productive and fast paced retail job with a very family styled team
Store Manager (Former Employee) – Albany, NY 12202 – November 1, 2017
A typical day at Smokers Choice will typically consist of cashing out many customers, checking in/putting away an order, cleaning, and paperwork. This job taught me a lot about time management as there is a lot to accomplish in what is often not quite enough time. The workplace culture is relaxed but quickly changes to fast pace at a moments notice. The hardest part of this job can be making sure that customers are serviced extremely accurately as all sales are final with no returns or exchanges.
The team you work with can become like a second family.
Store Manager (Former Employee) – Mohawk, NY – September 23, 2017
Had everything not went south in the end I would consider this not only a job opportunity, but a career opportunity. Smokers Choice is not only a fun and fast-paced job to work, but the company itself is very homey, and personable. I did enjoy every aspect of this job, until upper management decided to act like children.
Excellent customers and interesting work environment
Sales Associate (Former Employee) – Auburn, NY – September 2, 2017
The owner and supervisor are very AWFUL people, they do not care about you, they do not like you, they talk about you horribly to your face and to others, they are money hungry greedy jerks. I have NEVER been treated so poorly at a job.
Vape Operations Manager (Current Employee) – Rock Hill, NY – August 31, 2017
Really great company to work for if you want a career that challenges you and gives you the necessary tools to succeed in your job role. The team is always read to help and get you where you need to be.
Easy to manage job however not organized and minimal communication with areal managers
Team Member (Current Employee) – Syracuse, NY – June 23, 2017
Coming into this company I was excited to learn retail. The manager that brought me onto the team shortly left the store before I was fully trained. He left the store in the hands of an individual who was under qualified and didn't have the characteristics of a strong leader. The store fell apart for a few months with me trying to help keep it together. Learning more and more how that specific "office" ran I've teamed up with another manager after the other one was let go to build a rejuvenated company with little to no help from the areal manager.
Set schedule, laid back environment, discounts (if approved).
Long shifts alone. Low pay. No validation, no career building.
Manager (Current Employee) – Multiple – June 9, 2017
If you want to live at smokers choice than apply. If you like no money and no raises than apply if you like being watched by 20 cameras and corporate calling you for dumb things they see you in the camera than apply if you like not being trusted or believed than apply. This company makes you work so many hours and days it doesn't give you chance for a life. They always say they want someone with experience for what they pay they should be lucky people even speak English. They treat employees like garbage, you even have to purchase your own uniform shirt. If your lanyard breaks because it gets caught on the cabinets your opening for customers you have to pay your self from your horrible paycheck. Please this company is a joke. I also work at another vape shop near by. So I'm comparing both places and by far the worst company to work for is smokers choice. I'll be leaving by next Friday. I start a new career in healthcare.
This is an ever-changing work environment with heavy customer interaction regardless of what your position in the store is.
District manager (Current Employee) – Mohawk, NY – May 29, 2017
My position is only offered to a hand full of employees. Of my weekly hours, 10-13 of them are attributed to drive time. I have 13 stores I over see on a weekly basis. This includes looking over schedules, making sure employees are meeting their required hours, maintaining open relations with other store managers and I also play a role in hiring and firing. My main task is inventory management, I count all inventory within the stores within a months time, I track order discrepancies and anomalies within each store and try to maintain order with the inventory. Time management is the hardest part of this job. There are so many things that need to be completed within the month and sometimes between the weather and the unpredictable factors of life this seems almost impossible
Rewards for perfect inventories, pretty laid back when it comes to breaks
Mandatory over time, in my position its hard to get a day off without have to do double work to make up what I missed
MANAGER/INVENTORY SPECIALIST (Former Employee) – Ithaca, NY – March 2, 2017
although I advanced to manager as well as inventory specialist the owners did not care if you or your child was sick they wanted you there even if it meant getting everyone else sick. often times I was left with no employees and worked open until close 7 days a week.
Cashier (Current Employee) – Cortland, NY – October 21, 2016
It does not matter how hard you work it constantly feels like it's impossible to please management,they always have a rude comment for you.the schedule changes at least once mid week so it's impossible to balance your personal life.the customers are the nicest part of the job.
Beware, this company does not value its employees.
Store Manager (Former Employee) – Delhi, NY – August 3, 2016
Store manager is the highest attainable position and the wage is terrible. Expectations of employees are unrealistic and company continually adds more bureaucratic mechanisms and policy changes every few weeks. Managers are expected to do all cashier functions, which would be okay if not for constant policy changes, and managerial functions; constant oversight from corporate and policy updates necessitate store managers only duties to be merchandising and administrative functions. Corporate has previously violated some, and currently other, labor laws such as: mandatory repayment of cash and lotto shortages, making employees pay for their work uniforms, not allowing employees to take breaks for 6 or more hour shifts, equal opportunity employment violations, and terminating employees for using the Family Medical Leave Act. Moreover, corporate has made employees conduct criminal behavior at least once this year; this was done by trying to hide a manufacturers documentation on a product that classifies it as drug paraphernalia and display it for sale rather than return it to the manufacturer. 'Comparable to Last Year' sales figures are hidden from employees which takes away motivation and leverage for requesting raises as well. Part time employees are purposely kept at 29 hours a week or less in order to avoid fines for not offering health insurance under the Affordable Care Act. Employees are disposable and their heads are used as stepping stones in order to increase profits and keep them in grinding poverty.
Work/life balance, compensation, hostile work environment.
Cashiered and Sales Associate (Former Employee) – Walton, NY – April 19, 2014
A typical day had to do with processing, unloading shipment, organizing etc. I learned how to process clothing and replenish sales floors. Management was good as well as the coworkers. Hardest part was the several overnights (i did enjoy them though). Most enjoyable part was the environment.
Cashier (Former Employee) – Mohawk, NY – January 30, 2013
This job sucks and the manager is stuck up and lazy. She has her employees do her job plus their own. She favored certain employees and set the employees she didn't like up for failure so the company would fire them.