Very high stress, expected to work overtime, no job satisfaction.
Pros: good benefits
Cons: some days you barely had time to go to the restroom or get a break, expected to work overtime everyday and on weekends, not enough time in the day to get all assigned work done so low job satisfaction.
Interview your appointments, process your allowances, answer the phones for the public and your caseloads. Meet local and regional goals by processing your redetermination cases, overpayments, initial allowances, while answering phones, waiting on customers, making daily changes to customer records, following up on requested and needed documentation. Learn new rules and regulations daily/weekly or as needed.