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145 reviews

Social Security Administration Employer Reviews

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Compensation/Benefits
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A great place to work
Tele Service Representative (Former Employee), Chicago, IL – October 14, 2012
On a typical day at work I had to handle a variety of sensitive calls, interviews with individuals from different background.
I learn that everyone have different types of needs.
Management was always there to help.
Co-worker was great people we share our note in order to help the customers in their needs.
I can say the hardest part of the Job is denying – more... their claims and cutting off their checks.
Helping people was one of the enjoyable part of the job. – less
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Great place to work.
Project Manager (Center Director) (Former Employee), Baltimore, MD – October 10, 2012
Pros: great work environment. professional
Cons: health benefits should be free or included
Worked there for over 30 years. Great opportunity to have a career and advance in your position. Be ready to work hard and to learn a lot about government guidelines. Love it at SSA. And upper management were the best mentors.
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Bilingual Service Representative
Service Representative (Former Employee), Cleveland, OH – October 9, 2012
Pros: learned about social security and medicare regulations. ability to help people.
Cons: lack of security at the local field offices (metal detectors), working with mental health clients who may be agressive at times.
Assisted the American Public to understand, apply, and maintain required status to participate of the benefits of the Social Secirity Administration and Supplemental Security Income (SSI). Requirements for SSA and SSI programs are complicated.
I was very fortunate to work with a group of professionals who had many years of experience.
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good place to work, room for advancement and job security,benefits are great w
Legal Administrative Specialist (Former Employee), Philadelphia Pa – October 4, 2012
I held several different postions while working at Social Security Adminstration. Each job i held was rewarding and challenging.There is always room for advancement.For each one of my position I was trained by my peers.Working for Social Security Adminstration was great and for me to stay for 34 year that said it all.
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Productive and fun workplace
Receptionist (Former Employee), Torrington, CT – October 3, 2012
Pros: helping people
Cons: salary
I enjoyed my two years at the social security administration located in Torrington, Ct. My passion is to help people. So whenever someone came in with a question or a problem that needed to be resolved helping them resolve their issue was the best part of my day. Seeing them walk out of the office with a nice big smile on their face assured me that – more... did my job. The hardest part of my job was dealing with rude customers. My co-workers were great to work with. We had meetings once a week where all the staff got together and we would talk about what the office could improve on and so forth. My internship came to an end last year when the government cut down the student budget. – less
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I enjoyed working here
Clerk (Former Employee), Birmingham, AL – October 3, 2012
Was a great place to work, was very busy all the time. Pleasant people to work for.
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I loved coming to work everyday!!!!
Child Care Provider (Former Employee), Baltimore, MD – October 2, 2012
Pros: free lunch, paid training and school, bouns, raise every year
Cons: parking
This is the best place to work hands down. Everyone got along great. The management was awesome. and everybody felt like somebody
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I loved working with the public and loved assisting the disabled and old.
Claims Representative (Former Employee), Pensacola, FL – September 29, 2012
Pros: we had opportunities to advance in our positions, and we also have a good pension plan and health insurance.
Cons: some people were management pets and i felt that we should have been treated equal
This was my only job for 37 years and I loved what I did. I met all types of people with all types of personalities,attitudes and complaints. Management was willing to help with any problem I encountered with my job and personal issues. I was able to get along with all of my co workers and we were like family. The hardest part of my job was witnessing – more... some people that were really disabled but their claims would be denied by our state agency or their income was a little over the limit for them to get benefits from SSI. It would make me happy to help people be able to receive benefits. – less
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Claims Development Clerk
Claims Development Clerk (Former Employee), Mineola, NY – September 25, 2012
Pros: enjoyed learning about the different types of benefits available to wage earners, their dependants and disabled persons. never a boring day with the incoming public.
Cons: long commute
Clerk for 2 technical representatives.

• Adjudicated claims.
• Processed incoming and outgoing correspondence.
• Initiated action for the procurement of pertinent documentation.
• On-site interpreter for Spanish speaking clients & translations..
• Voluntarily re-organized entire mail and stock rooms.
• Daily engagement in troubleshooting activities.
 – more... Trained incoming clerks. – less
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fast pace
Computer Operator/Material Handler (Current Employee), Baltimore, MD – September 24, 2012
Pros: hours
Cons: n/a
Assisted in the monitoring and reporting on Website traffic and performance.
Contact SSA Vender’s for special orders.
Quality check on inventory levels and update excel spread sheet.
Deliver and Quality check of the Social Security Cards.
Maintain working stock for The Print Mail Room
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A GREAT CAREER
Claims Representative (Former Employee), Henderson, NC – September 19, 2012
Pros: great promotional potential
Cons: pressure
I enjoyed working with the Social Security Adminstration!! I went to work there right out of high school, and worked my way up! Upon retirement, I wasn't in management, but didn't want to be. I enjoyed the everyday interviewing and public contact with public service. I had great promotional potential with Social Security that I don't think are in other – more... Government Agencies. A Great Career choice for me! – less
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Busy and interesting place to work
Court Reporter (Former Employee), Baltimore, MD – September 19, 2012
Pros: flexible hours
Cons: no consistent hours to work, no benefits, no lunchroom
Listen and transcribe disability hearings onto cd format; make reports and have judge sign daily. Time slips.
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Great desk job
Call Service Representative (Former Employee), Philadelphia, PA – September 18, 2012
Pros: great hours and benefits
Cons: temporary work
A typical day at work was very busy on the phones. I learned how to multitask and manage many different call and handle issues and complaints in a timely fashion. I enjoyed working with my co workers and management. The hardest part of the job was learning the system and phones in the beginning. The most enoyable part of the job was the hours and benefits – more... from the position. – less
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Summer Job, but for Government!
Full-Time Summer Job (Former Employee), Kansas City, MO – September 18, 2012
Pros: pay, benefits, advancement!
Cons: summer job
Working for the government as a 17 year old was fantastic! The pay was amazing, the benefits were great! I also had opportunities to move up. The only thing is I went off to school and that opportunity became slim.
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Perfect place to learn in a fast pace environment
DISABILITY SPECIALIST (Current Employee), Mobile, AL – September 8, 2012
Pros: flexible work schedule, job security, good pay and benefits
Cons: freeze on raises, long period before able to advance
Atypical day includes receiving electronic disability claims, call claimants to verify personal information, document answers from indepth questions regarding alleged impairments, request medical and school records, read and analyz records, summarize records onto legal forms, call medical sources, contact legal representatives, research unknown medical – more... conditions, consult with staff physicians and psychiatrists to determine the best disability rating, request exams and various tests for claimants, and compile claimant's corresponding information such as past work history, activity of daily living, and other questionaires specific to their impairments. The most enjoyable part of my day is when I am able to help someone get their disability they deserve and need. I enjoy learning about medical conditions. The hardest part of this job is listening to people who are suffering medically, emotionally, and financially. – less
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SSA is a benefit that really needs to be left alone.
Clerk Typist (Former Employee), Baltimore, Md – September 7, 2012
I learned at a young age to put some money away for the future. SSA is not promising by the time I reach 72 years old. it won't be any money left for me.So why work for a long period time if you won't see your money that you work hard for.
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Service Representative
Service Representative (Former Employee), Decatur, IL – August 31, 2012
Pros: high intensity and fast paced
Cons: mistakes are costly
A typical day at work,
Call all beneficiaries back that left messages within 24 hour period.
Explain Notices of Change
Explain Overpayments
Enroll beneficiaries into programs(Medicare, etc...)
Schedule Appointments
File Applications for Representative Payee, Foreign Social Security Cards
Replace Social Security Cards
Correct erroneous Earning Records
File – more... Annual Reports
Update Manual Records – less
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Never be a contractor here
Senior Web Support Engineer (Former Employee), Baltimore, Maryland – August 30, 2012
Cons: stressful, unpredictable
Treated as third class human. Put in the worst part of the building.
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Social Security Office is the best place to work.
Student Intern (Former Employee), Decatur, AL – August 29, 2012
Pros: lunch parties, compensation.
Cons: short breaks.
During my student internship at SSA I was responsible for the shredding of documents and the mailing of documents. While there I gained the experience of working in a office setting. Management at SSA gave clear direction that was easy to follow. All of my co-workers were very helpful in directing me when need. The hardest part of the job was leaving. – more... I found each day at SSA enjoyable because of the people I worked for and with. – less
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Locality and Challenges
Claims Development Clerk (Former Employee), East Saint Louis, IL – August 29, 2012
Pros: flexiability
Cons: limited parking
Morning Meeting
Dealing with difficult People
Communicators
Diverse
Problems that could not be Resolved
Knowing you have helped someone
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About Social Security Administration

The Social Security Administration delivers Social Security services that meet the changing needs of the public. These services – Read more