Phlebotomist/Lab Tech (Former Employee) – Birmingham, AL – January 15, 2017
I had a good experience working for Solstas. The supervisor/management was easy to communicate with. Also, there was room to grow in with the company. It is now Quest Diagnostic in my area. Never worked for the Quest Side.
Medical Technologist (Former Employee) – Knoxville, TN – August 31, 2016
This is honestly the worst place that I have ever worked mainly due to management. They absolutely do not care about their employees. God forbid you get sick or pregnant. They will not work with you on your schedule nor do they care that you have a family life outside of work. They overwork their employees wanting/expecting them to work overtime and will not hire more staff to relieve that. All while the managers leave by 2-3pm everyday. Benefits are good, but that is the ONLY thing good about working for this company.
Customer Service Representative II (Former Employee) – Greensboro, NC – June 27, 2016
Initially it was a great company (good pay, benefits, bonuses) until "Spectrum" bought other labs and became Solstas. Terrible management. No room for growth or advancement within the company. Customer service had no organization and the supervisors were no help and lazy at best. NO MORALE and no transparency after Solstas was bought by Quest. Lots of people let go so always worried about job stability.
Also, there's no parking. You have to ride a shuttle bus from the lot down the street to the actual office. Horrible in rain and inclement weather.
My hours were good
Everything, especially the parking situation and upper management
I loved this job and my coworkers in our lab. I also enjoyed working with the physicians and staff that contracted us.
Medical Technologist (Former Employee) – Charlotte, NC – June 24, 2016
I enjoyed this job so much that it broke my heart that I had to leave...for a major surgery. At the time I left, we lost the contract and my coworkers had to apply to the new company just to stay in their same jobs. This company has changed names several times and management was remote, but it still was a great job.
Great people to work with
There was an undercurrent of unhappiness among the clinic staff
Senior Patient Customer Service Representative (Current Employee) – Greensboro, NC – May 23, 2016
I enjoy working with patients and trying to assist them on any issues they may have with their bill, insurance claims, lab results or any other issues that may come up. I answer 80-95 calls a day and collect about $1,000 to $2,000 daily. I enjoy my coworkers and assist them whenever they have a question. I enjoy training new people and assisting other coworkers. The hardest part of the job can be when I have a very irate patient on the phone who has a major issue and I am unable to resolve at that time. I love working with different people and love learning new things everyday.
Fun place to work, very professional company with a high level of job expectations. Committed in overall on-the-job learning and training, placed at In office practices or work at a Service Center, good benefits and the ability to advance throughout the company.
Enjoy the perks, office I work provide breakfast-coffee (3) days/wk
Patient Customer Service Representative (Current Employee) – Greensboro, NC – November 21, 2015
I answer phones all day. I assist patients with their lab bills,speak with insurance companies,assist elderly patients and their medicare bills,collect payments and any other billing issues. I have learned many different types of jobs in the last 11 months in different departments. I enjoy working with my coworkers and enjoy assisting them with any questions they may have. The hardest part of my job is dealing with management and not having good communication with the staff. The most enjoyable part of my job is being able to hep a patient with their bill or any other issue they may have.
short breaks, too much favortism, unprofessional conduct