used to be great let he managers have more say most know more then the DM's
Store Manager (Former Employee) – Township of Brick, NJ – May 24, 2017
great product if they stick to their core business and stop trying to be a tech company they also need to stop chasing the millennials. More importantly some of their DM,s are a joke and have no clue and Human Capital is a bigger joke
Salesperson (Former Employee) – Cheyenne, WY – May 28, 2017
I have worked with Sleep Number about a year and a half and have more good then bad things to say about the company. Sleep Number for the most part does have respect for its employees and treats them well and with respect.
Manager on Duty-Sales Professional (Former Employee) – Jackson, TN – May 22, 2017
Very nice place to work but very stressfull having to sell 50,000+ dollars in beds a month. I learned alot about sleeping alternatives that were mainly based on the specific bed you slept on.It was very interesing to know and to actually see the way the Sleep Number Beds were good for your health such as in following along with the curve of you spinal cord, or people who has sleep apnea etc. And to know alot of our endorsements where indeed from chiropractors.
great benefits, great bonuses if and when you reached such a high goal
Outbound Sleep Professional (Current Employee) – Minneapolis, MN – May 20, 2017
I really like the cultures but the growth opportunities are lacking if you're in sales. The company does a great job of making you thinking there is room for growth but when it come time to move ahead they hold you back if you're great at your current position.
Customer Service Representative (Former Employee) – Plymouth, MN – May 18, 2017
When I was a Gen 1 and 2 Customer Service agent at Sleep Number from the moment your day started you were in queue for calls and the calls didn't stop until it was time to leave. Good Customer Service experience.
Nice work out center, basketball court, good health care, 1 lunch and 2 15 minute breaks during the day
Frustrating management, lack of ability to be promoted
Growing company, issues w/ advancement are only my own. Employee sales are good opportunities to pick up bedding, and decent incentives to purchase a Sleep Number bed. Moving soon to downtown Minneapolis.
Whenever any company decides to change their whole computer system (including every department like manufacturing, shipping, and customer service) there are always a few bumps but the manufacturing and shipping delays that came when this company changed to Siebel were more than Select Comfort had planned.
Sleep Professional (Current Employee) – Cincinnati, OH – April 27, 2017
Good product, good company, Slow to moderate customer activity, except during busy " sale " days. Cohesion between corporate, local management and store employees needs improvement. Customer service is delivered through contact with home office in Minneapolis, MN. and is dreadfully poor. Be prepared to receive and be tasked with customer service challenges as a regular part of your responsibility.
I started in the factory. I worked as a stitcher, foundations, and air pu, mps. I realized that I was stating to get injured on the job an applied for Customer Service. It was nice as I knew the product from working on them and the quality that went into the construction. I like being able to help people learn how to work the bed to get the best quality nights' sleep. I liked that I worked for a company with a great product and the great quality and I think awesome customer service.Training was very helpful and I use those skills at my current company. The hardest part was dealing with people that didn't want to work with you on how to handle issues that may happen.
Sales Associate (Current Employee) – Fredericksburg, VA – March 22, 2017
Sleep Number has enabled me to do tremendous things and I am so proud to work for this company. They offer amazing training, benefits, and a great pay structure. You are in stores that have 3-5 people typically and you really do grow close with your coworkers. The management structure is great here and there are opportunities to advance.
Senior delivery and service Technician (Former Employee) – Nashville, TN 37210 – March 17, 2017
An average day with select comfort starts with going to the dock to load the daily freight, Once loaded contact customer and let them know your on route to their home. once in the home, we carefully assembled the bed and gave a detailed demonstration as to the different functions of the bed. Also, go over the different warranties that come with the bed
Great Product that sells its self but don't expect them to apprieciate you doing well
Sleep Expert (Current Employee) – Denver, CO – March 9, 2017
Days can be slow depending on store traffic and how many people work at the store. Management tends to get in its own way and there is lots of nepotism. In some stores the workplace is up-beat and fun not so much in other stores. Hardest part of the job is staying motivated when your work is not appreciated but it is a lot of fun to do well and sell a great product.
Store Manager/Sales (Former Employee) – Cedar Park, TX – March 6, 2017
Sleep Number gave me the opportunity to advance, make an impact on my community and my employees. Although the company is going in a new direction and seems to feel older employees are less valuable to them in the future.
Heavily busy working environment with travel. Fun and physically demanding.
Delivery /installation (Former Employee) – Sacramento CA – February 21, 2017
I worked there as a temporary employee. I loved working there. The actual assembly of the beds can be compared to Legos built by adults. (These beds literally fit together.) I got to travel all over the northern portion of the state of California. It was physically demanding. Over all, the job was fun but I need more.
Employee discounts on merchandice and pay for overtime