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Sleep Train
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18 reviews

Sleep Train United States Employee Reviews

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Good Company
Distribution Center Manager (Former Employee), San Diego, CAJanuary 28, 2015
Worked my way up through many positions and grew tremendously. Recently was acquired by Mattress Firm to take the company to next level. Soon to become a nation wide retail company.
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USMC
District Training Manager (Former Employee), San Francisco Bay Area, CANovember 6, 2014
Pros: see the world
Cons: being shot at
Great life changing experience. Its the Marines and this review isnt going to change anyones mind to join or stay home.
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Great Company
Sales Associate (Former Employee), Kennewick WAOctober 1, 2014
Sleep Train knew how to treat their employees well, Long Hours and minimal home life the reason for 4 stars instead of 5
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Over promise, under deliver.
Sales Associate (Current Employee), Bay AreaApril 18, 2014
Pros: good deal for employee purchase
Cons: lots of bs
This company promises a LOT to prospective employees but the reality is that if you are not part of the small clique of very egotistical and largely uneducated mid-level managers, or do not suck up to them especially well, you cannot go anywhere in the company and will be treated like garbage.

They advertise "flexible hours" but that means they expect YOU to be flexible. They do not value employees who want to grow through activities such as advanced learning. They purposely make it very difficult for students who need scheduling accommodations.

They micromanage everything down to the way you clean the restrooms (yes, you clean the restrooms at this job unless you are a bossy store manager who makes the employees do all the work while you sit at your desk pretending to be busy).

They keep track of every possible task and statistic that can be tracked so that they can complain about and discipline you for what they say you are doing wrong. If you do 99% of your job exceptionally well, expect to hear about the 1% you did less well and also expect to have to explain what you are going to do to do that 1% better in the future. Nothing is ever good enough - NOTHING!

They claim to be employee owned. The employees "own" 25% of the company and have no say whatsoever in the operations of the company. Real employee owned companies are actually run by the employees. Sleep Train is not.

Mismanagement and a very punitive attitude toward the employees sums up Sleep Train's true culture, despite the nice picture they would paint for you as being a great, fun, and rewarding "career" you can be proud of.

Do yourself a favor and get a real job.
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Fun environment for new employees
STORE MANAGER (Former Employee), San JoseApril 16, 2014
The Sleep Train has a pretty great culture which cultivates team work, having fun, and career long learning (personal and professional growth). The company promotes based on your abilities and chooses the applicant which will bring the most to a position, rather than basing decisions off of tenure. The chance for advancement is great with the ability to step into management position rapidly if you take the job seriously and put your best foot forward each day. The employees at the company are treated with respect and viewed as the reason for our companies success, and rewarded for their hard work - especially those that perform well in sales.

If you struggle in sales, you are given multiple opportunities to improve and training to do so. Rather than other sales/performance based companies that cut your position quickly if you struggle.

With any company there are going to be positives and negatives. First thing to be aware of is that you are applying for a retail position. This means you will be working retail hours which include weekends and Holidays.

There can be a bit of down time in between helping guests. On any given day you could be busy from the second you walk in the door to when you clock out and head home.....or you could have a block of 3 hours of down time before another guest walks in. This means you'll need to bring a good book or movie to work - or even better - spend your down time researching the industry, sales, competition, and looking for ways to improve your sales and make more money.

You need to have a strong mind and stay positive. Those that become – more... pessimistic often go into their own downward spiral. Guests can feel when you are not genuinely positive.

The pay is above average, but you can certainly make more at one of the competitors in the industry. Sleep Train invests money into their employees in other ways, for example, you will get additional benefits (Fun events like company picnics, paid community service days, district dinner events, Employee Ownership, health benefits, 401k with 10% employer match, lots of contest with great prizes, career growth, better training, etc). – less
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good temporary job
Delivery Driver (Former Employee), San Diego, CAMarch 17, 2014
good job if you don't want to grow and are you are ok in being in the same job function for a long time
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Great Company to work for
Truck Driver (Former Employee), Citrus Heights, CAJanuary 3, 2014
Pros: experience, food trucks, traveling, incentives not including the huge discounts.
Cons: bad communication between different levels of upper management and employees, competitive scheduling (same top ten every 3 months gets favored).
Sleep Train is a Great company. They completely work with you and buying a portion of the company is available.

Daily routine's:

Pull product from location to the delivery truck, load truck according to delivery, Route delivery, safely and efficiently deliver product. Remove old bedding from mattress to frames.

Although all work can be done easily if you don't mind working hard, this is a company that depends on its social bonding. Great relationships tend to build great team work.

Hardest part of the job are working in the elements. Both drivers and warehouse workers are stuck in the elements.

The most enjoyable part of the job is the different experiences everyday. It rarely can get boring with all the deadlines that need to be met.
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Great
Load and unload freight and move skids (Former Employee), Oakland, CAOctober 22, 2013
Pros: stayed in shape.
Cons: labor.
It was hard work. But hard work would not hurt anybody. I was also able to stay in shape while working there.
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Sleep Train is a great company to work for. Best in the industry
Sales Associate (Current Employee), Santa Rosa, CaMarch 26, 2013
Pros: they give out free concert tickets thruout the year, x mas party, labor day dinners, gift cards for outstanding achievment, etc. big on rewards for hard work.
As in any sales position, there are some very slow days. Staying busy in the store with cleaning, reviewing sales quotas, personal goals and achievements, identifying areas of weakness as well as strengths is important to stay fresh and ready to give the customer a great buying experience. Getting thru the slow times can be difficult. I work with a team of great people that know how to be team players and give support and constructive criticism when needed. As I do the same for them. The company has an outstanding MTP training program and encourages all employees to enroll in the training. I love working with the public. Fitting someone for the right bed is a very personal thing. You have to build a repor with people, dance to the music, so to speak. Building trust and value is crucial. This is what I enjoy most. It is a personal achievement to get a total stranger to trust what you are telling them.
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Lot's of hours with low pay.
Sales associate (Former Employee), San Francisco, CAFebruary 11, 2013
If you want to sit all day and night every weekend of your life for low pay then take this job.
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Management in transition
Delivery Driver (Former Employee), Spokane, WaFebruary 6, 2013
Pros: benefits, independent operation as delivery driver, some overtime
Cons: hourly pay, weekend work
Much of management is new to Sleep Train but experienced. Delivery work shifts are somewhat unpredictable, weekend work always, sometimes shifts 12 plus hours. It is a very physical job, some beds very heavy, with much driving in some areas. Pay is 85 percent what it should be, benefits after 3 months, some good perks (discounts, prizes)
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fun to work at.
Sales Associate (Former Employee), San Diego, CAJanuary 8, 2013
Pros: lots of free time
Cons: shifts are 12 hours.
Excellent company wiyh lots of training,fun to workvery friendly,lots of perks in order to make mony.
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Great to Employees
Sale Associate (Former Employee), SacramentoSeptember 11, 2012
Pros: company paid events
Cons: hours 12 hour days and no overtime
All in all this company is good to there employees but it is strictly numbers driven and does not look for well rounded employees. They have an amazing training program to teach you to do things the way they want you to but in the end the only thing that matters is that you hit your numbers even if it isn't done honestly
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Growing company with great corporate management
Sales Associate (Former Employee), Sacramento, CAAugust 11, 2012
The sales training is fantastic here. I learned so much and use these techniques every day, even after leaving this company. This is a commissioned sales position, so you need to be able to roll with the punches if you have a rough week versus a great week. This is a fantastic, growing company to work for where you will be rewarded and promoted for doing a great job. The average day consists of maintaining showroom standards, coaching other associates, and waiting for customers. If you work in a busy store, the day goes by pretty quickly. However, if you work in a lower volume store, you may only see 1 or 2 customers during your 11 hour shift. This isn't for a lack of advertising either. With the amount they spend on advertising, the company is a household name from Fresno to Redding, CA. This work is not physically demanding.
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Productive,fast-paced work environment
Warehouse Associate (Former Employee), Miramar rd CAJuly 1, 2012
Responsible for maintaining a clean and safe work environment, providing excellent customer service, able to meet deadlines, load/unload trucks and prepare next day deliveries, operate heavy machinery
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Productive fast paced environment
Delivery Driver (Current Employee), Oakland, CAApril 30, 2012
Pros: discounts
Cons: wages
Sleep Train is a great place work and the most enjoyable part of my job is working with my co-workers. Together we make sure all of our task are complete.
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Excellent company to work for... Great owner.
Administrative Assistant (Former Employee), Rocklin, CAMarch 26, 2012
Pros: great teams... fun, energetic
Cons: the typical rumor mills and such...
Sleep Train was a fun place to work, great perks. Most everyone was fun to work with. I think the owner was kept out of a LOT of some of the goings on, but all in all, I would say it was the best job I have ever had.

About Sleep Train

For over 20 years, Sleep Train's company philosophy has been supported by its commitment to giving back to the community. We believe – Read more