SmartZip Employee Reviews

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Awesome!
Client Account Manager (Current Employee) –  Pleasanton, CADecember 4, 2016
Low pay, but amazing culture and a great place to work. Definitely a start up feel and great life and work balance. Nice perks as well.
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Great place to call home
Senior Account Executive (Former Employee) –  Pleasanton, CAApril 24, 2016
A typical work day at SmartZip was relaxed, fun, and competitive. You were often greeted in the kitchen with Donuts and Bagels, smiling faces, and Peets coffee. We worked in close quarters but the management team is very conscious of personalities and making sure everyone brought on is a good fit. Therefore you won't mind your cube mates!

Compensation and benefits were pretty comparable to other companies and industry standards.

Overall it is a great place to work, you will make friends, and have fun earning a good living.
Pros
Culture
Cons
none
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start-up culture with some growing pains
Senior Account Executive (Former Employee) –  Pleasanton, CAApril 6, 2016
A typical work day in the sales department was heavily oriented toward prospect calls, product demos and a healthy dose of fraternizing with co-workers.

Team Managers and the VP of Sales were all wonderful to work with. Each was promoted from within and had great relationships with the salespeople. They were transparent, helpful and great at keeping morale up.
One person in upper management stood out as being very out of touch with the team.

The hardest part of the job was the struggle between what the product could actually do vs what we said it could do for our clients. After some time (and significant product changes) it no longer felt like the product was worth the hefty cost. It was a very conscientious sales team, and you could tell that there were struggles between selling the product properly while doing what needed to be done to reach quota.
There were also major issues with commissions being clawed back if a client chose to cancel their contract, and the commission structure changing often.

The company changed quite a lot during my time there, and it has taken on the characteristics of one who's starting to "churn and burn".

The best part about working at SmartZip was the people. Even though it was a quickly growing company with a revolving door of employees in and out, the friendships amongst every one there were supportive and genuine.
Pros
work/life balance, good benefits, location
Cons
unattractive office environment, pay not competitive enough for the region
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Fun workplace.
Account Manager (Current Employee) –  Pleasanton, CASeptember 22, 2015
Great company to start with in regards to helping you build a good resume. A lot of responsibilities to help you grow and develop.
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Decent Company with Flexible Hours in Pleasanton
Account Manager (Current Employee) –  Pleasanton, CAJuly 13, 2015
Company provides realtors with homeowner data and marketing. For the most part, you setup your own day as you see fit. Some realtors can be challenging while others are very laid back. Co-workers are phenomenal and would recommend the company to anyone in Pleasanton looking for a job near-by.
Pros
Friends throughout the office
Cons
Senior Management
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Decent environment but horrific management
Senior Operations Manager (Former Employee) –  Pleasanton, CAFebruary 9, 2015
While the lower level supervisors and managers work really hard and try and provide a fun work environment, upper management (including the CEO Avi Gupta, Rajeev Kalavar , and Jonathan McGowan) have no idea what they are doing and are incompetent. More time is spent fixing the gaps they don't understand then is spent on actually improving the product.
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Great co-workers, learning environment, and atmosphere
ACCOUNT MANAGER (Current Employee) –  Pleasanton, CAApril 28, 2014
First job out of college and it is perfect for that.
The people are great, management is good, and work is easy to learn and grow from.

Compensation was very low but the rest was A+.
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Overall rating

4.1
Based on 8 reviews
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Ratings by category

Work/Life Balance
4.6
Compensation/Benefits
3.3
Job Security/Advancement
3.1
Management
3.0
Culture
4.0

SmartZip Reviews by Location