Pros: caring staff, nice facility, stayed busy so there was always something to do
Cons: short lunch break, no 5 or 10 minute break even when you worked a double, manager didn't know anything about healthcare
I worked at Solantic as a Registrar. I was the first and last person the patient saw when they were there. I would greet them as they walked it, hand them the appropriate paper work to fill out, make sure their demographics were up to date. I would also verify their insurance and let them know how much their copay was going to be. This is where I first
– more... learned about billing and coding. They hired on a new manager about 4 months after I started working there. She didn't know anything about healthcare and the registars ended up having to train her on the system and show her how to enter the patient's information, as well as how to verify insurance. She didn't seem to care too much about the staff, she would put on like she did but for some reason it didn't seem genuine. The other staff members were wonderful for the most part. They made sure the front knew what was going on in the back so we would be able to give an accurate wait to time the patients. The hardest part of the job was having a manager that didn't know anything about healthcare, insurance or really anything about the company. Being able to work directly with the patients, staff, and doctor was great. – less
– October 5, 2012
what kind of experience do you need to have??