The work atmosphere was not pleasant. Not performance based at all.
Customer Service Representative-Sales (Former Employee) – Austin, TX – August 17, 2013
A typical day would include giving quotes on large print jobs, receiving print requests via e-mail, processing print jobs, taking phone calls, make sure print jobs are being processed in a timely manner, and organize files in storage area.
I had already had extensive experience in printing at this point. There was some new technology via e-mail that I learned to use. They had a customized print order process online.
The owner and manager hired me both seemed to be professional when I was hired. I was put under direct supervision of a woman who was very rude, overbearing, and unprofessional in her appearance and demeanor. This person did not appreciate my being hired to work with her. She stated it directly to me in front of the two who hired me. They asked me to work mostly on organizing their files since there was a large backlog of unorganized files.
I was happy to comply. As time went by it was apparent that they did not need another person for the position.
The hardest part of my job was that my supervisor felt threatened by my experience and professionalism.
The most enjoyable part of my job is that I enjoyed helping customers and had a sense of accomplishment that by the time I left Sir Speedy I had completely organized their stored files.
negative work environment