Social Security Administration Employer Reviews

I spent about two year at SSA. I go to work around 9 am and do 8 hours everyday. I had fun and left the work because of the better opporutunity.

Atypical day at work is fast paced, customer services is a MUST. Deadlines are met, very busy case loads

Great atmosphere to work in, but high volume of clients/customers. Team involvement and ability to work well with others is essential to having a productive and enjoyable work life.

I am a claims rep
I take disability claims daily
I update Supplemental Security Income records to include, pay changes, living arrangement changes, bank account changes, jobs/income changes, child support changes, resources updates
I have contact with the public either in person or over the phone daily
I answer phones, take walk-ins, handle computer – more... problems, submit appeals, medical redeterminations, administrative reconsiderations – less

daily respond to issues concerning public about benefits or entitlements. processing request for cards or pending appointments. research system daily for policy changes and request from other agencies as well as customers.

While working for the Social Security Administration it helped you to understand why you should try to set aside a retirement fund. The most enjoyable part of the job was helping people to get there problems settled and have the leaving with a smile.

On a daily basis answer the public line and assist clients with status of pending Retirement, Disability, Survivors and Supplemental Security benefits. On a daily basis assist the clients on face to face interviews pertaining to inquiries on their Social Security or Supplemental Security benefits as well as overpayments, underpayments, offsets, and – more... appeals status. – less

Support a 62,500 square ft Data Center at Social Security Administration
Open System Hardware Installation (Servers, Blade Servers, Firewalls, Switches, Routers, Patch Panels, Direct Access Storage Devices (DASD), Copper and Fiber connections, KVM, Power Distribution Units)

As a government agency there should be more reliable employees. The tasks presented challenges but should be handles better.
The day starts well but customers are usually dissatisfied with long wait and lack of help.
I enjoyed interacting and helping the people who attended for service. Assistance takes long to be forthcoming.

Intake of mail,mail going out postage applied,typing, filing,phones,faxing,zeroxing,proofreading,various clerical duties.

I was a student intern while still in college for the Social Security Administration. As a college student this job was very flexible to fit workdays around my schedule as well as offering paid time off before finals time. The pay was very high when compared to most standard student jobs. On a typical day I would do any data entry that needed to be – more... done from the medicare, medicaid and SSI files. I also was expected to cut sort and stamp all incoming and outgoing mail. – less

Typical workday includes taking claims from members of the public to process if they are eligible for SSI benefits. I have learned some management aspects on this job. I truly learned how to be a leader in the workplace. I have great coworkers with a terrific environment. The hardest part of the day leaving for home. The workday is so enjoyable.

my office was like a family. very rewarding work. Also certified payment for all benefits. Enjoyed helping all customers according to their needs, I thrived on responsibility and challenge.

I loved my employment with the Social Security Administration. It provided job stability as well as great people to work with. On a daily basis, you come in contact with people from different backgrounds to help them attain their benefits.

Conduct daily interviews to determine the nature of their problem and direct them to the representative to resolve their issue, filed close files, distributed incoming and outgoing mail, answered phones, typed and sent out payee accounting letters, processed benefit verification and sent out subpoenas.

they are very kind and frendly. had no coworker. travelled all over US

meeting either in person or on telephone duty, providing courteous, prompt attention to verification of identity, assisted consumers with issues from social security cards to overpayments, applications for benefits and providing the consumer with knowledgeable information, assisted in all areas asked by supervisor or required by job requirements; i – more... learned to mind my own business, attend to my job and keep my mouth shut, hardest part of job was not being able to help someone because of issues either with proper identification or not within scope of social security administration guidelines; the most enjoyable part of job was either hearing or seeing the relief on faces or hearing in voices if i was able to help them most most gratifying made it all worth while – less

Fun and positive work environment. Lots of training and support available. Didn't like working shifts and weekends. Lots of monetary rewards and bonuses for doing your job well.

The federal government is cutting back extensively, and because of this employee are overworked and the advancement opportunities are not as prevalent. Many people have expressed their concern for the future of their jobs and the agency. Every single week there is another change that adds to our workload with no overtime allowed.
The people are amazing – more... and like family, and the benefits are great. I love helping people everyday although it's stressful. Would be my dream job if it weren't for the major cut backs and unrealistic budget restraints. – less

It is a federal position and requires extensive training and dedication. Each person will have thier own opinion about these positions.