Lead Patient Service Representative
SimonMed Imaging - Mountain View, CA

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GENERAL DESCRIPTION/POSITION GOAL: Under the direct supervision of the Manager. Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process. Informs patients of costs for care being provided and guides them to appropriate resources for further information. Answers telephones, relays messages and greets visitors/patients. Has knowledge of commonly used concepts, practices and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job.

MINIMUM QUALIFICATIONS: Requires a high school diploma or its equivalent and 0-2 years of related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Must have Medical Office/reception experience. Must know anatomy and Medical terminology. Heavy Phone reception and great customer service skills. Must be able to multi-task and work independantly. Radiology backround a plus.

Full Time