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41 reviews

Snap-on Employer Reviews

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Compensation/Benefits
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Company Deserves No Stars
CNC Machinist (Former Employee), City of Industry, CA – May 8, 2013
Pros: nothing...horrible place to work
Cons: everything
I was hired as a CNC Machinist. They pay very little and expect you to run 3 machines all at the same time. One of my machines was down for about 2 minutes and a supervisor came and yelled at me. Management continously belittles you as an employee and puts you down. Do not think HR is aware of Management's actions and if they are then this company is – more... truly ran like a sweat shop. They also expect you to work 4AM-330PM every day including Saturdays. When you do not due to other obligations like family, they get upset. Was even told on a day that I had to leave early due to illness that being sick is not an excuse and even if I am sick I should be at work. Such an unethical company and do not recommend it to ANYONE looking to be a CNC Machinist. There are way better companies out there. HORRIBLE COMPANY!!!!! – less
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Great People to work with
Accounting Clerk (Former Employee), Pasadena, MD – May 5, 2013
Got to meet different people daily, and the work was fun never the same thing everyday.
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good self operated franchise
Transaction coordinator (Former Employee), Danville, VA – April 27, 2013
Pros: self operated business
Cons: required a lot of hours during and after normal business hours
Snap-on is a good franchise to buy into if you like working closing with customers and managing your own business. I unfortunately developed blood clots driving the mobile sales unit and had to resign from the position
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Overall satisfying
Diagnostics Sales Developer (Current Employee), Rapid City – April 1, 2013
Pros: financial compensation, work/home balance
Cons: travel and scheduling
Good overall place to work. Travel is getting to be to much for my personal life. Solid pay and benefits but job does cost too much out of pocket. This does offset the pay some. I work with franchisees that I do consider my friend and have developed relationships with end users who call me daily.
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hard to get paid
JANITOR (Former Employee), East Troy, WI – March 25, 2013
Pros: work evenings
Cons: hard to collect pay
I worked for a private party who often didn't pay me on time. I was in college during the day, had a family and a mother with failing health. Having to call two or three times to beg for my paycheck was a real problem. I finally quit with the gentleman still owing me one week's back pay.
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Great Place to work
Receiving Auditor (Former Employee), Carson City – March 20, 2013
Liked the people and the atmosphere. I enjoyed working for them. I learned a lot about warehouse work
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Enjoyed doing customer service
Authorized Tool Dealer (Former Employee), Pinetops, NC – February 22, 2013
I answered phones all day and help out my customers in finding parts and products that they were in need of. In the many years that I worked with the comapny I learned a lot about dealing with people. It was a very close enviroment, everyone got along and we all worked hard to make sure that the customer was taken care of. I can not really say that – more... there was a hardest part about my job, there were challenges but that is what made my day. I really must say that I enjoyed pretty much everything about my job. – less
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Large Company
Mobile Company Store Mgr (Former Employee), illinois – February 18, 2013
Pros: benefits
Cons: poor management
Very demanding job that requires a minimum 12 hrs per day. Management was poor and always looking out for themselves and put blame on others before accepting blame themselves. Snap-On is a company is all about numbers and everyone has one. The company employees had high demands put upon them that really stretched you very thin. Most everyone was good – more... to work with. I enjoyed the freedom and the good benefits offered. – less
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One of the best experiences in my adult life.
Business Owner (Former Employee), West Point, MS – February 4, 2013
Pros: owned my on business
Cons: long hours
Would go from shop to shop to sell tools and equipment
learned more about sales how to trade and be fair.
Management was okay on a scale from 1-10 they're an 8 in my book.
Hardest was staying positive when things got tough economically.
I enjoyed the customer relationships that I developed and friendships with other dealers
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How do I give this company no stars?
Enduring immoral and arrogant staff (Former Employee), Kenosha – January 25, 2013
The most immoral and arrogant staff I have worked with in 30+ years. Incompetence is plentiful and the only way this company does so well is that it makes quality tools that sell themselves. If you like grief, arrogant and immoral people you will enjoy working at Snap-on.
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Fun job with little responsibility or knowledge needed
Welder/Assembly (Former Employee), Algona, IA – January 24, 2013
Factory work. Long shifts, zombie like atomosphere. Best part of the job was finding a way to stay entertained. Met some good people and some not so good. Was good pay and another way to work through college.
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great up and coming company
Order Puller/Packer (Former Employee), Crystal Lake, IL – January 5, 2013
owc was a very smooth operation. its a company that deals alot with computer components. primarily apple, and ipod.
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Your life is no longer your own
Mobile Store Manager (Former Employee), Northwest US. – January 1, 2013
Pros: the best products, customer base mostly great people.
Cons: 60+ hours weekly, pestering bosses, low pay, bad route.
I was a Mobile Store Manager in the Northwest. The training, equipment, and product were top notch and I looked forward to getting into the field. The vast majority of customers are good, honest folks who pay their bills on time.

Now for the bad, and there is a lot. Snap On works half days; that means 12 hour days. I have always worked more than 10 – more... hours a day when I had to, but a mandatory 12 hour day is tough and woe to you if you want to get home early for your kids birthday.

When a manager rides with you, it is more about you being scrutinized for everything you say and do. I was so happy when many of my customers stepped up and said to my manager, "Why don't you go away and leave him alone? We finally got a rep we like."

So, as a mobile store manager, I am spared a lot on anguish a franchisee goes through. Yet, another manager insisted I join a weekly 90 minute phone meeting on buying and promotions. This was such a waste of time for me as being a Snap On employee, I was thankfully limited as to how much I could stock.

Twice a month, the Diagnostic Sales Rep would invite himself to promote the highly expensive diagnostic equipment. He relentlessly pestered me to hold an after hours seminar on the products to invited prospects, after my normal 12 hour day naturally. I always said no.

This same little man pestered me to buy the route, which I found out had a number of reps who bought it and went broke. There was just not enough business to support it. And that is my final beef. Had it not been for maybe 18 mechanics who bought weekly, I wouldn't have done much business at all. Almost half of the prospects on my route never bought anything, but I did service their life time warranty tools faithfully.

In 8 months, I made commission only once for 172.00. The salary was just enough to survive. I miss the great products and customers, not much else.

One last thing to consider, and I do not mind hard work, but picture yourself after a 12 hour day. Waiting for you is your inventory delivery and you have to stock it that night. 3 hours easy.
A manager had said the remedy is to employ my wife and son, both loudly said, "We have our own lives thank you." – less
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I enjoy working in a fun and productive work place
Purchasing Clerk (Current Employee), Kenosha, WI – December 21, 2012
Pros: close to home
Cons: no benifits, no vactiondays and the pay never goes up
I am a very easying going person as long as the job is getting done correctly. I am very dependable and always show up to work.
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Very demanding and rewarding company
Diagnostics Sales Developer (Former Employee), Kenosha, WI – December 9, 2012
Pros: the saticfaction of success
Cons: not much time for family
Drive to specific locations schedualed in advance
I've learned how to manage time, consult with costomers, address problems and provide solutions and most of all sell and build the companies position as the industries leading diagnostic equipment
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Fun place to work
Assembly and machine operator (Former Employee), Brookfield Wisconsin – November 21, 2012
Assembled tools on a line. I was also able to do some light machine operating.
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Working from home, I enter data into a web based accounting program.
Part-time Web Based Accounting (Current Employee), Anchorage, Alaska – November 1, 2012
Pros: having responsibility
Cons: obtaining the information from the owner of the company.
Working from home, using the internet, I enter data into a web based accounting program the daily sales, all banking (checking, savings and credit card) data and journal entries. Reconcile and balance accounts. Communicate with the CPA and technical support.
There is always something to learn, i.e. new information on input to the program. Working by – more... myself has forced me to be more self-motivated.
The hardest part of my job is obtaining the information from the owner of the company. The best part of the job is the satisfaction of completing the months entries correctly and having everything balance. – less
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Fast Paced independent work environment
Customer Service Professional/Inside Sales (Former Employee), Crystal Lake, IL – October 23, 2012
Pros: nice customers, very nice incentives for upsell quotas met
Cons: managers not on the same page with each other, not flexible for family situations that sometimes occur.
A typical day consisted of taking phone calls, taking orders, tracking and expediting product. Also included up selling assigned products of the day/week. Certain quotas were required. The management staff was helpful but mostly unavailable, way too may many meetings. The hardest part was the turnover and trying to work in an atmosphere where politics – more... ruled. The best part of the the job was the customers (dealers). They were pleasant to speak with and very patient when upsells would occur. – less
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great environment to work in
wharehouse (Former Employee), Crystal Lake, IL – October 13, 2012
Pros: a lot of over time at times
Cons: good health care benifits
management is there when you needed them. i enjoyed the part that i looked at it as exercise because i did a lot of walking and lifting and keept busy.
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Very fast paced and fun place to work
Franchise Dealer/Business Development (Former Employee), Corona, CA – September 24, 2012
Pros: enabled me to grow beyond my expectations
Cons: downsizing
Working here has been memorable. I literally climbed to what I felt was the top. Starting off sweeping the floors in the warehouse to designing the first Snap-on Retail Store was truly unbelievable. My years with Snap-on will never be forgotten.
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About Snap-on

Snap-on Incorporated (Snap-on) is a manufacturer and marketer of tools, diagnostics, equipment, software and service solutions – Read more