INSURANCE FOLLOW-UP SPECIALIST (Former Employee) – Omaha, NE – March 24, 2014
When I first interviewed for this job, I was told that it was a contract position, but they have the contracts for 5 years. Training was only for a week and after that we were on the floor working claims. I feel as if training should have been longer because the system that we were working on was very detailed on how to look up information for the claim. Management spent more time talking about each other and the people on their teams who have quit rather than anything else. It was hard at times to maintain the amount of claims that they wanted you to have because many of the payors wanted you to access their websites.
Made friends that continue to be my friends today.