Signature Flight Support Employee Reviews

Found 158 reviews matching the search
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not to be discussed in this venue
Intern (Current Employee) –  Teterboro, NJApril 27, 2017
Do not approve of discussion of reviews on this venue. Can contact directly for specific questions regarding this position and company. typing just to meet minimum requirement of words.
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Very Long hours on the second shift. No breaks
Line Service Technician (Current Employee) –  Bedford, MAApril 24, 2017
Basically get to work and work all day without breaks. When the shift is done, do not expect to leave immediately. You end up staying 3 hours plus. Management does not care about employees
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Gone down the hill since signature bought landmark
Line Service Technician (Former Employee) –  Norfolk, VAApril 23, 2017
Things used to be halfway decent under Landmark, but since Signature has taken over we've been under a continuous landslide of contradictory policies and procedures. No advancement past supervisor level, regular increases are frequently "looked over" and "in process" for months at a time in hopes the employee will give up. No work life balance. No hope.
Pros
None
Cons
Everything
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None
Customer Service Representative (Current Employee) –  West Palm Beach, FLApril 23, 2017
Signature is a fast pace work environment. Multitasking is required constantly. If you have a love of aviation this company is a great starting point.
Pros
None
Cons
None
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bad
Customer Service Representative (Current Employee) –  Cedar Rapids, IAApril 4, 2017
not a very good company, during the phone interview they give you false information to get you in the door then when you get there they throw you in and expect you to know it all, the supervisor are unhelpful. and with no training it doesn't helpe
Pros
the pay, nothing else
Cons
training, management
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Workplace
Fueler (Former Employee) –  Austin, TXMarch 29, 2017
Very uncomfortable work environment with time sensitive work drive and high importance working conditions. Leadership was decent but fun place to work with when with positive crew.
Pros
Pay day every week
Cons
No air conditioning dealing with elements
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Great atmosphere
Line Service Technician (Former Employee) –  San Francisco, CAMarch 24, 2017
Excellent work place environment, working with private planes it motivates you to work hard so that one day you will be able to fly private, great way to make connections and put your name out there with successful business owners
Pros
meeting celebrities, motivated employees, private jets
Cons
underpaid, sometimes there are missed lunches if its busy
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It is very challenging
Line Technician aircraft fueler (Current Employee) –  Honolulu, HIMarch 16, 2017
It is a very good up and coming company but it lacks employee support from management as well as your fellow colleagues sometimes. there are some that will take the time to help you but there are times where you will be yourself and no one will come to help when a new problem arrives and it can be your first time going through it.
Pros
Overtime
Cons
Bad scheduling, equipment
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fun workplace if you like planes
LINE SERVICE (Former Employee) –  White Plains, NYMarch 7, 2017
always making sure the ramp is clean, parking/towing planes, assisting all customs with luggage, valet parking, anything to make them comfortable while others fuel their aircraft and assist pilots with catering, coffee, ice, and papers for their aircraft. Fun job if youre into a fast paced environment.
Pros
raises every 3 months, good people
Cons
high end industry so accept the people you will be dealing with
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not a good company
Line Service Technician (Former Employee) –  Manchester, NHMarch 6, 2017
There are times when you have to do certain functions that are not in your job description. It is very cold in the winter even with the winter gear the company has for you.
Pros
working with planes was very interesting.
Cons
the company does not pay very well.
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A very intriguing company to be employed by whether you have interest in aviation or not.
Aircraft Line Technician (Current Employee) –  Boston, MAFebruary 24, 2017
Signature, for someone who has never worked within an airport or in any other aviation related job then it is a great eye opener to the possibilities there are throughout the aviation field.
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Signature Flight Support
Customer Service Representative (Current Employee) –  San Diego, CAFebruary 18, 2017
Working with Signature has allowed me the opportunity to work along side flight crew and passenger to ensure safe and efficient travel. The hardest part about this job has been balancing my personal life with it. I am also a student and sometimes working forty hours per week can cut into my studying. The most enjoyable part about this position is meeting so many different people from all over the world. I have learned so much about other countries and working along side some of the best in the industry. I also get to meet tons of famous and "high profile" clients and I really enjoy seeing the way they interact with others in public. A typical day includes selling fuel loads, completing an invoice which includes checking pricing and closing out through our point of sales system, and helping flight crew to make comfortable reservations with hotels and rental car companies.
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Not a happy group ; station mgr miserable
Customer Service Representative (Former Employee) –  Philadelphia, PAFebruary 9, 2017
Manager has rants. Hates job. Jets coming and going and pilots ask where is the mgr ? Some staff hate job. Complain. Line service and staff aren't trained. On the job or reading material. Accident waiting to happen. Poor leader ship. No leadership. Mgr immature . Some staff great ..Line service nice. Pressure to slack off. Dont make us look bad by working too hard. Someone is going to get hurt with the lack of supervision and experience at the helm.
Pros
Some coworkers nice
Cons
Poor immature leadership ; lazy coworkers who hate job
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Terrible Management! be aware!!
Line Technician (Former Employee) –  Opa-locka, FLFebruary 8, 2017
Although the company offers grat benefits, the management is terrible, specifically in Opa Locka, the got rid of the good guys, to let the ramp be run by cheap labor and rookies. it's a shame. the environment between management and other departments is tense, and unfair. They don't take action against workers stealing tips.
Pros
free food sometimes and tips.
Cons
Management.
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Good aviation environment
Operations Supervisor (Current Employee) –  West Palm Beach, FLJanuary 30, 2017
Great aviation experience
Great customer network
Great world class service
Great business experience
Company is always growing and always has room for growth
Great opportunities within the company
Pros
Free lunches
Cons
No lunch breaks
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A great place to be introduced to the aviation field
Fuel Quality Control Lead (Former Employee) –  Kansas City, MOJanuary 30, 2017
A typical day at work was never typical. Every day consisted of a new set of tasks and requirements. You learned to manage your resources and people. Management varied, near the end of my time there, the management team was being replaced on a frequent basis. The hardest part of the job was time and task management.
Pros
Everyday was something new.
Cons
High Pressure and little to no management support.
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Fun and exciting place to work.
Customer Service Representative (Current Employee) –  Huntsville, ALJanuary 29, 2017
Great place to work whether you are into aviation or not. There is quite a bit to learn about the aviation field. Management is great and getting to know the customers is the best part.
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exciting job
Line Service Technician (Former Employee) –  Thermal, CAJanuary 24, 2017
this job was very fun for me. i got to meet a lot of great people. wasn't to happy about the pay overall signature fight support is a good major aviation company to work for
Pros
free cookies
Cons
always shorthanded
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ticket
Ticket Agent (Former Employee) –  Newark, NJJanuary 17, 2017
the co workers are great to work with. good place to work. you meet new people everyday. Work and get busy but can be slow as well. The hardest thing could possibly be to tell people the bags are to heavy.
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Hurry up and wait.
Cargo Handler (Current Employee) –  Spokane, WAJanuary 16, 2017
We un/load UPS cargo planes. Shifts are in blocks of 3 hours, AM/PM available. I only work PM now that college is back in session. It's not bad for balancing work/school/life, but the job itself is a lot of "hurry up and wait." Expect to be standing doing literally nothing for long periods of time. (This doesn't sound too bad, until it's -5 degrees and the shift just started.)
It isn't excessively physically demanding, but I did develop Carpal Tunnel while working here.
They keep the break room stocked with a vending machine and Cup'o'noodles.
Pros
Lots of chances to pick up extra hours, balance school/work easily
Cons
Gets boring, AM hours get brutal if you're in school
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Overall rating

3.3
Based on 165 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.2
Job Security/Advancement
3.1
Management
3.0
Culture
3.2

CEO Approval

60%
48 ratings
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