Enjoyed working there. Very productive company and safe and enjoyable work place until they sold to bigger company metaltec. After the sale of the company to many changes and poor decision making on upper management. What once was a great company to work for became to much of a hassle.
SMCI is disconnected. Communication disconnect between front office and main shop will drive you nuts. Front office is a revolving door for every position. Why? Same reason I left as the Tooling Engineer: We were sick of the profit loss due to horrible management, blaming the workers at every turn, POOR PAY, dishonesty, managers who got the position due to nepotism and general lack of respect for people. They will make you take on huge workloads, without adjusted compensation, even if it's not related to you job. HR is a trap to minimize employee concerns. I wouldn't recommend this company. Period.
Made good friends
Pay, machine shop manager is clueless, horrible management
Tech Support Representative (Former Employee) – San Antonio – November 13, 2014
Temp agency. Worked for client Pearson with educational website and products. It was a decent job, one of the better places I've worked. Outside of Pearson, SMCI doesn't have contracts in San Antonio, but they did work on maximizing the starting pay from this contract. There was a family of deer in the parking lot and surrounding area, a nature trail and mountain bike path at this particular contract Hated for the contract period to end.
I.T. Support Analyst (Former Employee) – Thousand Oaks, CA – August 8, 2013
I contracted on-site with Amgen Inc. to provide technical support to 2,600 users nationwide and in Canada and Puerto Rico. Assist with training new hires to improve skills and familiarize them with corporate procedures. Support the client’s business partners in resolving problems such as network outages, database issues and establishing Internet service. Software supported includes proprietary packages and apps, Siebel and Veeva CRM (front end), Gelco/Concur, Wi-Fi, and DSL and cable broadband connectivity. Hardware supported includes Compaq NC600c Laptops, docking stations, HP 6480, 6500, 6500A multi-function printers/scanners, IPHONE, DROID, IPAD2, and RAS Secure ID VPN key fob. Also responsible for entering calls using the IBM “service now” software, in addition to writing knowledge base articles.
Major Contributions: • Successfully maintained client relationships to achieve a 95.7% customer satisfaction rating. • Provided expertise that enabled the successful rollout of unified messaging to 1,500 users. • Enhanced client profitability by installing special CRM software and assisted the Amgen sales force to cache login credentials for active-directory services on 1,500 laptops. • Selected to travel multiple times to regional sales meeting to support IT initiatives, once presenting to the group about the new upgrade. • Honored with 12 awards for contribution to the client’s Field Service Desk Infrastructure.
Field Hardware Services (Current Employee) – Thousand Oaks, CA – May 15, 2013
Been working as a contractor for SMCI now for over seven years. I can't say enough about how well they treat their employees. I like the company and the managers however the only real issue is there is NO sick pay, vacation pay or medical benefits. They do have an option where you can get benefits however it's a big cut in pay. Other than that, I like them. They are flexible, understanding and responsive.
Machinist (Current Employee) – lakeland fl – April 2, 2013
Different jobs everyday which is nice so it dont get boring. Able to run horizontal boring mills, vertical mills, manuel lathes started to learn cnc lathe as well as vertical turret lathe. Able to read and understand blueprints. Ran numerous nuclear jobs so can do the paper work.
Management wasnt perfect by anymeans before but they kept us buisy , know there is no material and people are lucky to get 32 hrs.
We worked 80 hr weeks for pretty much 2 years so we are all like family great bunch of guys.
The hardest part to me is not knowing what are schedule is as it seams to change everyday.
Learning new machines ,making new products etc.
we were able to get all the overtime we wanted
never know weather we a job from one day to the next