A new company with growing potential.
Customer Service Representative (Current Employee) – Frisco, TX – November 26, 2012
Opened customer accounts and maintained customer records. Trained clients on the use of our online services & audit their satisfaction as well as motivate the repeat usage of our products and services. Assisted clients with any issues they might have, resolve product or service problems by clarifying the problem and explaining the best solutions to solve the issue. I've learned that a professional & positive attitude is the key for this role. Management and co-workers are very supportive and work as a team. The hardest part of the job is handling customer complaints, but in the end, they are satisfied. The most enjoyable part of the job is opening customer accounts providing product knowledge and problem solving.
working as a team and management leaving it up to the employees to make professional decisions
high paced environment with using time management wisely