SGI culture is unique has been ahead of it's time in many ways. They enable maximum productivity by allowing flexibility of work hours and location.
Pros: flexibility, working virtually, and hard-working employees. i was able to save money on gas and clothing by working remotely.
Cons: company's performance, limited cash flow, lack of salary increases for 10 years
As a remote worker, the most difficult part of the job was not working all my waking hours. A typical day involved reviewing travel reports, phone meetings with management, travelers and service providers to work through issues or concerns, providing guidance on best practices, constant communication with travelers to keep their knowledge current, presentations on travel cost analysis, advising of savings opportunities, reviewing travel supplier proposals, preferred supplier management, contract negotiations, managing policy exceptions and maintaining close contact with the dedicated travel agency team directly or through my account manager. I used positive reinforcement to drive policy compliance and if necessary, direct and focused correction given for routine failure to comply. Sucessful execution of various travel projects simultaneously, such as online booking tools, travel card, contract negotiations, policy updates, group meetings/tradeshows, event planning and preferred provider selection on a global level.
I had weekly management meetings set to advise of ongoing project status, and contacted in between to advise if necessary. Co-workers were always responsive and respectful and there was a reciprical information resource sharing among us.
I thrived on knowing that I was responsible for the comfort, safety, ease of booking reservations and expense management of the travelers. They depended on me and I was available to them 24/7 as a resource or for authorization whenever they needed it.