Pros: Great Benefits, vacation, overtime options.
Working as a Customer Service Assistant, I was exposed to the daily operations of public service. Although my tenure was brief, I took full advantage of the opportunity to learn all I could from fellow employees and management. Social Security is a complex and pertinent administration in todays society. I now have a better understanding of how the programs are organized, what criteria must be met and who qualifies and when.
Daily face to face interaction with the public was my favorite part of the job. Every day brought many new faces and challenges, as well as opportunities to help people. I appreciated the diversity and disparateness of those that visited or called the office.