Pros: learned about social security and medicare regulations. ability to help people.
Cons: lack of security at the local field offices (metal detectors), working with mental health clients who may be agressive at times.
Assisted the American Public to understand, apply, and maintain required status to participate of the benefits of the Social Secirity Administration and Supplemental Security Income (SSI). Requirements for SSA and SSI programs are complicated.
I was very fortunate to work with a group of professionals who had many years of experience.