stressful and unreasonable expectations
service representative (Former Employee) – Brenham, TX – October 14, 2015
work loads not balanced, compensation not compatible to work loads.
Started day working on various work loads, then worked at the window servicing incoming public for a period of 6 hours, or answer telephones for the same period of time, then after 6 hours paperwork and electronic workloads need to be worked. Not enough time during the day to complete work loads, not enough personnel to process all incoming public, phone calls, incoming mail requests, and electronic workloads. The most enjoyable part of the job was the satisfaction to make at least one customer happy.
not a balanced work atmosphere