Sirius XM Radio Employee Reviews in United States

Showing all 30 reviews
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A day at work
Customer Service Saves Rep (Former Employee) –  IowaMay 19, 2016
I would get to work and login by 8am and start taking calls assisting the customer with they're issue's and payments with they're account
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Productive and friendly
Software Engineer (Current Employee) –  Princeton, NJMay 15, 2016
The coworkers are friendly. There wasn't a lot of room to move up management. Sometimes my boss wouldn't know a lot about his work. The work life balance wasn't satisfactory.
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not a good place to work at all!
Sales and Activation (Former Employee) –  VirginiaApril 29, 2016
very low pay considering I have a house and plenty of bills to deal with. the amount of pressure they put on us sales people is unreal. the managers are always on their phones texting when where not allowed too. if you have a doctors appointment about something serious they dont give a dang because they dont accept doctors notes. they will fire you over stupid reasons such as if you have severe Laryngitis and can't even mutter a word. and they keep making up new rules constantly.
Pros
Non
Cons
Everything
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Good place to work
Full Time Employee (Current Employee) –  New York, NYMarch 8, 2016
Working at SXM always provides challenges each day, which forces you to understand all aspects of the business and how it impacts all business functions; this environment helps you think about business programs from every angle. The hardest part of the job is there are different areas of the business that seem to be held less accountable than others.
Pros
Free Coffee, soda, seltzer and pretzels. Good benefits.
Cons
Working remote seems to vary by department, limited advancement.
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PCI Compliant Call Center many Restrictions
Responce Specialist (Current Employee) –  Irving, TXFebruary 12, 2016
This Company bought the previous in November of 2013 and ever since there has been new restrictions added at least each month making this location hard to work at. The Benefits are the ONLY great thing of this place. When it comes to the Call Center the management is really unprofessional they will not treat everyone equally there is favoritism in this call center.
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Nice place to work!
Dispatcher/Customer Service (Former Employee) –  Irving, TXDecember 19, 2015
Loved the job, just had a hard time dealing with management. Lots of bureaucracy. If you keep your head down and do what your told you will be fine, But the moment youre on someones radar its hard to get off
Pros
good pay
Cons
management is overzealous
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Fast paced radio environment that encourages creativity and originality
Music Programming Intern (Former Employee) –  New York, NYDecember 7, 2015
My daily routine was to complete a show log,research trending news stories,prepare the sound board,screen callers,and produce promotional spots. The executive and assistant producers did a good job of advising me on how to run a live show. The hardest part was time management since schedules change quickly during a live show. The most enjoyable part was meeting some of my favorite artists and celebrities.
Pros
Free food, casual attire
Cons
High stress environment
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great
Corporate Finance Intern (Former Employee) –  Washington, DCNovember 14, 2015
great office building and creative office decoration. People are nice and dress code is casual. Hardly ever see anybody wearing shirt and tie.
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Fun loving place
Sr. Business Intelligence Analyst (Current Employee) –  Irving, TXOctober 14, 2015
You get to work with state of the art equipment for all aspect of satellite radio. Seeing famous people walk through is always a plus.
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A decent work place environment on a daily basis.
Connected Vehicle Services (Former Employee) –  Irving, TXSeptember 25, 2015
A moderately fun work place with some management support. At often times not very organized or on par with each other from one department to the next causing much confusion. A fairly a lot of amount of politics and red tape. Given the ability to manage oneself along side the help of your supervisor made things a bit more laid back in some aspects. The fellow colleagues were the most enjoyable aspect of the job. Downsizing and job security was and issue that effected work on a daily basis.
Pros
Good benefits
Cons
Short breaks
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Independant Music Contract
Independent Musical Contractor (Former Employee) –  New York, NYJuly 27, 2015
A typical day at work included but was not limited to, daily progress report, learning various techniques of recording producing and, management. Co-workers were varied on a case by case job. The hardest part of the job is keeping myself funded while exploring different areas of independent contracting. The most enjoyable part of the job was the final product.
Pros
I was/am my own boss
Cons
Funding
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Diverse workplace with pleasant benefits
Data Quality Assurance Analyst (Current Employee) –  New York, NYJuly 20, 2015
Any given day, my team and I are responsible for high level customer escalations received
we interact with with different departments within the IT organization in order to achieve fast results
I have learned to ensure proper delegation of escalations to my team members and turnaround time
There is no micromanagement within my group therefore allowing the ability to complete tasks responsibly
The most difficult issue I have ever come across would be where remediation is heavily reliant on another department and there are delays with response time
I am able to benefit from working remotely time to time
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none
Sr. Accounts Payable Associate/Vendor Manager (Current Employee) –  new york new yorkJuly 6, 2015
I do not want to review Sirius
unpleasant atmosphere
dont have much to say
big organization
multiple location
poor management practice
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fun place to work
Customer Service Representative (Former Employee) –  Davenport, IAApril 1, 2015
on the phone for 8 hours and loud work environment. People were not very nice and it was not very easy to get time off. They also did not give very good feedback in ways to improve your overall performance
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work
Executive Producer (Current Employee) –  washington dcJanuary 18, 2015
great people, good to start. learn good skills. you can challenge yourself daily.
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Friendly and relaxed work environment
Sales Agent (Former Employee) –  Lawrence, KSSeptember 30, 2014
A typical day at work would include taking consistent back to back calls. Achieving sales by setting up trials, and new service. Job also included cold transfers to the right departments, as well as defusing certain customer complaints.
I learned the importance of giving in depth information to the customers and patience.
The management was supportive, lively, and understanding.
The job wasn't hard. There were days when sales were low, but it depended on the time of year.
The most enjoyable part of the job was the people I worked with. Since managment tried to keep the work environment light most of the agents came to work smiling.
Pros
work envirronment and the speaking with new customers
Cons
the pay.
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productive
Telemarketer/Mentor (Former Employee) –  Corpus Christi, TXJune 25, 2014
gained professionalism , loyalty, confidence, well organized
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it's not as nice at it seems
current employee (Current Employee) –  Washington, DCMay 28, 2014
work work work, but do not get any advacement unless you are lucky and your boss likes you just because (independently from the quality of your work)
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SiriusXM Radio
Senior Technician Broadcast Network Ops. Center (Current Employee) –  New York, NYMay 24, 2014
Positive work environment. There is room for advancement in this ever-growing company.
Pros
supportive management; large company; investment options; bonuses
Cons
challenging work schedules.
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a day in the life of...
Sr.Analyst (Current Employee) –  New York CityMay 9, 2014
• a typical day at work
> Respond to emails, attend conf calls and meetings, review and analyze issues escalated from various business groups and areas.

• what you learned
> Sharpened my time management and communication skills; handling business groups and stake holders when working on issues and requests

• management
> Could use more team building and communication skills

• your co-workers
> Some work hard, some dont (i.e. see management feedback)

• The hardest part of the job
> Understanding and learning of recent changes. Sometimes changes are not always efficiently communicated

• the most enjoyable part of the job
> Being able to work independently and remotely
Pros
good pay, being able to work independently and remotely
Cons
no career advancement or goals ever set for employees
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Overall rating

3.6
Based on 30 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.3
Job Security/Advancement
3.0
Management
2.8
Culture
3.2