Sales Trainer - Retail
Simmons Bedding Company - Cleveland, OH

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Reports To: Retail Sales Manager

Location/Department: Cleveland, OH / Sales
Salary Grade: S1
FLSA Status: Full-Time Exempt

Summary: Acts as the interface between the customer and Simmons in a geographic region and is responsible for training and increasing market share with accounts in a geographical district

Essential Duties and Responsibilities:
- Interact with Strategic Account Managers (SAMs) to understand training needs of Simmons dealers and provide appropriate feedback
- Present and communicate dealer-tailored training programs
- Educate the retail floor sales staff on the advantages and benefits of Simmons products
- Increase market share within accounts through better selling, increased floor space, superior customer service, and retail sales training
- Educate the retail principles on the profit implications of selling Simmons products
- Coordinate deliveries and returns with retailer’s warehouse in a timely fashion
- Ensure that Simmons products and marketing message are positively represented
- Observe competition impact and strategy deployment in the market and communicate observations to the RSM and SAMs
- Handle customer complaint issues
- Track and manage calls and store visits
- Manage territory and achieve targeted call frequency
- Manage roll out of new products and effectively communicate marketing message

Leadership Skills:
- Inspire (create compelling future, develops and motivates, positive influence, celebrates successes)
- Impact (accomplish important work, reliable, executes, continually raises the bar)
- Innovate (champions new ideas, continuous improvement, adaptable, practical solutions)

Functional Skills:
- Customer Account Management
- Product Knowledge
- Selling Skills

Education/Experience & Job Factors/Work Environment:

  • 1-3 years related experience

- Bachelors degree or equivalent work experience
- Up to 75 percent travel
- Work is primarily sedentary in nature
- Frequent overnight travel and holiday and weekend hours

Position Qualifications:
- Communicate dynamically and deliver presentations in small and large group settings
- Build strong customer relationships
- Maintain client confidentiality
- Proficient in the MS Office Suite and the Internet
Able to cover the following territory: South Seattle to Tacoma

Major Relationships:
- Retail Sales Manager
- SAMs
- Other RASs
- Director of Sales Training
- Customer Service Team
- Retail Sales Associates
- Retail Management
- Warehouse Managers

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

An Affirmative Action Equal Opportunity Employer, M/F/D/V

Drug-Free Working Environment


Indeed - 12 months ago - save job - block
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About this company
23 reviews
Simmons sleeps tight as a top US mattress maker alongside rival Sealy. The company, founded by Zalmon Simmons in 1870, makes mattresses and...