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146 reviews

Social Security Administration Employer Reviews

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  • Compensation/Benefits
  • Management
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Compensation/Benefits
Management
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Productive
Summer Intern (Former Employee), New York, NY – March 22, 2013
Maintained Social Security database through Program Operations Manual System software; (POMS is a primary source of information used by Social Security employees to process claims for Social Security benefits)

Preparation and processing of daily administrative filings, letters administration messages.
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interacting with other employees
Claims Representative (Former Employee), Brooklyn, NY – March 18, 2013
Pros: assisting others when called upon
Cons: returned back from break on time
A typical day at worked was interviewing clients,answering the telephone,and working on desk worked on a daily basis
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Good job for security.
Social Insurance Specialist/GS-11 (Current Employee), Memphis, TN – March 14, 2013
Pros: job security
Cons: structure
good job to have in the current economy in which we live. a typical day is filled with people. the hardest part of the job is the job. Management in the Tn area is antiquated. coworkers are overworked. the most enjoyable part is helping the public.
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productive and fun work place with alot of entertaiments...
Contact representative (Former Employee), Fort Lauderdale, FL – March 7, 2013
Pros: free lunches
Cons: tired talking...
Communicated with customers about their social security benefits and disability....
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File Away!
Office Clerk (Former Employee), Highland Park, MI – February 22, 2013
Hmm, Where to start? I loved working here. It kept me busy and productive and focused. I got to meet wobnderful people and, pursue my dreams of going into jobs were the focus was on customers. I truly gained alot of knowledge Just being here!
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Professional cutomer orientated enviormant
Social Security Insurance Specialist (Current Employee), Conroe, TX – February 18, 2013
On a typical work day I will interview and process anywhere from 5-10 claims in person, on the phone or via internet. Along with that I am required to assist the general public via phone or in person as they come into the office for assistance. I must process difficult claims that do no process through the system. I assist management and co workers – more... with individual claims. It is a very fast paced and busy environment. – less
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nice place to work
Attorney Advisor (Current Employee), Livonia, MI – February 8, 2013
I enjoy my job and the work-life balance that it offers. The work is largely stress free.
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Good place to work
Social Insurance Specialist (Former Employee), Woodlawn, MD – February 6, 2013
Good place to work and I wouldsay check them out for emplyment.
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Great place to work
Legal Assistant (Current Employee), Fairfax, VA – February 5, 2013
Provide legal and technical support to Administrative Law Judges and other professional positions in the processing of claim filed under the provisions of the Social Security Act.

Responsible for developing and processing a request for hearing case from its receipt in the office of its completion, independently performing a wide range of case development – more... actions – less
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Challenging on a daily basis
Supervisor (Former Employee), Atlanta, GA – February 2, 2013
Pros: excellent benefits
Never a same day; excellent customer service a must. Started working at the windows anwsering all types of questions the public may have regarding the programs SSA administer, for my good job performance I advanced to be promoted to take claims, technical expert trainning new employees and later a supervisor. Multi task and handle all types of problems, – more... public and personnel where the most challenging duties, paying the right amount to the correct person and no mistakes were the most enjoyable feeling in any of my job performance. – less
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Government Agency
Social Insurance Specialist (Former Employee), Massachusetts – February 1, 2013
Social Security is an important part of our daily life as the benefits paid cover families and individuals from all walks of life. Since it's inception in 1935 it has never missed a "payroll" to the beneficiiaries it pays monthly who are in need of its' protection due to disability,retirement or survivor entitlement. Working for this agency was rewarding – more... and even on a tough day when exceptionally busy or dealing with a difficult beneficiary always felt the satisfaction of helping someone – less
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Good advancement
Congressional Liaison Specialist (Former Employee), Baltimore, Maryland – January 24, 2013
Pros: good management
Cons: parking
Good work environment /cares employees. There is room to grow and be successful.
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Something new to learn everyday!
Service Representative (Former Employee), Port Saint Lucie, FL – January 22, 2013
Working for the government, you come to expect new challenges every day! Whether it was changes to Social Security rules and regulations, to changes regarding IRS laws to Homeland Security requirements for applications regarding Social Security cards.
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great place to work
Reader Assistant (Current Employee), Charlotte, NC – January 16, 2013
Pros: flexible schedules
Cons: short breaks
great career opportunities.enjoy setting and people.great supervisors all are willing to help going above and beyond the callof duty
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Social Security Disability
Master Docket Clerk, Hearing Office Clerk (Former Employee), Birmingham, Alabama – January 15, 2013
Various duties from typist to master docket to hearing assistant. Great benefits and flexibility.
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unique place to work
Service Representative (Current Employee), Carrollton, GA – January 11, 2013
I love the different daily challenges! It is a fun place to work.
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Employee friendly environment
Service Representative (Current Employee), Lafayette, IN – January 7, 2013
Pros: very friendly, family orientated environment.
Cons: increased workloads, inadequate compensation and not enough time to complete assigned duties.
Under the current Administeration, a hiring freeze has been in place for three years now. Two years ago a pay freeze was also enacted. Because of increased applications for public assistance, workloads have increased as much as 49%, while no raises or over time have been authorized.
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Great place to work
Customer Representative (Current Employee), Dade City, FL – December 30, 2012
Pros: geat benefits
Cons: healthcre & family
Atypical day with the Social Security Office is exciting fun, and great management. We work together as team members and believe in treating every one that walks through our doors with respect.
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Importance and Satisfaction of Quality customer service
Customer Representative Intern (Former Employee), Belle Glade, FL – December 20, 2012
Pros: the opportunity for advancement
Inbound and outbound call and troubleshooting. High volume calls with the purpose of quality customer service. Great place to work and help clients who need immediate assistance. Your left with a great deal of respect for your job.
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GREAT CO WORKERS!!
Tele-service Center Representative (Current Employee), Birmingham, AL – December 20, 2012
Pros: great benefits
Cons: micro-managed/stressful workplace
WORKING FOR SSA HAS BEEN A GREAT OPPORTUNITY. I HAVE LEARNED A GREAT DEAL OF INFORMATION ABOUT THE OPERATIONS OF SOCIAL SECURITY PROCEDURES.
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About Social Security Administration

The Social Security Administration delivers Social Security services that meet the changing needs of the public. These services – Read more