SITA Employee Reviews

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Productive and fun work place with Ping Pong table
Software Developer Intern (Former Employee) –  Miamisburg, OHAugust 29, 2017
Awesome place to work. I had a great time working here. Learned a lot of things. Co workers are pretty helpful. Life seemed to be balanced when
I worked here.
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In the last 12 months a challenging place to work
Senior Product Manager (contract to perm) (Former Employee) –  Atlanta, GAAugust 17, 2017
Due to SITA PSL looking for a partner and no agreement reached with a 12 month search it has become a difficult environment. Change in management has not been a positive move either.
Pros
Good people to work with
Cons
challenging atmosphere
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Stressful and cut-throat environment
Former Employee (Former Employee) –  Atlanta, GAJuly 14, 2017
SITA has a dog-eat-dog atmosphere and a high turnover rate. Under new management all the way to the top, it has become a less than fun place to work. There is no work/life balance, no fun at work, less than passionate employees, and a lack of consistent and caring management.
Pros
Excellent benefits
Cons
High turnover rate including management
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Leading technical company
Senior Lead Solution Architect and Manager (Current Employee) –  Atlanta, GAJuly 12, 2017
I recommend this company. They have their own ups and downs. being part of airline industry SITA has their own share of problems which they adopt due to the limitations in the industry.
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Best Four Years of My Career
Commercial, Bid & Contracts Manager (Former Employee) –  Washington, DCJuly 3, 2017
Incredible place to work. Great work life balance and amazing employees. Words cannot express how much I enjoyed working for SITA. Giving the opportunity, I would definitely back to SITA and this time as a full time employee rather than a contractor.
Pros
The Culture and Environment
Cons
It's a bit difficult to get a job with SITA
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Poorly structured Business Archictecture
Business Consultant - eCommerce (Current Employee) –  Atlanta, GAMay 27, 2017
Unfortunately, management has taken a number of mis-steps over the past year which will be a challenge to correct. No clear ownership of the customer, and a lack of clear product direction.
Pros
Great benefits
Cons
Lower than average pay in industry
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Esxciting work environment. need more inovative products.
SENIOR TERRITORY MANAGER, WESTERN U.S (Former Employee) –  Los Angeles, CAMarch 24, 2017
My typical day entailed day to day Operations therefore no two days were same for me which made each day very exciting and very challenging at times.
The work place was very different to a regular commercial environment that at times presented some challenges.
The workplace culture was very harmonious and I had an excellent team with always a can do attitude. This was very rewarding since I was responsible for building and training the team.
The most enjoyable part of my job was dealing with customer escalations. It was especially satisfying since most of the times i was able to call back with a resolution or work around solution.
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At a crossroads
MANAGER (Current Employee) –  Atlanta, GAMarch 20, 2017
SITA is a solid company in a great industry. However, it is currently at a crossroads making it difficult to identify growth opportunity, from both a business perspective and career development view.
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Friendly Environment & enjoyed my coworkers
Senior Business Analyst (Contractor) (Former Employee) –  Atlanta, GAMarch 17, 2017
SITA is a great place to work. The office environment is top notch. When I started working here about a year ago, they had just upgraded their facility to be bright & cheery. They added Huddle rooms for conference calls & areas to sit and relax, and a break room with a TV, tables & chairs, free coffee/tea/drinking water, sink, & refrigerator's. The management is very down to earth and easy to approach.
Pros
Free coffee/tea/cold & hot dinking water
Cons
Contractors get no breaks
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Nice place to work
Enterprise Support Manager and Change Manager (Former Employee) –  Atlanta, GAFebruary 19, 2017
Great people to work with.
Upper management at the time when I worked there could have done a better job. Students were great to work with. And team members were also very cool.
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Adequate
TEAM COORDINATOR - SYSTEM ADMINISTRATOR (Current Employee) –  Atlanta, GA 30339February 6, 2017
High traffic environment.
Crisis management
Management out of touch
Teamwork is top priority
Crisis management
Solving problems, (restoring normal operations)
Pros
Good people
Cons
Executive management out of touch
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Great job, advancement depends on location
Operations Field Engineer (Former Employee) –  Crownpoint, NMDecember 26, 2016
Honestly, I loved the work I did. But being the only employee on a small island meant advancement was located in other departments in other countries and no one wanted hire the guy living 4000 miles away.
Otherwise the industry is interesting and working in an airport is cool.
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Business Analyst
Business Analyst (Former Employee) –  Washington, DCSeptember 19, 2016
A typical day at SITA started with meetings where everyone discussed there progress and hurdles during the projects. The seniors at the place are really helpful and co-workers are charm .
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Great Company to work for
Lead (Former Employee) –  Bohemia, NYJune 6, 2016
Time management and good communications skills are very important to be successful at SITA. Working on multiple projects at the same time and keeping up with all the processes and project requirements was challenging. Overall the benefits were very good and the overall experience was fulfilling
Pros
Pizza Friday
Cons
Too Much Process
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Great Company.
Manager (Current Employee) –  Somerset, NJApril 7, 2016
Work life is great, very flexible and understanding. Competitive yet helpful colleagues who help out no matter what. Experience beyond expectation.
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Multinational company, respectful, generous and fair
Solution Designer (Former Employee) –  New York, NYNovember 22, 2015
SITA is an excellent company. However, the documentation is large to a fault because of the age of the company, 50+ yrs. They have many long term employees, but they are not immune to the lay-offs that are often a result of outsourcing to 3rd world countries.
Pros
Respectful of their employees, good vacation time, bleeding edge technologies
Cons
Lay-offs and outsourcing. Frequent management changes.
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Global leader in the air transport industry, based in France.
Service Delivery Representative (Former Employee) –  Irving, TXOctober 23, 2015
I provided customer service and communication with clients using the clients' travel information software. SITA management were well educated and supportive of our team needs in providing service to clients.
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Typical work day
Configuration Management Engineer (Current Employee) –  Atlanta, GASeptember 23, 2015
Reviewing data to update.
Creating configuration relationships.
Reviewing and updating project plan.
Completing process documentation.
Pros
Pto
Cons
Very cumbersome work environment, lack of management support
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team work, collaboration,challenging but enjoyable
Customer Relations Management Administrator (Current Employee) –  pretoriaSeptember 4, 2015
workplace to be at. working on a system with support from specialists. enjoyable and a good company to work for. the office space is a open one and can communicate openly with colleagues to encourage team work.
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Good Place to Work
Senior Manager (Current Employee) –  AtlantaAugust 30, 2015
Pros include great co-workers whom are committed to delivering the very best to their customers and global company with opportunity to interact with diverse cultures.
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Overall rating

3.7
Based on 251 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.1
Management
3.2
Culture
3.4