Demonstrate that you value the people who work for you by providing them with the necessary tools to perform their jobs effectively, including developing managers who have an interest in teaching and mentoring sales staff, providing adequate payroll to properly staff stores so that jewelry consultants are free to sell, and office staff are available to take care of administrative tasks without having to worry about achieving very high sales goals in addition to administrative tasks. Provide a compensation package that is competitive in the industry. .25% base commission is not an incentive to sell and is not an adequate commission structure to supplement low hourly wages.
Allow the employees to enjoy their job by not stressing them out about unattainable goals.
If you put forth the effort, you will make a good income. Be the kind of sales associate that you want assisting you.
Get rid of the 6/6 standards- they don't build long term relationships. Do what is in the interest of your guest. The standards create competitive, stressed and underhanded employees that are constantly in fear of loosing their job.
I would see that my customers have confidence in men.
Hire more people to minimize the heavy workload.
Answered - Senior Designer (Current Employee) - Fairlawn, OH
Restructure the whole 6 for 6 standards based on the volume of your store. Being in suckmh a small market it turned people into vultures and created a Lot of workplace drama.
Need better attitudes from a few supervisors
Answered - Collections Agent (Former Employee) - Akron, OH
Promote from within, make guests feel like they matter instead of just a sales goal, address issues that need to be addressed instead of pushing them aside.
Answered - Sales Associate and Cashier (Former Employee) - Johnson Creek, WI