You want quality in a hospital, right. Well you must start with quality management. The lowest quality person in personal relations Gets to be the director of this dept. Favoritism, talking about everyone behind their backs, promoting non qualified people because there was so much bum kissing. Why is a non clinical person managing clinical staff. They know nothing but data... so lets promote them to something they are NOT qualified for. Talked more than they worked. If you engaged in wine discussions you were the favorite pet, otherwise you were treated like dirt. So much for quality...
Great hospital, family like
Management needs new blood. In almost all depts