SMG Employee Reviews

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Fun Place
Guest Services Representative (Former Employee) –  Minneapolis, MNNovember 16, 2017
Smg is a company that is working for The stadium in Minneapolis. Smg hired some people for the guest services jobs at the stadium. They might have other job opportunities.
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Night hours no advancement
Usher/Ticket Taker (Former Employee) –  Saginaw,MINovember 4, 2017
I worked in Saginaw,MI and there is no room for advancement and management creates a stressful work environment. You can choose when to work, but there are not many hours available. There is no real training and you bounce from one area to the other without really knowing what you are doing. Management is stressed all the time making it a hard work environment.
Pros
Being able to see various shows, working a variety of positions
Cons
Night hours only, no benefits, no room for advancement, stressful work enviroment
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great place to work, I would like to spend more time with family
Operations Manager (Current Employee) –  Bossier City, LANovember 4, 2017
I have worked for SMG at three (3) different buildings and have learned a lot the managing teams were great, to work for, however the building I am currently in leave little time for family
Cons
works weekends and hollidays
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Excellent Experience Opportunity
Operations Supervisor (Current Employee) –  Pittsburgh, PAOctober 12, 2017
The operations department at SMG - DLLCC provides an excellent opportunity to gain pertinent experience in the events field. As an operations supervisor/coordinator, there are many opportunities to learn about facility management, contract management, project management, union labor, event procedures and many other aspects of the profession.

It is a very fast paced enviroment, as event needs often require quick response and quick turnover. Working in events, you must be prepared for the unexpected. Each event is different and will require different things to be done. This can be stressful at times, but the SMG staff is always willing to lend a hand and is very easy to work with.

The hours and changes in shifts may be difficult to manage at times, but overall, SMG is a fantastic place to work and begin a career.
Pros
Friendly staff, opportunity to see hundreds of events, excellent networking opportunities.
Cons
Often required to work nights weekends and holidays
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A neat Experience
Event Staff (Former Employee) –  Anchorage, AKOctober 12, 2017
I was able to be backstage security ,ticket sales and ID check at many of Anchorages shows.

I loved hockey so this was a major fun for me.
The fans were great , the managers were all fun. I got to see things I would have had to pay 1000s of dollars for,free.
Pros
Working events
Cons
No money or hours in it . fact is most who were there were there as a side job.
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You are over worked and The General Manager doesn't appreciate any employees and is a bully
Operations (Former Employee) –  Long Beach, CAOctober 5, 2017
You have no life if you decide to work here. The General Manager expects you to overwork on a daily basis, never gives you days off owed even when you have worked 12 days straight, and she definitely does not apprecite any of her employees.
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great place to work
Bartender (Current Employee) –  Fort Lauderdale, FLOctober 3, 2017
very exciting events

management are well trained

friendly environment

sometimes long hour but still not boring

staff that works together always a helping hand
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Schedules give short notice. No standard workweek
Ticket Seller (Former Employee) –  Worcester, MASeptember 30, 2017
Schedules posted 3 to 4 days before 2 week schedule. Management disconnected from employees. Training is poor. Computer software is from the 80's. At times can be boring
Pros
Most times play with your cell phone
Cons
Poor pay, short notice schedules, hours very per week.
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Low pay and no benefits
Welder/Fabricator (Former Employee) –  McMinnville, TNSeptember 28, 2017
Relaxed work environment but little to no benefits. The pay starts out low and there is very little opportunities for advancement or growth within the company
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Colorful Experience
House Keeping (Current Employee) –  New Orleans, LASeptember 25, 2017
Quick-paced
need to be alert and aware of surroundings
very eventful
pleasant coworkers
simple duties but very important
teamwork mentality
learned that every one on staff played an important role
Pros
unpredictable day
Cons
pay for lunch, limited lunch options, huge facility
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Not a place I'd recommend, but a bridge to something better
Bookkeeper/Cashier (Current Employee) –  Long Beach, CASeptember 23, 2017
Poor management, people are friendly but when it comes to business nobody wants to handle or care for. Many workers here steal money and managers are aware, everything is under surveillance but yet no one wants to be thrown under. Reported inappropriate situation that happened to HR and they did nothing as there was no proof but multiple complaints have been filed. GM here only cares about reputation and not workers environment as I believe with happy workers comes with excellent service. This company has shown me what NOT to look for in a job where you want to grow and learn from. Steer clear if you could but it really is temporarily but that's if you make it.
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smg is cool
Housekeeping (Former Employee) –  New Orleans, LASeptember 20, 2017
Its always fun to work at the Superdome, long as your work is done .. you will enjoy it .. I wouldnt have left but there is not that many hours which makes the pay poor.
Pros
seeing famous people
Cons
short breaks, no free lunch
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Good company
Administrative Assistant (Current Employee) –  New Orleans, LASeptember 7, 2017
SMG is a good, stable company to work for, but the pay is not competitive and not much room for afvancement. There is a very high turnover rate and lack of communication between departments.
Pros
Interesting venue
Cons
Low pay, no room for advancement, high turnover.
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Interesting
Telemarketer - Call Center (Former Employee) –  Wilmington, NCAugust 25, 2017
They are gone, no longer here, telemarketing, out bound sales calls, commission based pay, Medicare, calling diabetics, fun events at work on holidays,
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Very exciting part time bob
Guest Services (Current Employee) –  Oklahoma City, OKAugust 22, 2017
Be excited to do all the different positions because of you are new you don't have a perminet position. I love the flexablity of the hours. I look at it as a family
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Non compliant in hiring,labor laws, unfair working environment
Hourly Employee (Current Employee) –  Ontario Mills, CAAugust 11, 2017
One of the biggest issues is the HR manager. She never pays anyone correctly. She has owed me for double time for over a month and does not know how to calculate it. I heard she hired her assistant without posting the position.
Pros
Holidays
Cons
Everything and that includes ontario too
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Good work environment..being social helps
Event Security Lead (Former Employee) –  Lincoln, NEAugust 9, 2017
Having experience is a huge plus. You must be outgoing and social to create a great work environment. Also, the ability to step up and deescalate situations, if need be. This is NOT a position for the timid.
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Not a good place to work
N/A (Former Employee) –  New Orleans, LAAugust 9, 2017
Head Supervisor does not want you to talk. Very military like setting. When the head supervisor is out the assistant supervisors do what they want and still don't allow the employees some slack. Only their friends are allowed to do what they want while the head supervisor is out. Supervisors can not help you with your job if you have questions, you must ask other employees because that's what the supervisor will do once you ask them. Very stressful environment.
Pros
You get a check
Cons
Military like setting
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Fun Job
Usher (Current Employee) –  New Orleans, LAAugust 8, 2017
Fun place to work, not enough hours, Get to see shows and games, the lunch costs you but is usually good, Easy to learn your job and plenty of hands on training
Pros
Nice people to work with
Cons
no tour of facility to know where everything is located
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Fast paced kitchen envrionment
Lead Cook (Current Employee) –  Oklahoma City, OKAugust 7, 2017
The people at this company make it worth working at. It's a fast paced kitchen environment that caters to the masses at the Chesepeake Energy Arena and Cox Convention Center. Employees work in the main kitchen as well as most of the concession stands during NBA games, concerts and conventions.
Pros
Management the makes employees feel like family
Cons
Hours during the summertime are slim
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Overall rating

3.9
Based on 164 reviews
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Work/Life Balance
3.8
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3.3
Job Security/Advancement
3.4
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3.5
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3.6