A day at the Villages resort is I come in for work Print off AR screens, and the days count report, make coffee, sit out snacks, answer phones take messages through out the day. I would check owners in for their scheduled appointments and get owners assigned out to Representatives. The Sales mangers are nice, very professional. my co worker that works beside me has a very personality as well, she easy going, a pleasure to work with. The hardest part of my job working very long hours on the weekend and waking up to open the next morning.The most enjoyable part of my job at Silverleaf resorts is my owners, I love the joy and the energy that they bring in the office when they arrive for their meetings.
Sales Representative (Current Employee), IL – February 14, 2015
Pros: fun enviorment
Cons: 100% comission based
Very busy during peak season for sales, but also very slow during off season. Fun environment and large staff. Hardest part about the job was that is was 100% commission based so if you did not make sales you did not make money.
Sales & Promotions Representative (Former Employee), Chicago, IL – January 15, 2015
Each day was different depending on where you worked, if you were inside or outside, and what season of the year. Lots of money to be made but you had to earn it. One thing I learned was don't get discouraged when you get a "no" from a potential customer because there are plenty more fish in the sea to nab. I can say I'm honestly going to miss working here. There is so much potential to make great $$.........
Prp Agent (Former Employee), Pantego, TX – December 20, 2014
Pros: definitely none at all
Cons: everything is a con
Horrible job experience, no job security, managers have no skill. The people who work there are very very rude. If you like being harassed by people on the phone and being called every name in the book this job is for you. You like your managers telling you, you can't take no for an answer and harrass people into buying a timeshare then come on down. The hierarchy of this place is base of high school drama and how much you can suck up to your managers. Also the bonuses that your get they tax double so don't get the full amount.
Sales/Marketing Associate (Current Employee), San Antonio, TX – October 23, 2014
Pros: getting to go to all the different events and festivals.
Cons: commission is not consitant.
A typical day at work includes getting to work with some really great people, getting to meet people of all walks of life, and getting to send them to visit a wonderful resort. The hardest part of my job is getting people to realize that what I do is not a scam. It is very rewarding to say the least when I get to make someone's vacation happen.
operator (Former Employee), Arlington, TX – August 4, 2014
Pros: an hour lunch, great commission
Cons: it was pretty loud in buildings at times
I liked working for Silverleaf. They felt like family there. I learned alot about customer service. I had a manager that really cared about his team and gave awesome encouraging meetings before we started work each day.
Alot of clicks, favortism, highly stressful, lack of training
Telemarketing/ Sales (Former Employee), Arlington, Texas – July 30, 2014
Pros: drawing would be taken for top sellers and for other things
Cons: high stress
Although I was one of the top sellers consistently, I would have to say that my training was horrible. The company has no regard for doctor's appointments, they expected you to be there at all times. It didn't matter if your appendix just ruptured they wanted you at work. The was a lot of favoritism to some people that would be given sales for free, when everyone else had to work hard for it. Very unprofessional. On the other hand, most of the time the people and managers were pleasant to work with.