Leadership in this company is poor; mid and high level managers are given far too much responsibility and can't possibly manage it all. The C-level managers are the worst I've ever seen: they make decisions based on feelings and emotions rather than facts, they do not care about the average employee and don't care to listen to opinions from them, and, in general, are unqualified to lead such a large company. The poor management has led to several rounds of layoffs at Sonus (now Ribbon Technologies) and there doesn't seem to be an end to the quarterly layoffs in sight. The best thing about Sonus was the very generous benefit packages offered, however, when Sonus merged with GenBand, and became Ribbon Technologies, the generous benefit packages disappeared in favor of high-deductible plans with more out of pocket expenses for the employees. It is my opinion that the CEO would throw his own mother in front of a train if he would get a promotion or pay raise from it.
Software Engineer (Current Employee) – Westford, MA – October 30, 2017
.Completing the task and overhead of getting to the requirements. .Got to dwell into various parts of the product and learn new technologies/frameworks, but no push towards R&D .Management is weak and in slumber. No direction what so ever .Workplace culture not active, just get the work done! .Hardest part is getting to figure out the requirement and other overheads. .Some fun activities at year end.
People are nice to work with
Company stability not in good shape. Management has no set direction
Regulatory, Component, Mfg, and Quality Engineer (Former Employee) – Fremont, CA – August 4, 2015
During my time with "Network Equipment Technologies, Inc,/Sonus Networks I had the opportunity to hold several positions within Engineering and Manufacturing. The first 4-5 years the product development was aggressive and well documented. The next 4-5 years development schedules were loosely managed and the last 5 years several development tools were developed that allowed excellent information transfer which enabled more control over schedules.
great benifits, good work environment, great pier support, good opertunity to cross job boundaries.
Long hours, very addresive product development schedules.
Sonus is a good community of friendly, smart engineers that will go out of their way to help you succeed. During my time there, I was really able build a great understanding of VoIP and refine my IP, SIP, Unix skills.
flexible work schedule, fair compensation, good medical benefits
Products the company manufactured were very competitive in the telecommnications industry
Manufacturing Systems Test Technician (Former Employee) – Littleton, MA – September 1, 2012
tested communications cards for switching network systems and repairs for customers. Learned how to test systems, and enter results into company database. management seemed to be alright, the kept us busy and did what they could to keep up on sales. people were cooperative, and friendly. Hardest part of the job was understanding the database inputs. Having my own work space and appointed area was very enjoyable.
Excellent compensation and Culture, but company is not profitable.
Senior Customer Support Engineer (Former Employee) – Westford, MA – August 17, 2012
Company pays very good, excellent culture, but it has not made any profit since inception. Company went public in 1999, has its product across the world, but the investors still poring money in it waiting for it to become profitable... Result in poor job security.
unsuccessful financially, never made any profit. poor job security.