Subject Matter Expert, Lewisville, TX - March 15, 2017
On a daily basis I worked with agents to research different procedures and task that needed to be corrected. I learned how to take a big issue and break it down to see what the cause was and what the best ways were to fix it. The culture in this department was great, management really knew how to treat their employees. I enjoyed looking into to issues that were causing an impact on the company and finding ways to fix them in a timely manner.