Marketing (Current Employee) – Irvine, CA – July 17, 2017
This is a great place to work. Everybody is totally on board with the mission and the management team has gone to great lengths to create a positive culture. Every decision puts the patient experience at the forefront to ensure we can continue to deliver great care at an affordable price. In my 30+ years in the workforce, this is the most positive work environment I've experienced.
Caring culture, fast-paced, excellent management team
CDA,RDA (Former Employee) – Modesto, CA – July 17, 2017
I had the worst work experience ever. dental chairs were broken and everyone with sonority got 40 hrs a week and never had to work late. Over time is never an option and employee rights where thrown out the door.
I like the staff and I love working with the patients. There is never a dull moment. However, there are some set backs. Front office staff hours keep getting cut, doctors are always suddenly quitting, and upper management are not very present. The staff turn over rate is extremely high. They expect so much but don't approve the resources for the offices to be successful. Also, the pay is not that great. Overall, its an ok place to work, just not worth the stress with such little pay.
Corporate (Current Employee) – Irvine, CA – July 12, 2017
Very forward-thinking department and company. There is a lot of work to go around but also a lot of fun. Management and CEO are very inspirational and make company culture a priority. Overall a great place to work
Treatment Coordinator (Former Employee) – Plano, TX – July 10, 2017
This company has no structure, they cannot keep management or employees. There is constant change and no right way to do thing, very hard to do your job correct due to not having one constant supervisor anyone to hold accountable to there constant changes. There is also a problem with superiority if one supervior said something the other takes it back and wants you to do thing one way where the other wants other way and when everything goes down your the one to get blamed and pay the consequences.
IT SUPPORT SPECIALIST (Current Employee) – California – June 26, 2017
Work/maintain ticket. Everything thrown at you at once, learn as you go. Hardest part is working with other department; it is discouraged. Relax environment to chat and work on own certifications. Management communication from higher up is slow to trickle down to support team.
relax environment mostly, work on own certs, mgr got your back
slow to respond to email, projects are slow and always extended, certs are not really required from mgmt
District Manager (Former Employee) – N Richland Hills, TX – June 19, 2017
Definitely a wonderful place to work. The only suggestion I would make is to offer more training to their new hires and to try and match new hires with the cultures of the offices. Great team members and management is good as well.
Customer Service Representative (Former Employee) – Plano, TX – June 18, 2017
They want to micromanage, but they are not stable have no constant, no pattern. FYI people quit left and right here that may tell you something. Life is bad when you can't even go to the bathroom without asking for permission its like kindergarten all over again.
Working with the manger was the best part of this job. The dental software is next to ancient. 40 hours is rarely ever met, mostly 20-30 hours. You must be able to locate to different offices at the drop of a hat and it can be very confusing.
Executive Office Manager (Current Employee) – Olympia, WA – May 24, 2017
After spending more than 15 years in a private practice environment, I expected my shift to a Dental Service Organization to be a shock. It was a shock but in the best way. The supportive environment gives me the ability to fully manage the team and pushes me to be the best version of my professional self.
I am trusted to provide guidance and feedback in order to grow the business. My strengths have been utilized and it creates a sense of accomplishment that I have not previously felt in other positions. The culture of the company is to truly celebrate the talent of the teams and help to motivate and develop.
This is also a patient centric organization. There is great work being done with the foundation- providing dental services to those in need and unable to afford it. We are also given the freedom and trust to financially assist patients in having their treatment needs met.
Working for an organization that celebrates the individual members as well as the patients, has made this the most fulfilling position I have ever held.
Strong Leadership and Support- Internal Promotions - Excellent Benefits
Healthcare options are not as comprehensive or affordable as desired
Excellent company with huge opportunity for growth and advancement!
Director of Operations (Current Employee) – Washington State – May 24, 2017
I have been with Smile Brands for 15 years. I have worked through many administrative positions and you are rewarded for your hard work. There is a lot of room for growth and advancement. I have enjoyed my time with the organization and highly recommend it to others in the Dental Field looking for a stable strong company to work for.