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Social Security Administration
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281 reviews

Social Security Administration Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
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Productive and team work place
Benefit Authorizer (Current Employee), Chicago, ILJuly 14, 2014
Pay is competitive. Co-workers were very friendly and helpful. Good work ethics. Good training programs.
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collecting disability
collecting disability (Former Employee), collecting disabilityJuly 6, 2014
everything is going OK, collecting disability. Receive monthly checks through direct deposit.
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Stressful but yet rewarding place to work for
Claims Representative (Current Employee), IndianaJune 29, 2014
Pros: great benefits
Cons: hostile customers and large workloads
You have large work loads and limited time to complete the work. However you are offered overtime and credit hours to complete what they call priority work.

Pro's for security not a lot of firing at this agency. High rate of retirement these days which is why our caseloads are so large.

You normally work under three supervisors’ and a technical expert. – more... However, you only have one direct supervisor you report to. Your technical expert is the go to person when you have complex situations occur.

Con's would be working with hostile individuals. You can get cursed out any given day by and individual. – less
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great place to work
Service Representative (Former Employee), Lakewood, CAJune 29, 2014
great place to work just not enough pay. Chance for advancement but no increase.
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A typical day at work.
Benefit Authorizer (Former Employee), Richmond, CAJune 27, 2014
Pros: great training, great pay, cafeteria on the premises, met nib\ce people
Cons: limited term posisiton not to exceed 36 months.
Resolve all benefit related queries from beneficiaries from employees, and other human resources contacts. Assist the human resources department to educate the employees on the various benefit programs. Prepared weekly reports and audit it regularly to streamline the benefit data in order to remove any error.
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Amazing experience
Service Representative (Former Employee), Brooklyn, New YorkJune 13, 2014
Pros: credit hours
Cons: short lunch
Very busy place, especially being located in Downtown Brooklyn but the experience gained was priceless.
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Typical Government Job
Claims Representative (Former Employee), San Francisco, CAJune 11, 2014
Pros: pay and benefits
Cons: incompetent management.
The important thing to realize is that the Government is not a performance-based culture. I was counseled for doing too much work because it made it difficult to justify a bigger budget for the next fiscal quarter. I wish I knew at the time how biased and heartless the management was about cutting down good workers because they were working too hard. – more... It's a great job that was very rewarding, but management spent more time conjuring up drama than focusing on the mission. – less
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intern
Intern (Former Employee), Queens, NYJune 10, 2014
They first gave us a time schedule, saying that we can get them from 6- 8am. The benefits where that we were able to leave early if we come early. I would always try my best to get there between 6-630 am to start my day. Even if I come on time and theirs still work to be done I would stay and finish it. Around this time i was in summer school to complete – more... a chemistry class which started at 5pm to 10pm. Going to work and school was the only hardest thing for me to do, but again I didn't mind. I remember their was a day the employees threw us a goodbye party for all the hard work we had did. I was able to network and also gain long term friendships. – less
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pretty good company and work ethic
Administrative Assistant (Former Employee), Queens, NYJune 9, 2014
i learned a lot and developed great communication skills in which i apply to this day.
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Productive
Reader (Current Employee), Falls Church, VAJune 9, 2014
Each worker is assigned a certain amount of work to do. With the help of each other (at times) the work gets done very timely.
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job security but poorly manageed
Attorney Advisor (Senior) (Current Employee), Arlington, VAJune 1, 2014
SSA provides excellent job security but little opportunity for advancement. If you are a high-performing employee, look elsewhere for career development and advancement.
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Great job
Claims Representative-Social Insurance Specialist (Current Employee), Houston, TXMay 26, 2014
Great job and great benefits. Long hours but worth it when your helping individuals.
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It was a solid job where I felt useful; I left to go back to school.
Bilingual Customer Service Representative (Former Employee), Boston, MAMay 22, 2014
I really took pride in trying to help every client who contacted our busy call centre. Some callers were very distressed, and I hope I gave them good advice, answered their questions and brought them relief as soon as possible. Occasionally callers were abusive, but I found that in a few minutes, they would calm down, and sometimes even apologized for – more... being rude to me, as I had not caused their problems. The hardest part of the job was probably not reflecting the clients' stress and anxiety back to them, as many of the callers were on the phone because they had experienced a serious problem (e.g., Social Security cheque had not arrived). The best part was feeling that I was helping people access services that were vital to their support and quality of life.

Socially, it was a tricky place to work, as I found there were little knots of people, some of whom did not get on well with others. I managed not to take sides or belong exclusively to one group, and am pleased to say I made no enemies, and quite a few friends; mainly my technique was to keep my ears open and my mouth closed. I also felt I got on well with the management. – less
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Diverse and interesting place to work at
Reader Assistant (Former Employee), Chicago, ILMay 21, 2014
I assisted a visually impaired claims representative by doing clerical duties. Later on I was granted access to the SSA system so I can do more work and meet deadlines faster. I sent out notices for the person I helped and also for my co-workers whenever I was not assisting the claims representative. I learned the SSA terminology and the programs that – more... are used to look up clients information. There were other programs I learned to use in order to help speed up other work in the office.
Although my day was filled with work, I also met new people who helped me along the way. The office is diverse with many different backgrounds and very nice people. From the employees to management. – less
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Love my job
Auditor (Current Employee), Philadelphia, PAMay 5, 2014
As an auditor, no two days are the same. With flexible schedule, you are able to accomplish many things.
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Fast-paced environment
SERVICE REPRESENTATIVE (Former Employee), Brooklyn, New YorkApril 30, 2014
I worked in one of the busiest offices in the nation. Every day was different but you always felt like you were contributing and helping the public.
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Rewarding job
Claims Representative (Former Employee), Owensboro, KYApril 28, 2014
I enjoyed working with the public. Being able to help others at an important time in their lives gave me great pride. The hardest part of my job was keeping up with the large workload, along with quality work, and meeting processing times of claims. My co-workers were nice to work with, along with management. The job was extremely fast paced so there – more... was not a lot of time for socializing. – less
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Productive place to work and a friendly family atmosphere.
Sr. Network Engineer (Current Employee), Baltimore, MDApril 24, 2014
A typical 8 hour shift, which work on a 4 hour flex shift give you a 12 hour window to work 8 hours.
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Good and very complex and challenging work environment
Sr Performance / Integration Test Engineer (Current Employee), Woodlawn, MDApril 23, 2014
it is very good experiance abd challenging work environment
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Very productive
Student Summer Aid/Administrative Assistant (Former Employee), Woodlawn, MDApril 21, 2014
I did a lot of computer work and organizing folders and many other things, I also did some faxing and copying

About Social Security Administration

These guys have your number. Or at least you better hope they do. The Social Security Administration (SSA) pays retirement, disability, – Read more