Dedicated to creating a wonderful shopping experience
Deli Clerk (Former Employee) – Las Vegas, NV – September 24, 2014
At Smith's, the customers were definitely a main focus for the store. There were many store huddles that informed workers of ratings, customer complaints and compliments, and which department needed a little more work. Those departments were known as the "Focus Department". After huddles, many of the workers from different departments were asked to spend five minutes or so helping in improving the appearance and productivity of the department. No matter where you walked in the store, you were asked to greet the customers, insuring a friendly and home-like atmosphere. The co-workers were able to build a genuine connection with many of the customers that frequented the store. This was one of the most enjoyable parts of the job. Knowing that customers chose to continue to come back, even if it was just to see how you were doing. The customers definitely made the job worth while.
store discounts, benefits, and promotional opportunities
short breaks, hourly cutbacks, healthcare