Scheduler (Current Employee) – Westminster, MA – September 22, 2016
Where to start... things have gone seriously downhill at Simplex over the past year. I used to like my job and my manager but ever since they announced we were being merged with Johnson Controls it has been nothing but torture. Triple the work load, horrible pay, extremely poor management team that does not respond to employee questions or concerns, we constantly get lied to and reprimanded for not doing a good enough job and NEVER recognized when we do a good job. Extremely low morale around the office, very few opportunities for bonus compensation. The managers will try and prevent you from advancing and growing your career because they don't want to lose you as an employee. Turnover is so high that nobody knows what they are doing anymore. Training has gone significantly downhill. I can't wait to not work here anymore.
Steady schedule, good health benefits
Awful management, low pay, very low morale, no recognition
Overall i had an awesome time working for Simplex. But about 4 months ago it went downhill. Not only did they require more paperwork than i've ever had to do as a pipe fitter (didnt bother me) but they also had us on a program called WOM. It was just another format of what we were already doing. Long story short, it made paper work twice as long and was laid off after failing to submit three call through WOM weeks later.
Service Dept Supervisor/Field Tech Rep (Former Employee) – Phoenix, AZ – December 9, 2016
Constant atmosphere of backstabbing. Unless you are a direct revenue generator, you are always at risk of having your position eliminated or cut back. Run, do not walk away from these people. Wholly owned subsidiary of Tyco, now Johnson Controls.
Pay/benefits comparable to lindustry standards
Heartless corporate mentatlity. You are nothing but a number on a spreadsheet.
Lead Fire Alarm Inspector (Former Employee) – Addison, IL – May 3, 2016
You learn something new daily. It is a daily challenge to make the customer feel comfortable. This company has good intentions. Management needs help with people skills as far as being more concerned about employees, but no company is perfect.
health, company phone, benifits, colleage help, company car(if your a Lead).
the customer is always right, no exceptions, no raises, no help or motivation to advance.
simplexgrinnell was a fine place to work but not for me
Apprentice Sprinkler Fitter/Inspector I (Former Employee) – Springfield, MO – June 30, 2016
SimplexGrinnell offers great benefits and good pay per the industry. The Fire Protection and Security industry in my opinion should be run by small localized companies whom can develop personal relationships with clients and off case by case products.
Preventative Maintenance Sales Representative (Current Employee) – Fresno, CA – November 16, 2016
SimplexGrinnell is the largest fire and life safety company in the world . I learned a lot in my three years with the company. I had a background in construction sales and sales in general but I knew very little about fire and life safety. My typical day would consist of cold calling for new business and cross-selling and up-selling for existing customers. My first year with the company, I made the Pinnacle Award for achieving top five in the company for sales within my position. The management personnel at the company are very professional and helpful. The most enjoyable part of my job was getting customers to believe in my company the way I believe in my company.
Pipefitter apprentice (Current Employee) – Maumelle, AR – April 17, 2016
i just smimply need more money. i enjoy working daily im just looking or a raise and some advancement in the company. we work 7-330 monday through friday. friendly co workers and plenty of smart individuals to learn the task.
7am to 3:30 pm installing fire alarm systems. Generally a two man crew Lead Installer and Helper, one maybe two jobs a day unless you are on a long term project. Management is supportive but uses numbers to regulate job performance and raises, rather than field observation. The hardest part of the job is the most enjoyable part of the job, your co-worker. Being on a two person crew is hard to achieve any goals if the person you are working with is not taking responsibility for the job. I learned that working in a trade is possible without reliable people, but you really have to work twice as hard to look like your breaking even without miss deadlines. As well, when your partner is reliable and takes their share of the responsibility then jobs move faster which allows for more time to trouble shoot, clean up and longer lunch breaks. Which puts these crews in a slightly higher tax bracket each year because the numbers and customers will help reflect the quality of the team.
Employee (Current Employee) – Westminster, MA – July 6, 2016
The company is still a powerhouse in the market but internally it's people are frustrated. The company relies on low wage employees to meet market expectations and many departments do not offer viable career paths, but at the same time tout career growth.
Veterans of the company talk of better days in the past, and with the extreme focus on the bottom line at all times it can be stressful, as layoffs are never out of the question at any time. If the company can shift focus to sincerely improve morale it can be great again.
Close to home.
Morale is horrible, No room for advancement, Poorly Managed
PSR Sales Executive (Former Employee) – Louisville, Ky – October 21, 2015
Road warrior 90% of the time. I had largest geographical territory with driving sometimes six hours a day. I learned a lot about myself as well as my determination to learn new technical skills. Management was decent but did not communicate department to department. Tended to push off issues on other managers. My co-workers for the most part were pleasant. Concerned only with your numbers.
Company car, gas card, benefits
no communication between departments, past record keeping such as contracts and service records. Training program needs improvement.
Fire Alarm Technician (Former Employee) – Johnson City, NY – November 28, 2016
Cant have great communication in and area telling you where your next call is when they are 3 states away. Management on big commercial fire alarm bids. They were never in the field, so everything was unorganized.
I enjoyed learning about fire alarms and security systems. I enjoyed the customers we had.
Service Dispatcher (Former Employee) – Maumelle, AR – June 28, 2016
Answering multi line phone systems. Scheduling. Dispatching. Resolving customer issues expeditiously. Order inventory as needed. I learned a lot about fire alarm systems and alarms. Management and coworkers were wonderful. The hardest part of the job was ensuring everyone was taken care of when we had multiple alarms at the same time. The most enjoyable part was the customers.
Mechanical Service Coordinator (Former Employee) – Tulsa, OK – June 11, 2016
SimplexGrinnell is a world wide company owned by Tyco. SimplexGrinnell provide fire protection to businesses and repair to existing systems. I supervised fire sprinkler technicians for repairs and small business installations. My technicians were great guys, if I didn't know something about the fire system they always provided excellent help. During some of Oklahoma's cold and freezing weather these technicians worked 12 and 14 hours straight. When the customers called for a frozen and broken fire sprinkler my technicians completed their work in excellent time. So there weren't a lot of angry customers. I was the dispatcher the customers talked to and I did follow-up contact with them to make sure they were happy with the repairs.
Project Coordinator (Former Employee) – Addison, IL – August 11, 2016
I wasn't clear on the job functions when I started as my manager didn't sit and talk to me about what was required and how to operate the different systems so I had to figure them out on my own pretty much. I worked with someone who was there for 25+ years who seemed to bully people including myself & after talking to my boss & HR nothing was done about it. This person would change my jobs and technicians around without informing me.