Daily Member Service Representative
Call Center Representative (Current Employee) – Houston, TX – April 29, 2014
I've started as a teller for Smart Financial Credit Union in 2010. The duties as a teller are, balance cash box, member friendliness, referrals for the Financial Service Representatives, and maintain public adequate. In 2011, I've graduate from University of Houston with a Bachelor degree in Finance. I was hired as a Member Service in 2011for Smart Financial Credit Union Call Center. I have to maintain accurate information for the member, report projects to the managers, referral loans, process online applications for membership, and credit card funding for new account holders. Management at the credit union is by far one of the best I have seen in my work experiences. We treat our co-workers as family. The hardest part of my job is when I am limited on what I can do for the members/customers. Superior service is our priority with Smart Financial. The most enjoyable part of my job is when I know that I have resolve the customers/members critical problems. I want to help others that are in need of help or that need help to maintain daily objectives.
Flexible, time-off, vacations, compensation
Limited on ways to help members