Questions and Answers about Sitel

View all 58 questions about Sitel

If you were to leave Sitel, what would be the reason?

Asked

Help job seekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information. Guidelines

14 answers

The amount of everyday stress and the very poor management and extreme favoritism. Was supposed to receive 50 cent raise at 1 year and only received a quarter.

Answered

Report answer

I have not heard anything good about working here. Moral is very bad. What is up with not being allowed to use the restroom as necessary?

Answered

5
Report answer

Treating employees as though they are disposable. Not listening to feedback from agents who are doing the job. Obvious favoritism. Coaches, SME and mentors who are not qualified and don't do their job. High stress environment with overnight changes and forced promotions without extra pay.

Answered

4
Report answer

Unprofessional, unorganized, coaches show favoritism, and some agents are really childish- reminds me of high school all over again.

Answered

5
Report answer

Pay and relocation

Answered - Recruiting Specialist (Former Employee) - Albuquerque, NM

1
Report answer

Company is shutting down Bartlesville location in July

Answered - Customer Service Representative (Current Employee) - Bartlesville, OK

1
Report answer

Got a better job

Answered - Customer Service Representative (Former Employee) - Oak Ridge, TN

2
2
Report answer

The way employees are treated by upper management.

Answered - Customer Service Representative (Former Employee) - Augusta, GA

3
Report answer

Campaign ended. Notice of campaign ending was given same day. Not much of an advance notice.

Answered - CSR - Customer Service Representative (Former Employee) - Lake City, FL

5
Report answer

It would have to be a medical emergency or just not able to do the work.

Answered - Call Center Agent (Former Employee) - Oak Ridge, TN

2
Report answer