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31 reviews

SMS Employer Reviews

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Good place to build a career
Business Coordinator (Current Employee), Buffalo Grove, Il. – April 30, 2013
Pros: unlike other telemarketing jobs that i’ve had that were part-time and pretty temporary, these are full-times jobs. employees stay 5, 10, or 15 years. company is very supportive with training, recognition and opportunities for advancement.
Cons: need a thick skin, no one likes talking to telemarketers.
I have been employed with the company over 15 years. Though there are ups and downs like any sales position, they have continuously grown and provided job security and opportunities to advance.
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An Exciting Career
Senior Area Manager (Current Employee), Minneapolis, Minnesota – April 30, 2013
Pros: be your own boss. a six-figure annual salary is actually possible, from the start, with payment on sales plus bonuses and residuals.
Cons: self-discipline is required.
High performers are well rewarded. The company is consistently upgrading the communication technology for its salesforce, providing marketing materials and other advanced tools for success.
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Clean the entire mall...then clean it again 20 minutes later.
Janitor (Former Employee), Tyler, TX – April 14, 2013
Pros: being told on occasion by random customers that they appreciated my work.
Cons: feeling unappreciated, high expectations that lacked understanding of circumstances, being taken for granted by careless mall patrons.
A TYPICAL WORK DAY
Making rounds up and down one of the three sections of the mall, checking for spills, dropped trash, or other sanitary or safety issues to be addressed.
Clean windows, floor, decor. Dust fixtures and store fronts.
Clean and sanitize bathrooms in regular intervals.
Vacuum carpets, clean dining area tables.

WHAT I LEARNED
That I absolutely – more... despite janitorial work. But it was still good, honest work to be done.

MANAGEMENT
My manager was not bad, but I never felt truly appreciated. He seemed to have a singular emotion or demeanor that always put me on edge, waiting to be told of something unsatisfactory.

CO-WORKERS
My co-workers were mostly very cool. A few of them could be difficult to talk with because they just kept talking and talking rather than taking turns in dialogue. But other than that, they were a good crew and I did not mind being around them at all.

HARDEST PART OF THE JOB
Having to cover my section of the mall in a timely fashion AND THEN also having to walk to the other end where the bathrooms were located and clean them EVERY 20 minutes...a task not so easily done when there are tons of interruptions and messes that make "timely" completely out of the question.
Even worse, customers who walk right THROUGH areas that are obviously marked off to be mopped and didn't care about the job that I was doing.

MOST ENJOYABLE PART OF THE JOB
When my shift was over. (I'm not pessimistic or a negative thinker, but that's honestly what I looked forward to the most.) – less
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Kebeon's greatest gift
Bc ( bussiness coordinator ) (Current Employee), Buffalo grove, il – April 10, 2013
Pros: family atmosphere, income unlimited, great people, caring atmosphere and a place where u can have fun and actually love what u do
Cons: making too much money, having too much fun, living a dream
I am currently an employee at SMS and have to admit I was bombarded with negativity about this company from past employees as well as from someone of the ones currently there!!! Unlike most people, I had to find out for myself what this place was about and I thank god everyday now that I didn't let haters keep me from getting the most fulfilling job – more... I ever had!!!! Not only do I make a 6 figure income but I enjoy and love what I do! I'm proud that I'm able to help people help themselves !! This company took a chance on me when no one else out there would give me a job!! In today's economy that is rare!!! They actually care about the development of their employees and have gone out of their way to make sure I receive the training that would allow me to make over a hundred thousand year without a graduate degree in bussiness !! This is a family not a job and I am grateful to be a part of it!!! And if you are fortunate to have an opportunity to come on aboard you would be too! Do not let others stop you from succeeding and achieving what you truly want out of life!!!!!!!!! – less
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16.50
Assembler (Former Employee), TX – April 10, 2013
Pros: any
Cons: any
I was experince for 7 years foor assemble, repair and dianostic problems foor electrtcs devises. im workin at ATC. MOTOROLA .foor noww am lead at SMS FOOR TECNICIEN REPair computer
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I was a customer service representative for a sales company
Customer Service/Telemarketing (Former Employee), Buffalo Grove, IL – March 21, 2013
I would call different businesses to try to get my representative to come to their office and sell them a survey. The most difficult part of the job was we would call the same people everyday and ask the same questions even if they told us "no" or not to call them anymore. It was really stressfull working there, because we would get paid off commission – more... so if the representative didn't sell the survey or the business owner didn't want our representative to visit them we wouldn't get paid. – less
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Great Work Environment
Assoc Editor (Current Employee), Buffalo Grove, IL – March 20, 2013
Pros: the quality of people you work with and the creative environment
Cons: bit of a commute if you live in the city
Recommend this company! Great people and opportunity for advancement.
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It's Challenging and Productive
Business Coordinator (Former Employee), Buffalo Grove, IL – February 4, 2013
Learned how to communicate with various styles of people.
The first appoinment I made gave me motivation to keep working hard. The best part of the job was when we had the meetings. In the meetings, different senior area managers gave us techniques on how to keep a long prroffesional conversations with the clients.
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Don't waste your time
Senoir Area Manager (Former Employee), Los Angeles,CA – November 18, 2012
Cons: had to pay for my flight to chicago for training.
Bad leads, bad management, joke services. Telemarketers who set leads are incompetent. Most leads I went on the people who were supposed to be expecting me said they told telemarketers they weren't interested, was sent anyways. Had some sales people tell me it rooks months to get paid. Waste of time.
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It wasn't what I had expected. It was a learning experience!
Kitchen Crew member (Former Employee), Las Vegas, NV – October 5, 2012
Pros: enjoyed working graveyard shift.
Cons: didn't like the way the management handled a situation!
I helped as a crew member for a buffet in the Cosmopolitan Hotel/Casino. It was fun working side by side with different kinds of people. Cubans, Puerto Ricans, etc. Learning various lifestyles was interesting. It was an experience that I will never forget!
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Fast-paced sales/client services environment
Director, Business Analytics/Client Services (Former Employee), New York, NY – September 30, 2012
Venio dba Keane began as a small company with great management team that worked together to increase business and meet information needs and data security requests of clients. I was part of this management team and took pride in my job -- days were long but there was great satisfaction in a job well done and gaining new clients while keeping initial – more... clients very happy. As a team, we worked to improve our data base system to solve data problems and create reports for clients. I learned to multi-task and to delegate work while training the designated workers. – less
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productive, but not fair
businesss coordinator (Former Employee), Buffalo Grove, IL – September 21, 2012
Pros: making sells
Cons: not getting paid for them
is starting to call co. and getting to talk to owners. learning about there business and how there business doing and r they looking to grow.
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productive
Assembly Worker (Current Employee), Detroit, MI – August 28, 2012
Employees friendly, like the fast pace working on the assembly line to get product out on time. I have learned to work at a fast pace. Management okay and friendly, helpful in explaining what need to be done on the job.
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Temporary work
Mail Sorter (Former Employee), Detroit, MI – July 18, 2012
Pros: was a job.
Cons: no benefits
Sorted envelops for advertising. Learned how to use walk behind hi-lo
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Fast paced, aggressive environment
Senior Area Manager (Current Employee), Pittsburgh, PA – June 6, 2012
Pros: bonuses
Cons: stress, commission pay
I work from home. I am required to call into the home office every morning and throughout the day. I am given 2-5 leads per day to visit business owners and explain our company. I learned a lot about people skills from this company. I learned that I am sharing a great service opportunity with a potential client and that if he or she sees it as beneficial, – more... I can provide them a great service. I enjoyed meeting co-workers from all over the country. They provided advice, tips, and knowledge for me to apply to my position for optimal success. The hardest part of the job was the stress and lack of communication between people in the home office. That frustrated me because I am a big believer in excellent communication. I enjoyed meeting so many different people both internally within the company as well as the prospective clients I had the opportunity to meet. – less
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Productive, good door opener for becoming a manager
Assistant Facility Manager-Housekeeping Dept. (Former Employee), Memphis, TN – May 11, 2012
Pros: great pay
Cons: health benefits too high
When I started with SMS I came in as a housekeeper and within 2 weeks they made me a head manager. They look deep within to bring out your true skills. This is a company that will allow you to grow.
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they don't pay employees
Senior Area Manager (Former Employee), Buffalo Grove, IL – March 21, 2012
Everything you read online about disgruntal employees is true.

It was truly a learning experience as far as getting up everyday and turning a negative situation into a positive.
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Not what I was looking for
senior area manager (Former Employee), miami fl – March 9, 2012
Cons: long days, spend about $30 a day in expenses, comissions pay slow and not big enough
The job sounded ok...Leeds would be provided meet with prospects, discuss busines and areas of concern, offer profesional analysis and consulting services. What I got was horrable leeds, that forced me to be a door to door sales man.
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LEARNING & INFORMATIVE WORK PLACE
ASSISTANT (Current Employee), MUMBAI – December 21, 2012
I HAVE LEARNING ALL ACCOUNT RELATED WORK AND FINALISATION OF BOOKS OF ACCOUNT.
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Nice clean shop
Welder (Former Employee), Fort McMurray, AB – November 10, 2012
Pros: good pay
Cons: long hours
This a great place to get to work if you can. Safety is very important, then treat you well, and pay is good.
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About SMS

SMS Management & Technology Limited (SMS) is an Australia-based company. The Company provides professional services in the – Read more