Social Media Link has consumer engagement, reviews and brand experiences in its DNA. For more than 30 years, our two partners, ICC/Decision Services and Brand Connections, have managed the intersection of brands and consumers. Brand Connections is an expert at creating integrated media, product sampling, and event marketing campaigns reaching targeted consumer groups. ICC/Decision Services is the leader in Customer Experience Management programs including Mystery Shopping, Customer Satisfaction Surveys, and Shopper Intercepts. Their extensive and prestigious lists of blue chip clients include Coca-Cola, FedEx, Chase, General Motors, Disney, United Airlines, Volkswagen, Hilton, Kraft, and Ford.
In early 2009, with a landscape ripe for social media and growing demand from clients like P&G, WalMart, CVS, L.L. Bean, Coach, Foot Locker, CBS, Barnes & Noble, both forward-thinking companies lent their expertise and experience to support the launch of sml to help clients navigate social media and realize the potential of the marketplace. Both remain valuable and active business partners today.
In October of 2009, Social Media Link opened its doors and the Smiley360 platform was born. Our community was cultivated from a pool of more than 300,000 consumers accustomed to trying product samples, going to retail locations, providing feedback, and engaging with brands. We invited the most influential consumers to join sml for the opportunity to participate in exclusive Smiley360 programs. Our community of highly engaged and influential consumers continues to grow each and every day.
What makes the Smiley360 community so special? Our members are thought-leaders within their networks; they are passionate and vocal in sharing their opinions about brands - both online and offline.
Now, over two years later, with support from MK Venture Partners, Social Media Link has the experience, knowledge and resources to constantly innovate and remain a leading, cutting-edge solution for today's discerning marketers. We remain laser focused on our customers' goals, making each and every program and each and every client engagement a complete success. – less – More from ZoomInfo »