Social Security Administration
Compensation/Benefits
Management
Job Security/Advancement
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Job Work/Life Balance
22 reviews

Social Security Administration Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
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Love the people
Legal Assistant (Former Employee), Falls Church, VA –
Pros: the people
Cons: needed to be in my field in business
lots of works working for social security administration that works with disability that needs to be able to be paid
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Example: Productive and fun workplace with ping pong table
Service Representative (Current Employee), Baltimore, MD –
Pros: example: free lunches, etc.
Cons: example: short breaks, healthcare, etc.
Assist individuals in need of services provided by the agency.
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Decent place to work.
Student Summer Worker (Former Employee), Scranton, PA –
I enjoyed working here. Some of the staff was very nice and welcoming and the resident's were amazing. I would bring the resident's their food and beverage. I also worked as the concierge answering phone calls and greeting visitor's as they arrived. Hardest thing about the job was that the management was not very good, but the most enjoyable thing was – more...  getting to know the residents. – less
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Productive environment with flexible work hours.
S.T.E.P Program Summer Intern (Former Employee), Orlando, FL –
Pros: meeting new people, diversity and reliable co-workers.
Cons: paper cuts, heavy packages, files out of place.
I learned the importance of confidentiality, team work and having patience with people.
Management was very helpful to me, they gave me numerous opportunities to assist them with company projects.
My co-workers were extremely helpful and professional.
The hardest part of the job was having limited access to computer files to complete assignments.
The – more...  most enjoyable part of the job was data entry, sending faxes and talent shows. – less
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Very productive and challenging position
Social Insurance Benefits Specialist (Former Employee), Goldsboro, NC –
This was a very rewarding position and I learned a lot. What I enjoyed most was being an instructor, which meant that I had to learn more about the program than I would have normally, in order to be able to answer student's.questions. The hardest part of the job was when applicants would get very emotional during an interview from the loss of a loved – more...  one (when filing for survivor benefits), or having been denied for disability benefits. I felt this was the perfect job for me except I always wanted to enter the real estate career field, which I did immediately after resigning form Social Security Administration. – less
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A Minority in a workforce rules by women
Telephone Service Rep. (Former Employee), San Diego, CA –
Pros: a good part time job
Cons: early or late week
This place was ok, yet I had trouble learning to deal with the mundane routine of doing the same thing every day of the work day, I was always looking out the window wondering when would this day end.
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typical day
Mang. Asst (Current Employee), Dallas, TX –
a typical day most day i enjofy unless i am workin onsome that dosent intrest me.
what you learned - N/A
management - is the best ive had
your co-workers - i have non that are my peers, work wit alot of "wisdom"
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Needs to get up to date
Benefits Earnings Technician (Current Employee), Baltimore, MD –
Social Security Administration is a company that is behind in technology. Policies are dated back to the 70s and have not been updated with the change in time.
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Rewarding and Difficult
Claims Representative (Former Employee), San Francisco, CA –
COMING FROM THE MILITARY, I WAS USED TO TEAM WORK TO GET WHATEVER MISSION ACCOMPLISHED. AT THE SSA, MY MENTOR WOULD YELL AT ME. WHAT KIND OF MENTOR WAS THAT? THERE WERE COOL PEOPLE WORKING THERE OF COURSE, AND I MADE FRIENDS THAT I STILL TALK TO, BUT FOR THE MOST PART, IT IS BUREAUCRATIC TO THE POINT OF BEING UNBEARABLE. LOTS AND LOTS OF PAPERWORK TOO. – more...  YOU HAVE TO BE EXTREMELY ORGANIZED. – less
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Very Busy ,Challenging,and Fun
Accountant Technician (Former Employee), Philadelphia, PA –
Pros: rotating task schedules, always work to be done, never bored without work to do
Cons: if a team member did not work quickly, or at their fullest potential, at times it slowed down production.
I enjoyed working for the Social Security Administration, Debt Management Department, because the department I worked in kept you very busy and productive all day and awarded you for your performance, quality and quantity of work contributed,

I made many friends, opportunities for promotions, the position was stable, the pay was good.

A typical day – more...  for me would start with opening tons of mail with a mail machine sorting the correspondence and batching the checks to later be examined, coded, input and verified,

Often youwould have to research information missing on checks to ensure proper endorsement of payments or send out letter informing customers that information was missing which was necessary for proper endorsement and credit to their accounts. ,

Answer a high volume of calls called alerts from field offices for information related to overpayments,

High speed key the checks and data into a machine called V-soft which captured the checks and billing stubs for repairs or corrections before running them through a check imaging device that recorded the billing stub and checks for records or references in problemsolving, batch and sort these items to be prepared for the daily deposit sent out daily. . – less
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A big company with friendly faces
Mail Clerk (Former Employee), Baltimore, MD –
Pros: family involvement
Cons: big company
An organize thoughtful work involvement with family values and support teams in place to help you with your daily task . Ive learned how its important great everyone with a smile and give treat them as family its goes along way to build relationships .hardest part of the job was leaving the great place . the enjoyable part was the people and the upper – more...  management . – less
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Great Government Job
Automations Clerk (Former Employee), Atlanta, GA –
Pros: great experience
Cons: not much training
College internship job, enjoyed working in different areas of the company.
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Good entry level position
STEP Clerk (Former Employee), greenville sc –
A typical day as a clerk consisted of pulling files, making copies, calling clients, and maintaining the integrity of the clients’ information. My co workers were mostly nice and some were even helpful. At this job, I learned that the key to success is not what you know, but who you know.
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long hours of work, no oppty for advancement
CLaims-Service Rep (Former Employee), New York –
Although you get flex time and benefits, you will be stuck for years in the same position. VERY political and you must have strings to get in and move. UNqualified people with only High School get promoted to Legal positions or Management as long as you "know" some people.
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Great company to work for.
Student Intern (Former Employee), Johnson City, TN –
Great environment to build relationships with coworkers and clients. Many opportunities for advancement.
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Able to help many people to receive deserving benefits that are due to them.
Social Security Administration (Former Employee), Valparaiso, IN –
Pros: you obtain valuable information
Cons: there is a great deal of information to retain.
Everyday there is something different to do. Never the same.
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best place to work ever
Administrative Assistant (Former Employee), Woodlawn, MD –
a very well based government agency with many opportunities to grow, if the program wouldn't have ended i would have stayed forever.
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Intense work environment and great opportunity to work for this organization.
Clerk (Former Employee), Woodlawn, Maryland –
This was a government agency who takes pride in serving the people of our country and emerges new technologies on a day to day basis.
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Productive and challenging work environment.
Secretary-Typist (Former Employee), New York, NY –
Pros: benefits and career advancement
Cons: location and travel
This organization was a fast paced environment. I gained a great deal of experience and training to advance me in upward mobility. My area supervisor encouraged me to conduct a training class for the area secretaries of the region under his authority. This company focused on the productivity, quality and recognition of the employee.
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Patricia – March 2, 2012

Ditto above

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Productive and enjoyable work place
STEP (Former Employee), Chicago Il –
Pros: free lunch
This company is a great company to work for they have many benefits and they work around your life and it is a 9to5 job so your able to live your life too they give you a chance to make more money in many ways doing overtime as well has credit
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Mayra – April 25, 2012

Is it hard to get into the SSA dep. I have been trying for many years and never had an opportunity? Any tips? ideas?

About Social Security Administration

The Social Security Administration promotes the Nation's economic security by administering America's major income support programs – Read more