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2,001 reviews

Sodexo Employer Reviews

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Clean
Cashier (Former Employee), Midland, MIJuly 15, 2014
The company is well run. Friendly workers, kind management.
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A good place to work overall
Lead Representative - Service Response Center (Current Employee), Waltham, MAJuly 14, 2014
Pros: great co-workers
Cons: managment style
My day starts will chekcing emails and updating myself with all the changes since last time I was at work. Meanwhile, I am helping customers with their requests. Great team of co-workers that I really enjoy working with.
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they can do better
Catering (Current Employee), Utica NYJuly 12, 2014
long hours, low pay, poor communication from managers. good place to start working no one should ever want to stay their whole career there though
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happy place
Pizza Maker (Current Employee), Tahlequah, OKJuly 11, 2014
Pros: one meal for 6 hours working
Cons: nothing
I feel so happy when I work there. that is my first job in America. My managers encourage me a lot. At the beginning of the job, I am afraid of my language that affect me working well. I don't know how to say the topping or ingredients in English. My co-workers are very nice to me. Honestly, I want to work in that company forever, I want this job is – more... my first one and last one in my whole life. however, they may not provide a working H1B visa for a foreigner. – less
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Productive work place
Cashier/Customer Service (Former Employee), Kirksville, MOJuly 9, 2014
Working with Sodexo, was a great work place, the hardest part of the job was when the end of the semesters rolled around. Management was always there to help and guide you if needed.
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great place to work
Server (Current Employee), Miami, FLJuly 8, 2014
Pros: good food
Cons: n/a
great costumer service, excellent food, great company, good wine
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Very diverse company
Quality Control Lead-Supervisor (Current Employee), Cleveland, OHJuly 8, 2014
Pros: company picnics for employees
A typical day at work would consist of being able to have great customer communication and I do have a passion or the health care industry. Patience is very important and so in being flexiable you can go a lot further also knowing how to listen. My GM is a person that you would enjoying working with he always open to new and improving ideas.The hardest – more... part of my job is being able to tolerate the 110 degrees on a daily basis. – less
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Great overall!
Catering (Former Employee), Stephenville, TXJuly 7, 2014
I miss working here. management was awesome, and the people were awesome! Taught me a lot about multi-tasking, and serving various people.
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Sodexo provides great development opportunities.
Environmental Services Operations Manager (Current Employee), Lawrenceville, NJJuly 6, 2014
Pros: free meals and healthcare
Cons: work every other weekend
A typical day at work starts with getting the shift started and making sure that everyone is prepared. Next we deal with the immediate needs of the client. This can be the hardest part of the job because the client is very demanding. We emphasis safety thourghout the day and through our monthly training program.

Sodexo provides great tools for helping – more... meet the needs of the client. My general manager shares his knowledge of the field to help me find solutions to different issues.

The most enjoyable part of the job is knowing that we are providing the best possible service to our client. – less
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I like the hours that a corporate cafeteria enables me to work.
Grill Cook (Former Employee), Milford, CTJuly 4, 2014
Pros: i like the early daytime hours as well as the free lunches.
Cons: the only time that i am able to get break is at the end of my day.
My day is fast paced exciting. I have learned that I can adjust to many different types of situations without too much difficulty. My day begins at 6:30 a.m. and ends at 2:00p.m. I do enjoy working early in the day, so it suits me fine. I am able to get along with my co-workers and share the workload with them. I like making my customers happy with – more... their breakfast and lunch meals so that they can have a good day as they do their jobs. – less
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I think this staff for whom I am working are not prepared to work with staff
Housekeeping (Current Employee), Montgomery, ALJuly 3, 2014
nothing significant, little incentive and much work without supervision
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Flexible place to work with plenty of opportunities to develop good customer service.
Caterer/Cafeteria Worker (Former Employee), Milwaukee, WIJuly 3, 2014
Pros: free meals and flexibility
A typical day started by setting the tables for special events held at Wisconsin Lutheran College. Then, during the event, I served the guests and anticipated their needs. The most enjoyable part of this job was seeing the managers work with us during the events. They taught me leadership through their service to others. They did not have to do the – more... same job I was doing, but they did it. The hardest part of the job was seeing the quantity of food that was thrown away after each event. – less
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over all
Nutrition Assistant (Former Employee), Chattanooga, TNJuly 3, 2014
Pros: room for advancement
Cons: getting there
There was room for advancement and that was the plus
When sodexo took over at memorial, there was alot of concern about whether we would lose our status , our jobs etc. but everything went well. Some things changed as was expected, but over all the company was great. The transition made us look at our strengths and weaknesses and where we could improve.
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Friendly,fun work environment
Server (Former Employee), Plainview,TXJuly 3, 2014
Pros: free meals. fun employees
Cons: "to many chiefs not enough indians"
Friendly co-workers and management. Management is willing to know you and if you have family work issues they are willing to help you out. You are placed in a position that they think is best for you and the company but if you do no like that position speak up they are willing to listen and help you find the spot that you desire. The hardest part of – more... the job is if that you are not used to fast paced food environment then it is not for you. Working at Sodexo with the school was really easy once you got the training you needed the job was a breeze. The one con about it was there seemed to be a miss- communication between coworkers / managers. You will get trained by a previous co-worker to do a job one way then a manager or co-worker tells you a different way. – less
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OK Benefits, no room for in house advancement, good (local) management, corporate priorities questionable
Food Service Worker (Former Employee), Ada, OHJuly 2, 2014
Pros: free food, great for students
Cons: management communication, corporate policies, unfair business practices
I worked for Sodexo USA (at Ohio Northern University) for 9 years. I started as a standard college worker doing odd jobs on a part time basis while going to school. I stayed there through college and continued after I had graduated. Sodexo proved to be a great company if you're a student, willing to work with your schedule, make decent money (for a – more... high school or college student), and have managers that understand that school involves more than just work all the time. Following college I stayed on with the company and even joined the union. From there I learned how Sodexo operates. While some members of management have been there for many years and truly know their job, other positions (such as chef and certain office positions) have became available during my time working there. During this time, only once has an experienced worker from within the company advanced to management, even when multiple positions have opened up and numerous co-workers (not always me, but others were certainly qualified) had the qualifications, the knowledge, and the dependability to do said job but were passed over to bring in people from the outside, with mixed results. Chefs rotated on seemingly a yearly basis (8 in 9 years), numerous managers lasted at best 6 months, and the like. Often, this was the result of chefs and managers leaving due to unrealistic goals set by corporate (District Managers were often dropping by to set a goal, then leave until the next time they dropped by to add more to an already unrealistic goal), and often unclear messages sent by management in-house. Even other members of management would confide in me that they would receive three different answers from three other managers for the same problem. There were only three offices in the building and none was more than 20 feet away from the other, yet communication was a major issue that frustrated not only hourly employees, but also other members of management.

Then there was how it all affected hourly employees such as myself. In addition to the miscommunication problems, we were also treated to a constant stream of seemingly on-the-fly goals and projects that someone in corporate (in Delaware, I believe) decided was really important all of a sudden. One month it was "how to greet the clients", then it was "store supplies in a completely new (ie unfamiliar and inefficient) way", followed by "employees can only use certain bathrooms, even on break" (seriously), then back to "how to greet the client", and so on, all of which were of the utmost importance...until they changed their minds and something else was more important (even when the new thing contradicted the old thing). And that comes with every company and wouldn't be a problem if it weren't constant "now do this" told to us by some suit from Cleveland to the point that our own management would tell us they knew it didn't make any sense, but we had to do it (lest they anger the DM, which would come down on the GM, which would come crashing down on our managers).

Then there was how Sodexo "works with" the union. And this is not a remark on the manager or GM where I worked, but it is directed toward the corporate arm of Sodexo USA and the "negotiator" send to deal with new contracts. The most recent contract, the "negotiator" sent by Sodexo got to the first negotiation, immediately stood up, refused to negotiate, and left the room. He did this for months until a mediator had to be brought in just to get him to BEGIN negotiating. In the end, they offered up their version of the new contract that took away some holidays, a couple sick days, reduced our health insurance coverage (taking away vision) and, as the final, soul-crushing part that hurt morale more than actual pocketbooks, took away the $25 gift card management would buy us at christmas time just to be nice. The new contract eliminated that because they felt if they didn't it would "become expected in the next contract negotiation" despite the fact that a) they've been buying the cards for years and b) through three negotiations (including this one) it has NEVER been brought up as a demand we wanted to keep or expand (we understood it was a small goodwill gesture by management to show appreciation for a calendar year of hard work). So, to save them a tiny amount of money, they had it written into the contract that said gift card was no longer allowed. They finally negotiated and presented this 3 DAYS before the expiration of the old contract and basically told us if we didn't sign what they offered, that three days later we would lose our insurance coverage altogether. While this did not personally affect me (I had voluntarily opted out of the insurance plan for financial reasons), I know many of my co-workers depended on the insurance to afford life-saving medications for themselves and their families and couldn't afford to lose insurance. So, with barely 51% of the vote (we needed 75% rejection to strike), the new contract passed and I decided that it was time for me to go. All of this while the establishment I worked for performed more tasks, in less hours, for effectively less pay. They wanted more but wanted to pay less. I worked there for close to a decade and I knew many others who were going on 15, 20 years, and to see a company play so dirty with employees they claimed to value was all I needed. I left because of how corporate treated the workers they can't exist without. I don't regret that decision at all.

Overall, Sodexo should be separated into two distinct businesses: the local establishment, which in my case was rather good, even with their flaws, and the corporate office that doesn't seem to value employees as much as their recruitment videos would claim. – less
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Health Care and Patients
Inventory Control Manager (Current Employee), Brooklyn, NYJuly 2, 2014
Pros: director/manager
Cons: not much room for advancement at this facility in this capacity.
*It is always a pleasure helping people.
*Inventory tools.
*Awesome co-workers
*Advancement
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Heaven or toxic
Executive Chef (Former Employee), San Francisco, CAJuly 2, 2014
Pros: good benefits
Cons: cannibalistic culture
If you have a good General Manager where you are valued, than it is great place. The GM sets the tone for the establishment. If you do not have a positive humane interaction with this person, keep looking.
You are no more than cannon fodder and will be thrown on the fire at a whim.
The clients have been great and a pleasure to serve.
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Fun , customer oriented
Food Prep (Former Employee), New Brunswick, NJJuly 1, 2014
set up pizza for the day , made the pizza , worked the register during lunch , my co-workers were friendly very small staff , loved working with the customers hands on while on the register
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Generally a good company to work for
General Manager (Current Employee), Portland, MEJuly 1, 2014
Pros: training - career development
Cons: big company - not always focused on client needs
The company offers many ways to advance in your career providing you are willing to move to other locations.
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Interactive workplace with a lot of places to work and learn new things
Short Order Cook (Former Employee), Flint, MIJuly 1, 2014
Pros: bright atmosphere, multi-regional customers of all nationalities
Cons: non-paid breaks, small space with large amount of workers
A regular day consists of a lot of prep work. Initially I worked as a short order cook in a college grill area making food fresh from a set menu. I was then rotated around to the dining room area cook and server. I would assist the kitchen chef and sometimes cook the food myself following a set recipe. The food cooked would be set out in a buffet style – more... manner to be served to customers for breakfast, lunch, and dinner. I was then rotated around to the dish tank where I handled cleaning the dishes and emptying the area trash liners in a timely manner to keep the flow going. The hardest part of the job in all areas would be how to handle the large influx of orders and dishes needed in a timely fashion I had to establish a routine and constant speed to have my work done in a timely fashion. The most enjoyable part was cooking for all the different people. I love making people happy and food is the easiest way to make people smile. I was really good at communicating with the customer. – less

About Sodexo

Sodexo is a global leader in integrated food and facilities management. Our North American operations leverage the diversity, – Read more