Singer Equipment Company is a solid family-owned business that has grown exponentially in the three generations of its existence. There is an emphasis on allowing employees to grow within their positions and to branch out to other opportunities when available.
The management takes a more or less 'hands off' approach to the daily nitty-gritty, but does offer support and guidance when needed. Technical infrastructure and innovation could be stronger, but upper management does not object to individual teams implementing newer programs such as Quickbase to augment their existing AS400 main system. (AS400 is a cumbersome, non-intuitive platform in my opinion). Management is good at promoting employee interaction and recognition with various swag and planned events.
Co-workers are generally friendly and cooperative. With the usual dose of 'characters' thrown into the mix, it makes for an engaging environment. Flex time is at the discretion of individual team leaders, and makes this a desirable company to work for. The downside is that health care benefits are not 'top notch', although it should be noted that cheaping out benefits seems to be the growing trend in America.
The hardest adjustment for me was the non-linear team approach within the Contract Sales Division. Teams function autonomously as mini-entities within the main company, which does not seem to promote a 'best practices' approach across the organization. It also leads to some confusion among warehouse/fulfillment personnel as each team approach is different, and teams are basically competing for resources in this area. Admittedly I do not know enough about the industry or the guiding philosophy of this structure to say if a more centralized approach would be more successful overall.
Overall, this was a great work experience. I learned a unique company culture, and made several good friends during my time there.