Pros: restrooms are usually clean
Cons: management, pay, benefits, lunch breaks, communication, shop lighting, shop equipment not working or updated, dirty shops, allowed smoking within the building, proper ppe not enforced
Massey Cadillac (North) owned by Sonic Automotive is the work place to work for any of the job positions. Reason for that being said, is because this company takes pride in showing favoritism especially if you have family members already working there. More than likely, only close grouped family will get at least offered a new position before a person – more... that is willing to work and takes pride in what they do.
Management is horrible at this job. This dealership has been through so many General Managers and regular managers, it's almost a disgrace to even bother talking about. They can't seem to keep a manager at this dealership for more than a year. First of all, there is NO structure at this job. Communication is absolutely terrible. If you were to ask for something whether is safety related or work related, you have to wait days to get a response from management. This work place is so bad to work at, I can't believe the amount of times that I have witnessed the "Managers", smoking around flammable materials in the various shops. You don't necessarily have to take my word on that, but the proof is on the shop floors. I'm very surprised that OSHA doesn't read some to these reviews. At least once safety personnel are on the premises, everyone is instructed to wear proper PPE then. Wow!
The hardest part of this job is actually, going to work everyday. The pay is terrible and the managers can careless about you or whatever situation that is making your work experience so bad. No worries, because Sonic Automotive sends a representative around once a year to do surveys on managers and employees. Only problem with that is that after the surveys come back (let's say in a negative way), they attempt to fix the problem, but when you explain other problems like your pay, Why are my benefits so high or I've been here for X amount of months or years and no talks of any kind of raise? No one can answer that question for you........at all.
During our meetings, we can see how much the company has made per quarter, year, etc. but that money isn't being invested into the people that are making it even possible to have a work environment. This company doesn't take the time to figure out the real issues of the dealership by asking the people that work for them to express their true feeling about working here. They may ask in the survey, but they will not act on them. Even if the company can't afford to do something nice for their employees, at least do something to build up the spirits and the morale of it's employees. We are the ones that are sharing blood, sweat and tears to try to survive at this place.
I'm pretty sure that this whole overview is pointless to some because all they see is a nice clean Cadillac dealership - in the front, but if only they knew how the people are treated behind doors to see that your vehicle is repaired or cleaned properly, you would probably think otherwise before bring your vehicle at this location.
This company has the potential to change, but for whatever reason, they won't. No one takes the guy that works in the back with the dirty uniform from working the hardest that they possibly can seriously, over the guy that works in the front with the suit and tie walking around the dealership that only worries about his income and NOT is employees.
Honestly I can say the best thing about this job, was leaving it everday!!! – less