start-up culture with some growing pains
Senior Account Executive (Former Employee) – Pleasanton, CA – April 6, 2016
A typical work day in the sales department was heavily oriented toward prospect calls, product demos and a healthy dose of fraternizing with co-workers.
Team Managers and the VP of Sales were all wonderful to work with. Each was promoted from within and had great relationships with the salespeople. They were transparent, helpful and great at keeping morale up.
One person in upper management stood out as being very out of touch with the team.
The hardest part of the job was the struggle between what the product could actually do vs what we said it could do for our clients. After some time (and significant product changes) it no longer felt like the product was worth the hefty cost. It was a very conscientious sales team, and you could tell that there were struggles between selling the product properly while doing what needed to be done to reach quota.
There were also major issues with commissions being clawed back if a client chose to cancel their contract, and the commission structure changing often.
The company changed quite a lot during my time there, and it has taken on the characteristics of one who's starting to "churn and burn".
The best part about working at SmartZip was the people. Even though it was a quickly growing company with a revolving door of employees in and out, the friendships amongst every one there were supportive and genuine.
work/life balance, good benefits, location
unattractive office environment, pay not competitive enough for the region