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Social Security Administration
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399 reviews

Social Security Administration Employee Reviews

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  • Job Work/Life Balance
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Very nice place to work with other employees and clients
Claims Representative (Former Employee), Lancaster WIApril 27, 2015
Pros: good morale
Cons: stress
I very much enjoyed working for social security. The other staff members were easy to work with and like family. The job involved talking with the public and taking and processing applications for social security benefits. I also enjoyed inputting the changes to their records.
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Diverse and Secure Workplace!
Executive Assistant to Operations Manager (Former Employee), Birmingham, ALApril 26, 2015
Pros: Diversity, Promotion, Mobility
Cons: Depending on job position, forward mobility and promotion can be an issue.
Leadership encouraged diversity within the workplace. Recognition for outstanding work ethic is highly noticed and celebrated.
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Excellent Agency
Claims Representative (Former Employee), Philadelphia, PAApril 25, 2015
Pros: none
Cons: none
Good Federal agency to work for if you want to service the public. You need to be dedicated to customer service. Excellent benefits.
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Great Organization
N/A (Former Employee), Detroit, MIApril 24, 2015
Pros: Great environment
I enjoy working for the organization. The organization is a family environment. The employees are hard working people and always going over and beyond to make sure the public is well taken care of.
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I enjoyed working there!
Contact Representative (Former Employee), Phoenix, AZApril 20, 2015
Pros: Helping people with there Social Security retirement!
Cons: When people were denied their Social Security Disability retirement.
A typical day consisted of reading all new Orders and directives before its time to get on the telephones. The hardest part of the job was making sure that I understood the correct meaning for all the technical words and forms that had to be filled out.
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Very busy
intern (Former Employee), chesterApril 12, 2015
days for me started at 1130
i learned teamwork there
the managment was fine
my coworkers were great and good at what they do
the hardest was the workload
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it's a good place to work.
Computer Operator (Current Employee), Durham, NCApril 11, 2015
Pros: very encouraging
Cons: none
A good company. people friendly, encouraging, ethical. christian a pretty good place to work for the most part. A hard working group of people .a government facility with consistent hard at work people in durham.
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SSA is a good place to work.
Service Representative (Current Employee), Phoenix, AZApril 11, 2015
A typical day consists of doing many things to include submitting Medicare applications, processing overpayments, interviewing the public for Social Security cards, and answering general questions.

The people you work with makes the work environment very comfortable. Probably the hardest part of the job is meeting deadlines for each week, but they are pretty easy though.
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Diverse atmosphere, never mundane
Service Representative Personal Assistant (Former Employee), Saint Paul, MNApril 9, 2015
Pros: Great Benefits, vacation, overtime options.
Working as a Customer Service Assistant, I was exposed to the daily operations of public service. Although my tenure was brief, I took full advantage of the opportunity to learn all I could from fellow employees and management. Social Security is a complex and pertinent administration in todays society. I now have a better understanding of how the programs are organized, what criteria must be met and who qualifies and when.
Daily face to face interaction with the public was my favorite part of the job. Every day brought many new faces and challenges, as well as opportunities to help people. I appreciated the diversity and disparateness of those that visited or called the office.
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ok place to work
Compactor (Former Employee), Kansas City, MOApril 7, 2015
It is a ok place to work. Very boring kind of work. New ideas are frowned upon. Any free thinking is also frowned upon,. The pay is good but very mind numbing work from the beginning of the day to the end.
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It was a great place to work.
Benefit Technical Examiner (Former Employee), Baltimore, MDApril 2, 2015
I learned a lot. The schedule was very flexible. I highly recommend this job. It was a great experience. It is important to keep up with what is going on in the federal government.
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Stability
Claims Representative (Current Employee), Baltimore, MDApril 1, 2015
Pros: n/a
Cons: n/a
Social Security provides an exciting work atmosphere. Serving the American public is very rewarding. It allows you the opportunity to interact with different people daily, resolving their needs, while having a different impact on their lives.
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Great place to work
IT Specialist (Systems Analyst) (Current Employee), Baltimore, MDMarch 30, 2015
Love this place! Allows for self and career growth. Learned various information in various aspects. Co-workers are nice.
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Little opportunity for advancement
Social Insurance Specialist (Current Employee), Roanoke Rapids, NCMarch 30, 2015
Cons: promotion
Working for the agency almost eight years no promotion in five. I'm a hard working dedicated employee. Job can be very demanding most days.
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Service Representative
Service Representative (Former Employee), Waterloo, IAMarch 27, 2015
High paced job where multi-tasking is essential. Excellent communication skills are essential to excel in the position. Working with the public can be challenging and rewarding. Attaining knowledge and feeling comfortable explaining information to beneficiaries and their representatives regarding the programs Social Security administers can take some time.
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Social Security
Debt Management (Former Employee), Philadelphia, PAMarch 24, 2015
It was a rewarding and learning experience during my tour of duty at the Government Agency. Worked on processing items in suspense, that was related to pay issue.
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Productave and fast pace work environment
Accounting Technician (summer internship) (Former Employee), Philadelphia, PAMarch 24, 2015
They prepare the financial information which professional accountants or business managers use when making decisions. They may be the only financially trained member of staff in small enterprises.
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Stable environment
EEO Collateral Duty Counselor (Former Employee), Jamaica, NYMarch 22, 2015
Stable enviroment. Great hours. Easy going management. Learned a lot through available programs and events/ networking seminars. overtime is always available to increase salary.
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Good place to start a career
Social Insurance Specialist (Current Employee), Boston, MAMarch 21, 2015
Pros: Benefits; career development
Cons: Stress, high work volume
The job is very challenging however very rewarding. In this job your duties are part lawyer, part doctor, part policy analyst.
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Great employer and work environment
Contact Representative (Former Employee), Salinas, CAMarch 19, 2015
I couldnt of asked for a better company and supervisor to work for
The Social Security Administration provides excellent training to do your job and do it well

About Social Security Administration

These guys have your number. Or at least you better hope they do. The Social Security Administration (SSA) pays retirement, disability, – Read more

Social Security Administration Salaries

Contact Representative
$40,170 per year
Insurance Specialist
$54,505 per year
Senior Case Worker
$43,718 per year
IT Specialist
$88,603 per year
Claim Representative
$63,049 per year