Smiths Detection Employee Reviews in United States

Found 41 reviews matching the search
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I loved working there
Lead Buyer (Former Employee) –  Danbury, CTFebruary 21, 2016
I loved working there. Had the real small business atmosphere. They really cared about the employees and had a great work life balance. Too bad they closed.
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Stay far far away
Service (Current Employee) –  Edgewood, MDDecember 15, 2015
What began as a great company to work for has slowly turned into the worst company. Management is completely out of touch. Decisions are made without thought of how it will impact the business. Management is hired with no clue of how to do the job, no desire to learn and no push from their boss to learn the job to then effectively coach their teams to be better. Departments work against each other and do nothing but point fingers at each other while customers suffer. There are few people in each department who really know and do their job and so they become overworked, while others get away with their inadequacies and inability of correctly do the job. No parts to fix the units. No training or mentoring program. No raises or bonuses. No profit sharing. No job security. Multiple sites have closed which has only enabled the company to stay afloat this long. Company defaults on their contracts with customers and are on the brink of the inevitable. .....the doors closing.
Pros
Close to home and t
Cons
Everything.
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Co workers know how to work as a team
Employee (Current Employee) –  Alcoa, TNOctober 11, 2015
Upper management is out of touch with its employees. No work life balance. Co workers are great to work with. No raises or bonus given in 5 years.
Pros
Great people
Cons
No increases in compensation
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Good first job but there are better places to work.
Field Service Engineer (Former Employee) –  Morristown, TNJune 1, 2015
Takes way too much effort to get anything done. This is what happens when you let shareholders run your company. No one wants to spend money, so all processes become very ineffecient and this is aggravated by taking on newer and more tenuously feasible obligations to customers in hopes of generating revenue.
Pros
Good people, little dirt. Air conditioning and heat. Free coffee and wifi.
Cons
The top management.
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hard working environment
AR Team Lead Key Accounts Rep (Current Employee) –  Edgewood, MDMay 13, 2015
A good company to work for
Very competative place to work
A very upstanding company that has been around for years
Offers an outstanding lime or products
lots of friendly people
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Large up scale company with many opportunities for advancement.
Technical Support Representative (Former Employee) –  Morristown, NJMay 12, 2015
SMITHS provides many opportunities in the security industries that provides both sales and service to many high end (mainly government) customers.
Pros
Provides many health benifits
Cons
Can be so large making it difficult to get things done.
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Bad management led to unhealthy work situation for many employees. Company ultimately closed their NJ offices.
Senior Credit & Collections Specialist (Former Employee) –  Morristown, NJApril 23, 2015
Customer account management which consisted of daily collection of past due balances, credit application reviews and overall accounting duties.

Management was poor. Oppressed and micro-managed on a near constant basis.
Pros
Close to home, pay was decent.
Cons
Bad management
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Too many Cheifs and not enough Indians.
Contact Supervisor Ali Kerem (Former Employee) –  Edgewood, MDMarch 17, 2015
What a terrible place to work, Managers do not respect their employees. You can be terminated without cause or notice, I know this because I was a victim of Smiths Detection.
Pros
NONE
Cons
I cannot write should be written, ALL CONS @ Smiths Detection.
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My Day
Production technician B (Current Employee) –  Edgewood, MDFebruary 17, 2015
Normally an eight hour day starting at 7 o'clock, The project that I am assigned to is the CXS Conventional X-Ray Systems, myself and three other technicians have the duties to commission, repair, troubleshoot and install all CXS. The different types of X-Rays go from the standard 6040i ones you would probably see at a courthouse to a 6040aTix mostly seen at airports. Most commissioning process takes anywhere from four to six hours to complete. Good place to work, a lot of hands on and will keep you moving all day.
Pros
overall good workplace, would recommend to anyone.
Cons
management sometimes falls behind on ordering parts and materials and causes for a lot of downtime.
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Great people and work environment
Engineering Technician (Former Employee) –  Danbury, CTJanuary 19, 2015
This was an ideal place to retire from. Great products that served the betterment of homeland security. Facinating technology among an array of different devices. Great pay and benefits, and on the job perks. Developed great co-worker relationships that created a "family" atmosphere.
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Unbelievably poorly run organization….
High Tech Employee (Former Employee) –  High Tech EmployeeOctober 31, 2014
Worked at the Danbury facility for many years with wonderful, hardworking, brilliant team of individuals. Would go to battle with those folks any day!

However, the Sr. Leadership team and Corporate organization is in shambles and unbelievably poorly run. Division is a smaller business of a rather stodge British conglomerate so its heavily burdened with unnecessary pomp and circumstance. Leadership of the division turned over 3 times within 12 months until they could hire the appropriate slash & burn hatchet man who made the decision to close several facilities within the first few weeks of joining the company and after “freeing up time” to visit the facilities once for about 4 hours. The ensuing scramble proves out that the decision was made without analysis or accurate assessment on the impact to the business and its customers and without a transition plan being in place. Mentality of Sr. Management is founded on the misconception that we’re making “widgets” that can be made anywhere by anyone without any understanding of the expertise of skill required to develop and produce the products.

These moves are a self-inflicted death sentence and wouldn’t be surprised if 2 years from now the division is gone or broken up and sold off.
Pros
great people.....
Cons
misinformed or naive sr. management
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Fun, but future is always uncertain
material handler (Current Employee) –  edgewood marylandOctober 22, 2014
a great place to work, great people, good benefits but the nature of the business is so unpredictable, we can be layoff anytime
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Not your typical company
Service Scheduler (Current Employee) –  Edgewood, MDSeptember 28, 2014
This is a fast paced multitasking position
Management is not good. Some of my co-workers are bullies and non-helpful, including my supervisor. Thus the reason for seeking new employment.
Pros
working from home
Cons
sitting all day
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Treated me well through the years but...
Front office (Current Employee) –  Danbury, CTSeptember 15, 2014
I worked in the Danbury, CT location which had a great culture and a great atmosphere...but that office is closing in 2015 and moving to Maryland.

In the height of Smiths success it was an energetic and motivating place to work. But upper management and their "decision making" has ultimately lead to the downfall of this company. Too many chiefs and not enough Indians.

The pay is not competitive with today's market, and the business has not given raises or yearly bonuses in 6+ years. Yet, upper mgmt still pumps our their propaganda about "great successes...employee engagement...goals of the business - bla bla bla".

Upper management is completely unattached to the feelings and needs of the "common man." And morale couldn't be lower.
Pros
work-life balance, flexibility
Cons
underpaid, no incentives, too many chiefs and not enough indians
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A great family culture
Director of Science & Technology (Current Employee) –  Danbury, CTSeptember 12, 2014
World class, great people, great products.
Challenging work.
Learned a lot.
Making the right products for the right products.
Working with brillent people.
Pros
people
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Overworked
Finance (Current Employee) –  Edgewood, MDAugust 13, 2014
Smiths Detection has a lot of great employees and interesting products but unfortunately, I would not recommend it as a career choice. It could be a great place to work but the majority of the day is spent putting out fires set by upper management.
Pros
great people
Cons
long work days
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Quality Products with great people
Technician / Assembler (Current Employee) –  Danbury, CTAugust 5, 2014
My experience at Smiths Detection as a temp employee was very good. I have gained experience and became interested in the aspect of Raman Laser Spectrograph technology. Co workers were fantastic and I felt like part of a family there.
Pros
morale boosters such as picnics, horseshoes, football parties.
Cons
temp contract ending
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Danbury site was a family atmosphere
Manufacturing Engineer (Current Employee) –  Danbury, CT 06810August 5, 2014
The Danbury site of Smiths Detection was a family atmosphere. This site was purchased in 2004/2005 from SensIR technologies and the small business mentality. This was a great group of people to work with. Smiths is closing this site as of February 2015 for business reasons.
Pros
atmosphere was light and fun.
Cons
reported to corporation based out of uk.
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Productive workplace
Invoice/Master Data Administrator, OTI (Current Employee) –  Danbury, CTAugust 5, 2014
bulk of the day is spent invoicing and updating customer master. Management is extremely supportive. Best part of the job are my co-workers. Teamwork is a huge part of this position.
Pros
lenient with time off - drs. appointments, etc.
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Open & Welcoming
Project Finance Manager (Former Employee) –  NJ/MDJuly 12, 2014
I was employed as a consultant for a specific project. Although my time was to be short, the entire organization welcomed me with open arms. Wonderful Experience! Made connections for life!
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Overall rating

3.4
Based on 55 reviews
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