Outpatient Medical Records (Current Employee) – Wpafb, OH – October 16, 2016
A typical day has good flow and is not overwhelming. I enjoy the people I work with. This being a contractor position means there is no job security. The hardest part of this job is dealing with lazy people who don't want to do their share. The most enjoyable part is working with the military.
referral clerk (Former Employee) – McConnell – July 27, 2015
You don't get paid what you deserve and it takes forever to get your supervisor to do anything for you, The supervisor never works and is two faced and if your new you will be doing jobs that aren't what you are paid to do also she will throw you under the bus to save herself and worst contract group to work for no one knows anything they take money from your check and it takes them 3 months to let you know why and training is the worst ever if that's what it should even be called. The manager will let everyone know your business and why so called confidentiality isn't known there at McConnell Worst Place ever...... I was hired for one job but never did it because my manager was too busy talking and never doing her job to teach me mine....Save yourself the trouble also your benefits take more than half of your pay........ DO NOT WORK FOR THEM YOU WILL NEVER GET A RAISE AND YOU WILL WORK ON DAYS YOUR SUPPOSED TO BE OFF
Remote Medical Coder (Former Employee) – Tucson, AZ – August 29, 2016
I left a pretty good job to work for this dog and pony show (the only reason I left said job was the pay wasn't that great). I started in July 2016 and today (Aug 29) I was let go for a lack of work. No notice, no nothing. Management would schedule meetings and not show up for them. Thankfully I saw the writing on the walls a couple weeks ago and started looking form something else but I would avoid this company like the plague!
Medical Records Technician (Current Employee) – Biloxi, MS – September 9, 2016
I really love working with my co workers. A typical day for me is busy from 8-5 and I enjoy it. The hardest part of my job is trying to stay warm but once I get moving I'm ok. Management is great and I really enjoy the staff
Third Party Collector (Former Employee) – Minot AFB, ND – February 25, 2016
They took over two months to get the ball rolling on my hiring process when I had all the paperwork and information they needed from me returned within a week of them offering me a job. Once I told them I was no longer interested because of the amount of time it was taking the lady called me and said (at the time I was sick) "I know how I get when I'm sick and I'm easily irritable and make rash decisions" I was livid. I was irritated with them when a month had gone by without even so much as a call or email to reach out and let me know what was going on. So unproffesional and franky rude for her to try to put the blame back on me because I was under the weather.
Applicant (Former Employee) – Fairview Heights, IL – May 21, 2016
I applied for this position and was over qualified. Called back after two weeks to see if the position was filled, I was told it was not. A month down the road, no one had the decency to call me to say the position was filled. Guess I wasn't white enough to get this job!.
Public Health Technician (Former Employee) – Sumter, SC – October 23, 2014
I have previously worked with 3 other contracting companies and this is by far the absolute worse!!!! I have been with them for over a month and I have yet to been given necessary access as far as payroll. I was not provided correct information in regards to my fringe benefits that they are placing in a 401K verses paying me my money!!!! As soon as I get approval for another position I have applied for I am out of this joint!!!
Public Health Technician (Former Employee) – Las Vegas, NV – January 11, 2016
I worked for the company for just over 60 days and found out I was pregnant about a month into the job the regional manager was the main person I talked to and told her about my pregnancy we talked about ways to work around my schedule to make baby apts and me, her, my section supervisor and base supervisor were all ok and on the same page then some guy who thinks he is boss comes in and says we don't have the manning to cover your apts and basically called me a liar about what me and regional talked about. In order for apts to be considered supposively they had to go thru him and everyone else. My medical apts shouldn't have to go thru everyone to get approved. My baby's health was more important then this pathetic excuse for a man. The communication between everyone was not there. He started treating me like a child telling people over me that I needed to start checking in with him during my shift to verify I was there. Seriously I had 4 years in the field I don't need to be babysat. I'm a grown woman. I do have integrity and don't need to deal with his drama. Hopefully someone puts him in his place because if he's gonna act like boss he should probably start treating people with respect and not flirting and hitting on coworkers being unprofessional.
Decent pay, regional manager seems nice
Poor communication, bad location, poor base management
needs improvement on treating employee's better and giving better vacation/benefit packages
PATIENT SERVICE REPRESENTATIVE (Former Employee) – Andrews AFB, MD – July 23, 2014
The third party program was not the best program at our clinic. We had difficulty getting everyone on board. Nobody took it seriously so it looked bad on our employee's. Patients were difficult at times.
Pay, the ability to work without being monitored, supervisor
Medical Administrative Contractor (Former Employee) – Eielson AFB, AK – October 26, 2015
I enjoyed going into work every day at the military base. The company was great very supportive of employees and did not micro manger their employees. But was there with excellent communications and incentives for their employees.
INSURANCE FOLLOW-UP SPECIALIST (Former Employee) – Omaha, NE – March 24, 2014
When I first interviewed for this job, I was told that it was a contract position, but they have the contracts for 5 years. Training was only for a week and after that we were on the floor working claims. I feel as if training should have been longer because the system that we were working on was very detailed on how to look up information for the claim. Management spent more time talking about each other and the people on their teams who have quit rather than anything else. It was hard at times to maintain the amount of claims that they wanted you to have because many of the payors wanted you to access their websites.
Made friends that continue to be my friends today.
Working for this employer was a great opportunity in working with internal and external customers.
OTHER HEALTH INSURANCE TEAM LEAD (Former Employee) – Hanscom AFB, MA – April 20, 2015
My days consisted of identifying those members who need to update there personal information with the Facility. Monthly training to the internal customers was required along with creating marketing tools to help with the identification of the program.
Outpatient Auditor for Ohio State University (Current Employee) – Remote from home – January 23, 2015
Great company to be with. Great managers. A typical day by opening all my coding resources and coding programs. The frustrating part was wondering where I would be working today, or will I be able to get 8 hrs a day, or 40 hrs a week? Causing too much stress, interrupting my work.My regional manger is one of the best that I've ever worked with, great VP of Admin & Coding.
Patient Services Representative (Former Employee) – Omaha, NE – September 12, 2013
Signature Performance is a wonderful company to work for. Patient interaction was what I enjoyed most about my job. Coworkers were friendly and easy to work with. Management made balancing work and family easily accomplished because of their belief that you must take care of your family first.