons: they will work you to death
As most jobs, there will always be pros and cons... In all honesty, the pay is low, the work is fast paced, but it is fun!
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Signature Flight
Ticket Agent (Former Employee), Romulus, MIJune 1, 2014
Pros: meeting new people daily
Cons: co-workers immaturity
There was no such thing as a typical day n this environment.

I learned that I need more consistency in my life job wise.

Management, I was not in contact with management that much at this job.

Co-workers was immature

There was no hard part to this job.

I enjoyed meeting new people on a daily bases.

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About Signature Flight Support

In its own distinctive way, Signature Flight Support helps the business and general aviation communities take to the skies. The – Read more

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