Enjoy assiting the public/resolve problems
Customer Service Representative (Current Employee) – Durham, NC – July 12, 2016
Either work on telephone or at a front lobby window, call claimants by number order, assist in resolving trivial or complex issues.
I like to be a team player, communicate both with co-workers and/ot management to maintain good rapport.
In general not a typically hard job, we encounter both happy and irate customers, but look for ways to find a common ground and resolution to task at hand.
Overalt, job is enjoyable.
Good benefits, excellent manger staff