Never working for this company again
Customer Service (Former Employee) – Round Rock, TX – September 30, 2015
The work environment was terrible. When I wss first hired, I had a good manager, then she was promoted and they promoted the newest hire, and youngest prison to be the manager. She wad terrible, and wouldn't hire anyone, which forced me to close 6 nights a week and she would not pitch in. The pay is terrible, and the outlet stays open for all holidays except Christmas, and the employees are forced to work all holidays. Before Christmas the debit machine went down, and to my knowledge, they have not replaced it. The computer software and hardware was so out of date, it felt like a time warp.
Also, the management office messed up my w-4 paperwork, and never did anything about it, I had to email corporate payroll myself to get anything done and it still took over a month to get my first check!