If you want to work for nearly free
contractor (Former Employee) – United States – August 2, 2015
I'm currently working here but will not be starting next week. No choice, you will starve working as a CONTRACTOR for this company.
They pay $19 for calls up to 20 miles away. While they rate each call as averaging 30-45 mins, the reality is that you'll spend way more time on the call, traveling, paying for your own gas, insurance, wear and tear of vehicle, paperwork, updating two online report systems per call, and having to talk to Dell on the phone when they send the wrong parts (and you don't get paid for that additional phone time!).
There is much more to this but I've said enough. By the time you have done your calls for the day, you find you are being paid less than minimum wage as a skilled tech. What???
Smartech is disconnected from reality when it comes to how they pay their contractors. If you want to get a little experience, try them out for a couple of weeks. I doubt you'd want to go beyond that.
Don't expect to be paid fairly.