Processing Overpayment Waiver approval and denials
Process Disability, Retirement, Widows (ers), Survivors, and many other types of SSA benefit related application.
Process Representative Payee applications for those who need someone to manage payments.
Process Continuing Disability Reviews, Expedited Reinstatments as well as Work Reviews for those who are collecting and employed.
Expect frequent interruptions from public including phone calls.
Difficulty is dealing with bureaucracy, as some offices do one part of work, another office takes care of another.
Data screens can contradict one another, and misinformation to public is not uncommon.
healthcare, 401k, union representation
massively understaffed, limited overtime for deadlines, limited training on duties