Pros: great discounts and employees
A normal day: depending if you were the opening or closing manager.
Opening: Opening the store consisted of unlocking the doors and turning off the alarm. Once you were clocked in at your scheduled time, you would count the tills and petty cash, and writing out the planner for the day. All the people that were scheduled for the day get put on the daily planner according to the time they arrive, all the daily numbers and goals are set for the day as well we each are given a section to maintain throughout our shift. whether it is cleaning, filling the area, making displays, or customer service. As a manager you would send people to their breaks at their certain times; run the store as in customer service, register, moving product, visuals. Helping customers is a huge deal for this company, so we would constantly check on customers to make sure they are finding exactly what they were looking for. I was the first assistant in the store I worked in and all the management/ employees under the store manager and myself looked up to us everyday for help on certain situations and we answered all the questions they had.
Hardest part of the job was sometimes the customers. just about everyday the customers wouldn't treat the employees of the store very nicely. so as a manager would you have to do your best to take care of anything that the employee needed with a challenging customer.
At the end of the night the manager on duty would count the tills and make the bank deposit once the store was closed and all customers were out of the store. after the deposit was made the manager would then go in the back and do the nightly paperwork and then once it is time to leave they would collect all the trash and set the alarm and leave.
I really enjoyed working with the great group of people that were in that store. I had good relationships with everyone I have worked with and still keep in contact with some of them.